Testimonials

(4.4 of 5) - 148 Reviews
July 18, 2019
Evelyn T
5/ 5stars
This is our 4th vehicle from Borman. We traded in our 2015 Edge for a new fully loaded Edge Titanium. We received more than the book value for our Edge plus other bonuses which brought the new Edge down to an affordable price We knew exactly what we wanted and Jeff Valencia went to work locating our new car. He even drove to Arizona to pick it up. Jeff spent a lot of time making sure we got the sweetest deal possible. When the car was ready Jeff went over all the features and even hooked up our phones to the blue-tooth system. This is the sort of A+ service we have come to know at the Borman Autoplex Thank you Jeff for all your hard work and thanks to Borman for creating the only place we buy our cars.
Source: Google
July 17, 2019
Halle A
5/ 5stars
My husband and I went to Borman Autoplex to look for a more family friendly vehicle and experienced excellent customer service. Our salesman, David Mendoza, did an excellent job in showing us a variety of vehicles to fit our family needs and the management was excellent in helping us stick to our budget. Thanks guys!
Source: Google
July 16, 2019
Daddy F
2/ 5stars
Source: Google
July 15, 2019
Ted S
5/ 5stars
Joshua Lee did a great job finding us a slightly used car we could afford, and comparing it to a new vehicle, so we could make our financial decision. We appreciated his support and patience. Also commitment to "getting things done". It worked out good!! Thanks.
Source: Google
July 15, 2019
Delard B
5/ 5stars
Excellent service. Drew, my salesperson was knowledgeable and attentive. Borman (Mazda) Autoplex was and has been my dealership of choice.
Source: Google
July 14, 2019
John S
1/ 5stars
Pretty embarrassing an employee from your business speaks like this to people, does he do this on the floor when selling cars? Is this how you want people in your business to be? All about freedom of speech but a little much from BOTH parties but this is low. Hope he has saved that 100k then.
Source: Google
July 12, 2019
Keta
5/ 5stars
I was very stressed because my other Hyundai got totaled. I thought it was going to be a long process but I was amazed on the professionalism and work ethic of Drew Mendoza and Mr. Renteria. They helped a lot in getting me in my new 2019 Hyundai Elantra!Thank you for your service Drew Mendoza!
Source: Google
July 11, 2019
Katie S
5/ 5stars
Drew M. is the absolute BEST! It was so great being able to go to one place and deal with one awesome person, but drive different make vehicles. He helped us narrow down multiple cars to find our perfect match. Super accommodating and very personable! Definitely ask for Drew for your next car purchase!!!!
Source: Google
July 9, 2019
Rene M
5/ 5stars
I bought a Honda Accord 2019 on June 29th. Best experience ever...in and out in 2 hours. We knew what we wanted, no haggling. We have bought at least six Hondas from Borman and will always come back!!! Thank You!
Source: Google
July 8, 2019
Sherry S
5/ 5stars
Chris Wood at Norman autoplex just sold me my Honda Accord he is very polite, customer service oriented and direct and to the point. I would recommend Chris to anyone shopping at borman autoplex. Awesome job Chris. Thank you for a wonderful time.
Source: Google
July 7, 2019
Rito N
5/ 5stars
Source: Google
July 7, 2019
Liza D
5/ 5stars
Chris Wood and Rich Richards were great, professional and fast would def recommend to everyone. Excellent car buying experience.
Source: Google
July 6, 2019
Ramon H
5/ 5stars
Chris Wood at Borman Autoplex just sold me my Accord Sport. Great guy! I recommend him for your next vehicle!
Source: Google
July 5, 2019
matt n
5/ 5stars
Had an awesome experience! From our salesman Drew, to his manager Mike Washam, to our finance manager Luis! Great team, effortless purchase. Thanks guys!
Source: Google
July 1, 2019
Norma P
5/ 5stars
Going to Borman Autoplex to trade in our vehicle was one of the best decisions we have done. Our sales professional was Drew Mendoza, and he was absolutely great! Friendly, professional and very personable. We walked out knowing that he got us the absolute best deal, and my husband and I are very happy with our new car. We are from El Paso, and one of the reasons we came to Borman was because they are known for their great service. Thank you, Drew!!
