Testimonials

(4.5 of 5) - 148 Reviews
November 13, 2019
Notie P
4/ 5stars
Great service
Source: Google
November 9, 2019
Joe K
4/ 5stars
Parts people are outstanding
Source: Google
November 6, 2019
Mia R
5/ 5stars
Took my moms Honda Civic for service and was greeted by service advisor Joel Galvan and was very professional and fully explain the service was going to be done on the vehicle and had very little wait time, prices was very fair and would definitely recommend to my friends and family, job well done ,my mom is very satisfied , thanks
Source: Google
November 2, 2019
Brad
5/ 5stars
Source: Google
November 1, 2019
Maria T
5/ 5stars
Source: Google
October 27, 2019
Patty L
5/ 5stars
Chris Wood just sold my Hyundai Santa Fe! Awesome young man to work with. Go see him soon you will not be disappointed!
Source: Google
October 25, 2019
Ronald M
5/ 5stars
Joey Nevarez, Luis Renteria and Mike W. are an awesome sales combination. They helped us get the deal that we wanted. They are very knowledgeable, answered our questions and financing was not a problem. Thank you!
Source: Google
October 25, 2019
Joaquin M
5/ 5stars
Joe Hogeman works wonders for me again.
Source: Google
October 25, 2019
Travis t
5/ 5stars
Friendly staff