Source: Google
June 30, 2019
Dominique D
5/ 5stars
Dru was awesome...fast and friendly service. Got me exactly what I wanted!!
Source: Google
June 29, 2019
Conrad C
5/ 5stars
Source: Google
June 29, 2019
Max A
5/ 5stars
Went looking for a new spacious vehicle, Tony and Josh helped out a lot. Knowledgeable and friendly and not like other car dealers pressuring you. Ask for Tony or Josh at Borman.
Source: Google
June 27, 2019
SAMUEL G
5/ 5stars
Got my forever truck. Awesome time at Borman AutoPlex. Jeffrey is an awesome salesman. Worked with me through the whole thing. Will be back!
Source: Google
June 26, 2019
Lisa M
5/ 5stars
Everyone was kind and eager to help us!!!
Source: Google
June 26, 2019
Arlene T
5/ 5stars
We had a very good experience buying a new car. Drew Mendoza, Mike, Luis and the entire sales staff were very helpful, friendly and efficient. Drew cheerfully helped us find the car that was right for us. Thank you Drew!
Source: Google
June 26, 2019
Ramona F
5/ 5stars
We just bought a pre-owed Honda CRV at Borman Autoplex. Chris Wood at Borman Autoplex took great care of us! He is knowledgeable, kind, and professional. We highly recommend buying from him for your next new or used vehicle! Thanks Chris!
Source: Google
June 26, 2019
Damien J
5/ 5stars
I had a great experience today buying my first truck. Drew Mendoza greeted me at the door and was a huge help. Drew helped me get into the truck that I wanted at a great price. If your looking for a great place to buy a truck and an awesome salesman, that will work as hard as possible to get you what you want then look no further than Drew Mendoza at Borman Ford.
Source: Google
June 24, 2019
- E
5/ 5stars
Mr. Valencia is an excellent person and Borman Represenrative. When I need another vehicle, I will go to BORMAN and ask for Jeffrey Valencia. Got the vehicle I wanted and am happy. .
Source: DealerRater
June 22, 2019
Cristina C
5/ 5stars
Courteous, professional, knowledgeable and well mannered. Highly recommendable. Our experience with salesman Chris Wood has been extremely satisfactory.
Source: Google
June 22, 2019
Rodolfo C
5/ 5stars
Recently purchased a new Hyundai and it was a great car buying experience. We worked with Chris Wood and would highly recommend working with him if you are looking at buying any car. He is professional, friendly, and will work with you as best as possible.
Source: Google
June 18, 2019
Claudia J
5/ 5stars
Christopher Wood is the go-to guy when leasing your next Hyundai. Very happy with the service!
Source: Google
June 15, 2019
Isabel L
5/ 5stars
Chris Wood and Ruben Arvizu are great. They made my buying experience very pleasant for me and my family and took care of my needs. Really appreciate their support!
Source: Google
June 15, 2019
Kendall S
5/ 5stars
We just bought a car from Chris Wood. Couldn’t be more pleased. Very knowledgeable. Straight shooter, no BS. Got us the car we wanted as the price we needed. We’ll be back
Source: Google
June 14, 2019
Tamra G
5/ 5stars
Great experience trading in and buying new car this week. Helpful, friendly and professional sales staff worked together to provide what we wanted. We highly recommend Borman!
Source: Google
June 14, 2019
Smitty's H
5/ 5stars
Joey was the best saleman we have ever dealt with. He was quick with helping us thru the process. Our Dogs loved him too.
Source: Google
June 11, 2019
Mayra L
5/ 5stars
Amazing team for any car needs. Freddie Maestas is great with all he does. I’ve gone to him twice already within 3 years with my car needs and he is the best. He makes the entire process so understandable and smooth. Borman always has great deals and Freddie makes sure we are aware of what great deals are on at the moment. All the salesmen at Borman are great and Freddie knows the right ones to pair us up with to test drive what we’re looking for. One salesman to definitely look for is Joey. He is such a great help in really showing all the specs of the vehicles and set you up with your new car. Hands down would recommend Borman 10/10 times to anyone in the market for a vehicle.
Source: Google
June 10, 2019
- m
5/ 5stars
I typically despise purchasing a new car, but this dealership has really changed that perspective. I liked that our sales consultant really listened to our needs and wants and did not push us in any way. I am very pleased with the sales service we received. They also took time and care in helping to explain features of the car! I would highly recommend this dealership to friends and family.
Source: DealerRater
June 9, 2019
allan g
5/ 5stars
Best team hands down! Frank helped me find the right truck and was extremely knowledgeable! He answered every question and was genuine when looking at the different models and options. Appreciate all of the help and I’m truly enjoying my new truck!
Source: Google
June 9, 2019
ali g
4/ 5stars
Source: Google
June 8, 2019
- p
5/ 5stars
Excellent sales person. Tomas Carrillo walk the line showing different type of vehicles and explaining different features Test drive 2019 Honda Accord 2T, car performed excellent. Tomas and Mr. Martin in finance got the best rate for me and get it done.
Source: DealerRater
June 8, 2019
Jon K
5/ 5stars
My wife and I recently purchased a 2019 Lincoln MKZ from Borman Ford in Las Cruces, NM. The salesman was Frank Marquez and he did an outstanding job demonstrating the many features on this car that had them all. With so many features, it would be understandable if Frank might need to consult the manual for some of them, but he was completely familiar with them all and answered all questions accurately and without hesitation. After that first day with Frank, we had pretty much made our decision, but we slept on it over night, and came back the next day for additional orientation by Frank and to sign all of the paperwork. I once had a friend who used to say that it doesn't make any difference whether a deal is good or bad, but only whether or not the salesman makes you feel good about it. Frank mad us feel good about this deal and it really was a pretty good deal anyway.
Source: Cars
June 7, 2019
- D
5/ 5stars
I recently purchased my third car with Borman Autoplex in Lss Cruces. By far this time was the best experience I have had, and the best deal! David Barela and Pat Sullivan took care of me, and ensured I got into a brand new Honda Civic, that had all the bells and whistles that I wanted in my next car. David went the extra mile in making sure that I was happy with the deal. If you are interested in a new car, I seriously recommend at least going in and talking to David.
Source: DealerRater
June 6, 2019
R P
5/ 5stars
Ask for Chris Wood. He was very helpful, knowledgeable and friendly throughout the process of buying my new Honda!!
Source: Google
June 5, 2019
mad m
5/ 5stars
Cecil is a great salesman, he and Michael explained everything about the car and my contract! I got a great deal!
Source: Google
June 5, 2019
- G
5/ 5stars
They took the time to hear my needs and what my situation was. Then they showed me the vehicle that best fit my necessity. I felt appreciated overall.
Source: DealerRater
June 4, 2019
andrew k
5/ 5stars
Source: Google
June 4, 2019
Adriana M
5/ 5stars
Amazing experience at Borman Autoplex last week. Went from 2017 Civic to 2019 Accord. A BIG Thank You to Duane Perrault for his knowledge and assistance. Best Prices and even Better Customer Service.
Source: Google
June 3, 2019
Penny H
5/ 5stars
My husband and I just purchased a new Honda from Uzziel J. He was very knowledgeable about the vehicle which made our experience great. We recommend if anyone is looking to purchase drop in Borman Autoplex.
Source: Google
June 2, 2019
Kaissa B
5/ 5stars
I Luis highly reccomend Drew Mendoza as a sales representative. Drew went above and beyond to drive my 2019 Tucson out of Borman Autoplex. 100% satisfaction.
Source: Google
May 31, 2019
Diane S
5/ 5stars
Very good deal on the car. The people were very nice at the dealership
Source: Google
May 31, 2019
Bernadette A
5/ 5stars
I’ve purchased many vehicles over many years. Tony Garcia is by far, the best salesman I have ever come across.
Source: Google
May 31, 2019
Cathleen A
3/ 5stars
I miss Myra. She was the best.
Source: Google
May 30, 2019
Darren T
1/ 5stars
Source: Google
May 29, 2019
Shannon R
5/ 5stars
This is the second time we buy from Borman, we came looking directly for Ray Horvath as he had sold us our previous SUV.Great customer service and attention, he was great at answering all of our questions and finding something that would fit our needs.
Source: Google
May 29, 2019
Pam F
5/ 5stars
My husband and I just had THE BEST experience purchasing a new vehicle at Borman Honda. Our sales team, Dwayne Perrault, John Devore and Pat Sullivan went above and beyond to get us into what we wanted. From driving onto the lot until we drove off in our new Honda Pilot, we were well taken care of. Highly recommend asking for these guys to sell you your next car or truck!!!!!
Source: Google
May 28, 2019
Kim S
4/ 5stars
We got a great deal on a new Hyundai. This car has excellent features. The paperwork took a long time. Make sure you check everything on the paperwork and that it reflects everything that was agreed upon.
Source: Google
May 28, 2019
DANI V
5/ 5stars
We have purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: Google
May 28, 2019
Dani W
5/ 5stars
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: Cars
May 28, 2019
- D
5/ 5stars
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: DealerRater
May 27, 2019
Julia C
1/ 5stars
To any of the military family of Fort Bliss, Holloman Air Force Base, and White Sands, do not waste your time or money here! My husband and I were treated terribly by Nathan at the Borman Autoplex Hyundai dealership. We were simply looking for a decent price on a car and were refused even decent customer service because we did not wish to run credit, since we were pre-approved. It really is distasteful that we were basically turned away from any deal because we would not run credit. We were ready to pay in cash. The lack of motivation of the sales personnel is terrible and they do try to take advantage of you. If you're looking for a new or used car, you are better off trying the Toyota dealership or any other dealerships literally right across the street. They are very degrading and work to line their pockets and screw over their customers in the long run. Wish I didn't even have to give them one star.
Source: Google
Responded on May 28, 2019
Mrs. Cartwright,My name is Pat Sullivan. I am the Internet Manager forBorman Autoplex. I received your review of ourdealership. I assure you we take these matters veryseriously. Borman Autoplex strives for excellentcustomer service. I would like to discuss your visit. Pleasecall me direct at 575-525-4512 or you can email me atpatricksullivan@bormanautoplex.cmdlr.comThank you for your time.Pat Sullivan
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 27, 2019
- L
5/ 5stars
Joe Hoegaman worked diligently to help me identify which car was best for me. We tried out several makes and models and I ultimately chose a Honda CRV. There was no pressure to upgrade models for equipment I didn’t need or want. Joe was very patient with me and walked me through the choices available within my financial comfort zone. Financing my purchase was made easy as well. I can easily recommend Borman Autoplex.
Source: DealerRater
May 27, 2019
v r
5/ 5stars
The salesman, Joe, was fantastic. He was knowledgeable about the vehicle he was selling me and super helpful throughout the entire process. He was willing to accommodate to my family while we were car shopping and provided the best service he could. I would recommend seeking Joe for future purchases at Borman and the entire staff was also friendly. Thanks Borman!
Source: Google
May 27, 2019
Santiago M
5/ 5stars
Uzzie and Ray were remarkably outstanding! The customer service and professionalism was very much appreciated by me and my family! Great job and thank you!
Source: Cars
May 22, 2019
Kyle R
5/ 5stars
Just bought a car from them, great service.
Source: Google
May 20, 2019
Vikiss L
1/ 5stars
Muy mal servicio compre mi camioneta nueva en octubre 2018 una CRV 2018 y ala semana comenzo a fallar el estereo se subia y baja el brillo y cambiaba solo el radio y la lleve y m didijeron que era un virus que le havia pegado con el cargador de mi cel y no me quede conforme y la lleve a otro taller y m dijieron que estaban locos que fuera a reclamar porque eso era absurdo eso no pasaba era el stero que estaba malo y regrese y me dijieron que me lo iban a cambiar y aun es hora que me train a vuelta y vuelta y mo me resuelven nada que puede hacer alguien que me de un consejo
Source: Google
May 19, 2019
LaTonya M
5/ 5stars
My husband and I had an awesome experience with Joey yesterday!! He is very professional and he met all of our truck needs! It's so good to run into folks who love their job and take care of their customers at the same time! BTW their prices are awesome! Thanks again Joey
Source: Google
May 18, 2019
Kristy M
5/ 5stars
We had an excellent experience purchasing our vehicle today at Borman Honda. Our salesperson Chris Wood was very informative and pleasant to work with. We highly recommend Chris and Borman.
Source: Google
May 17, 2019
Rebecca H
5/ 5stars
They did a great job!!!! Tony Garcia was our sales guy and he really listened to what we wanted in a truck. Thanks so much!!!
Source: Google
May 17, 2019
Emmanuel H
5/ 5stars
Great experience, the salespeople were really down to earth and made the car buying experience easy. Our Salesperson Chris Wood was great and listened to what I wanted and provided us with options that would best fit my needs. It felt like he was really looking out for us. Wood recommend!
Source: Google
May 16, 2019
Scott H
1/ 5stars
I bought a 2019 Ford Raptor, 75,000.00 plus. They sold me the front end coating to protect the paint and promised me a bed cover as part of the deal. This was in January and despite many phone calls I still have nothing. Very poor
Source: Google
May 13, 2019
Dominic L
5/ 5stars
Great staff and service. Very helpful, and highly recommended. Was helped by Joe Hoegeman at Honda who made the experience simple and easy.
Source: Google
May 13, 2019
Michael W
5/ 5stars
Brenda was a great help I would recommend her if u are looking for a new car she helped me find just the right car for me. Thank u Brenda Cruz.!!!!!
Source: Google
May 12, 2019
Emma Z
5/ 5stars
Source: Google
May 12, 2019
Veronica B
5/ 5stars
Source: Google
May 11, 2019
Suzanne L
5/ 5stars
Had very good service very satisfied.
Source: Google
May 9, 2019
- B
4/ 5stars
This dealership frowns on the customer wanting to pay the the car outright (no payments). Why? Is it because that form of payment leaves little room for gouging? I was willing to take a two thousand dollar cut on my trade in, so they could make an extra profit - but that wasn't good enough - they wanted a 6 thousand dollar cut! I am totally disappointed at the attitude of new car dealerships nowadays. If they can't gouge the customer good enough, they don't want to sell!
Source: DealerRater
May 4, 2019
Jocy H
5/ 5stars
Source: Google
May 4, 2019
Holly P
5/ 5stars
Source: Google
May 2, 2019
Julie C
5/ 5stars
I loved how many choices-so many makes and models to chose from. Duane was awesome and really took the time to help me select the best option for my needs. I love my new vehicle and they worked very hard to help me with a difficult situation! Thank you Duane, Pat and Martine!!
Source: Google
May 1, 2019
Leticia M
1/ 5stars
Daughter purchased a vehicle almost 3 months ago hadn't received license plate or anything saying when and where to pay the cars monthly bill so I go in to ask and get told that I was to return the vehicle. Very poor service and poor communication never buying a vehicle from Borman again
Source: Google
April 30, 2019
Stephanie R
5/ 5stars
Joey nevarez helped my father pick a Ford 150 xlt.nice guy very helpful.anytime we go to borman he is right there 2 help.thank you.my father is very happy. So I'm grateful for that.love to see my parents with a smile.
Source: Google
April 25, 2019
Felicia L
1/ 5stars
Went in to shop around. Made it clear that we would potentially not be buying as it is a big investment and would only see what the pricing and payments would be. Salesman, Anthony Fudge, was nice until it became apparent we would not be buying due to the high payment. He then threw a fit and very loudly shouted to his manager that my mom didn’t want her credit checked while we were walking out of the building. Would have gone back once further decisions were discussed, but his harsh and unprofessional mannerism turned me off from going back to this dealership again. So rude.
Source: Google
April 24, 2019
Walter S
1/ 5stars
DONT WASTE YOUR TIME!!! Very rude staff false advertising. Drove 45 min from El Paso to get there to a rude salesman and manager. Truck posted on a sales App to get told that it would be no the where near the price posted. It would be roughly $10,000 minimum more than price posted!!!!!!
Source: Google
April 24, 2019
Angela S
1/ 5stars
When i went out to purchase vehicle finance person was rude my child is autistic and was tired of being in the dealership and agent talked ugly to my child when i was trying to calm him down. This was about 2 yeard ago. Now when i was told by my new financing company that the finace manager was supposed to advise about cancellation of add which they didnt i contact them and mike lagarreta advises me sorry cant do anything. Worst customer service. I was also told i would get free oil changes for a year and when i contacted them out it they said sorry u didnt get it in writting. Will never buy again there.
Source: Google
April 23, 2019
Gloria H
5/ 5stars
Drew Mendoza our salesman at Borman auto Plex, is highly recommend . not pushy. Gave us great service. Our dealings went smoithly and we give High marks on this salesman.
Source: Google
April 22, 2019
Rachel M
1/ 5stars
Had the worst experience buying a car here. Went in looking to buy my first car and at first they were all nice and friendly. Walked out with a car, 2 weeks later the bank is calling and borman tells me I need a cosigner or turn in the. Turns out they lied on my application to get an approval and I didn't know about it. I go to turn in the car and they have a new car say I'm already approved with the correct application. They come back and tell me they submitted the wrong application but basically to go along with it with my approval this time. I walk out and they tell me I'm never going to get approved anywhere and I won't get a car. They have the worst customer service. Went back for my down payment reimbursement and they have an ugly attitude and just roll their eyes the whole time. I Went to L&L and they got me approved with a way lower payment and lower interest rate.
Source: Google
April 19, 2019
ruben a
5/ 5stars
I highly recommend Tony Garcia a very friendly young man, very professional, very helpful when I was purchasing a new truck. Gracias Tony 🙂
Source: Google
April 18, 2019
Ana W
5/ 5stars
This was the best purchase for a vehicle ever. Husband and I went in the get the oil changed on our 2016 CR-V and came home with a 2019 CR-V. This was because of the sales rep Oreintal Richards. Never once did he try to sell us anew vehicle; we asked questions about the updates of the 2019 model and he answered them all. He did ask if he could evaluate our 2016 model and he came back with a trade-in price we could not refuse. Oreintal linseed our phones to the vehicle and showed very new feature and how it worked. It was great to work with him. Furthermore, Borman's finance guy was great and didn't try to add anything else to our purchase. Had the financing in place when we mentioned that we were credit union members and he found that we could lower the finance charge 3% and went on to change everything to insure we got the lowest costs. Again, a great experience and we decided to never go anywhere else but to Borman's Autoplex for a vehicle purchase.
Source: Google
April 18, 2019
Juan A
5/ 5stars
My wife and I went in with an idea of what we wanted to purchase Mr Chris Wood greeted us and helped us with everything we were looking for in a vehicle. We are very pleased with our new car. Thank you Chris Wood
Source: Google
April 16, 2019
James D
5/ 5stars
Aaron Mata, Garrett in the sales office, all that I’ve met in the service department have always treated me like family!Friendly service and great people!Good deals on cars also!
Source: Google
April 15, 2019
Lorena M
5/ 5stars
chris wood de bormen autoplex es un exelente vendedor muy amable,me exploco muy claro todo
Source: Google
April 13, 2019
Tim W
5/ 5stars
This was a really painless experience - friendly, knowledgable staff and comfortable waiting area. This is my 5th car and have never been disappointed!
Source: Google
April 13, 2019
Sarah W
5/ 5stars
Great experience. We have purchased several cars from Borman and have always had a positive experience.
Source: Google
April 12, 2019
Victoria G
5/ 5stars
Chris Wood at Borman autoplex is incredible! He was so kind and very helpful when I was purchasing a new vehicle. I highly recommend him if you are looking for a new vehicle.
Source: Google
April 11, 2019
sharon l
5/ 5stars
Done
Source: Google
April 10, 2019
- b
5/ 5stars
Very helpful folks.We Wefeel lucky to have received what we wanted We recommend anyone looking for a great vehicle with value to go here.This is our 4th Hyundai.
Source: DealerRater
April 9, 2019
Lupe J
5/ 5stars
Been looking for a car/ SUV for weeks. It needed to be reliable,economically. Met Chris Wood and he showed me some vehicles till I found the right one. Chris was very friendly and knowledgeable he help me get into the right one and was able to get the best deal. I highly recommend Chris Wood to my family and friends for there car needs.
Source: Google
April 8, 2019
Concepcion G
5/ 5stars
I was very pleased with Tony on his level of professionalism and he tries to help you in anyway he can. He is quick to get you approved and I would recommend him to anyone I know.
Source: Google
April 8, 2019
- r
4/ 5stars
Thanks to Andy Gare and Ruben Arvizu, we made the deal we were after. Andy was very pleasant and patient. He is very knowledgeable about the different automobiles we were interested in. He kept in touch with us to negotiate the cost of the vehicle we ended up purchasing. Thanks! Great Job!
Source: DealerRater
April 8, 2019
Linda B
4/ 5stars
Tony Garcia was the salesman who sold me on the F150 I bought. I had not intended to buy; I was just shopping. He gave great customer service!
Source: Google
April 6, 2019
Jordan Q
5/ 5stars
Drew Mendoza and Micheal were very helpful. They really look out for their customers. I highly recommend them.
Source: Google
April 5, 2019
Jerry S
5/ 5stars
BOUGHT A 2019 HYUNDAI SANTA fE AND ALL WENT WELL.
Source: Google
April 5, 2019
Elva M
5/ 5stars
Great explained everything to me
Source: Google
April 3, 2019
Bonnie E
5/ 5stars
Came by to tell my salesman, Joey Perez, how much I love my Hyundai Santa Fe!!! Just got back from a trip to Austin and it was great on the road.
Source: Google
April 1, 2019
jaime S
5/ 5stars
Was looking for weeks for a good deal on a car. Needed something reliable safe and economically in tune with today's times. Met Chris Wood while I was looking around for my next family car. He was real from the beginning. Chris help me get into a car i wanted and needed. He was friendly knowledgeable and fought for me to get the best deal. To avoid all the car salesman jargon go see Chris Wood.
Source: Google
March 30, 2019
Michael W
4/ 5stars
Source: Google
March 29, 2019
Lura W
5/ 5stars
Aaron and Garrett we're very supportive and answered all my questions . Easiest car purchase ever.
Source: Google
March 29, 2019
Julie H
5/ 5stars
Drew Mendoza was awesome and honest. He gave us a good deal. Thank you! I highly him and Michael washam for your automotive needs!!
Source: Google
March 29, 2019
Roxanne K
5/ 5stars
Joey N was very helpful, very personable and knowledgeable.
Source: Google
March 28, 2019
임선영
1/ 5stars
My husband had a not so good experience while leasing a car 5 years ago, but he believes to give a 2nd chance, so we bought a truck 2 years ago. We exprienced not so pleasant process while the truck got registered, they never follow up on check up, and just had parts changed on the truck for twice. Their words and action was not matched, even after the manager of this place called my husband about it. I guess this place doesn't practice customer service.
Source: Google
March 28, 2019
Robert W
5/ 5stars
If I had to sum it up in one word it would be Amazing!!! Met a very unique fellow name Ray Horvath. I'm a person that does not like Car salesman, But I must say, Ray changed my mind! Easiest car purchase in over 50 years!!! Thanks for helping us make our purchase smooth and easy!!
Source: Google
March 28, 2019
Jennifer E
5/ 5stars
Drew Mendoza was very respectful, hard worker, and knew his product well. We would recommend him to anyone looking for a vehicle, he has a bright future in car sales. Overall a good experience at Borman.
Source: Google
March 26, 2019
Danielle B
5/ 5stars
Friendly staff and great pricing!
Source: Google
March 25, 2019
Michael B
5/ 5stars
This was my first time buying a car so I was pretty nervous, but Frank Marquez was very knowledgeable and friendly and got me into the exact car I wanted. Would highly recommend anyone to come here for an car buying experience that goes above and beyond
Source: Google
March 24, 2019
Diego E
5/ 5stars
Source: Google
March 22, 2019
Wann S
4/ 5stars
Source: Google
March 22, 2019
Douglas H
5/ 5stars
Great organization to buy a new vehicle from. The sales staff were great and oh so helpful. We appreciated the finance office for shopping around for the rite interest rate. A special thanks to Tony Garcia for his patience with us old people.
Source: Cars
March 19, 2019
Marissa B
5/ 5stars
Went to Borman and was greeted by a young man named Drew Mendoza. I told him exactly what I was looking for and found it within 2 minutes. I could not be happier with the vehicle I purchased! He made our visit fast, easy and pleasurable. Thank you Drew for what you have done for us!
Source: Google
March 6, 2019
Bernardo C
5/ 5stars
Great non pressured buying experience by John. I was looking for a used hybrid an got an almost new Hyundai with miles left in the factory warranty and negotiated a fantastic price. Glad I made my first stop there on my car shopping. On my way back to El Paso Texas hit 60 mpgs. Fell in love with the car.
Source: Cars
July 21, 2018
Paige &
5/ 5stars
Thank You Mike W. (Sales Manager) we really appreciate you going above and beyond to solving our missing license plate. Thank you for resolving it. Britt & Paige Allsup
Source: Cars
June 12, 2018
jason f
5/ 5stars
I had a great experience at Borman, I saw the vehicle I wanted and that's exactly what I got at a great price. Larry "Larry the car guy" was an outstanding car salesman as well as his finance team. He was very knowledgable about his inventory and polite. I am going to reccomend to all family and friends.
Source: Cars
May 20, 2018
disappointed s
2/ 5stars
My husband and I purchased a new Honda from Borman less than one month ago. The salesperson was very friendly and we trusted everything he said. The salesperson enthusiastically also sold us on a 3M plastic coating for the front of the car to protect it from dings caused by rocks. The cost was several hundred dollars but he was able to get the cost reduced a few hundred dollars to $600. The salesperson said that the coating had a lifetime warranty. We had the coating put on the car the following week at the dealership. When my husband picked up the car, the paperwork that he was handed said that there was a "limited" warranty for only 5 years. When my husband called the salesperson for an explanation, he asked if we would like to have the coating removed or a refund. The salesman said to "let him check on that" and he'd get back to us. The salesman called back and said that in their training session, all of the salespeople were told that this product had a lifetime warranty. He also said that Borman was not willing to do anything about the miscommunication. We felt misled so my husband went back to Borman and spoke with one of the managers. The manager was kind and interested in "customer feedback" but still did not offer any kind of recompensation for their mistake. He did say that in their next training session, they would be sure and address this issue.
Source: Cars
May 10, 2018
jh
1/ 5stars
The salesperson spent a lot of time with us and was willing to let us test drive the vehicles in which we were interested as many times as necessary. However, when it came to making a deal it was all shenanigans. We asked for a bottom line on two different vehicles, both a lease and a purchase price, and they refused to do that. We had to pick one vehicle. Why not give us a comparison? Then it was all the back and forth shenanigans with "make us an offer"; well it's only good if you commit TODAY; everything had to go back to the sales manager. Such a huge waste of time! At another dealership we were able to get a lease and purchase quote within 10 minutes; different iterations as we requested for length of lease, mileage etc. We spent over two hours haggling back and forth with the salesperson and the sales manager and could never get a real breakdown of how they arrived at what our monthly payments would be. Also, they pulled a credit report before we even made a deal, which other dealerships do NOT do. This is not a reflection on the sales staff, but on the management of this dealership. They are not transparent - just want to play games and waste your time. They show no respect for their customers.
Source: Cars
May 9, 2018
Rosa
3/ 5stars
As a part of a repair, a new door was installed and painted. Additional areas were painted but unfortunatley flaws in the paint were apparent within days. I took my vehicle in several times for the imperfections to be repaired. They claimed that they buffed the area but the appearance continued to deteriorate to the point where flecks of paint were falling off of the door. The previous (manufacturers) paint job lasted in excell of 10 years without these issues. The did not resolve the issue even thougth is was still under warently and they were informed of the issues promptlly after initial repair. I had 3 other repairs that I was happy with but I will not be returning as this was the most costly repair with the least acceptable results.
Source: Cars
January 23, 2017
Michael L
3/ 5stars
Service is good oil change
Source: Foursquare
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
May 1, 2015
Jacob P
5/ 5stars
Source: Facebook
January 28, 2015
Robert R
1/ 5stars
My transmission had a problem in my 2002 Honda Accord as we were passing through Las Cruces, NM. I was pleased to see there was a full service Honda Dealer within a mile. They looked at my transmission, supposedly, and within way too short of a time made a diagnosis that would have required dismantling the transmission. Then they told us that they wanted OVER FIVE THOUSAND DOLLARS TO FIX IT, and said that my transmission had be replaced. Not having $5K on me, we drove to a used car dealer, completely separate from Borman, and asked if their mechanic could look at it. Within one hour it was fixed for a total of $120. DO NOT DO BUSINESS WITH THE HONDA DEALER AT BORMAN. THEY VERY DEFINITELY TRIED TO RIP US OFF. THEY KNEW WE WERE DRIVING HOME TWO THOUSAND MILES AND TRIED TO TAKE ADVANTAGE OF OUR SITUATION.
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 3, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds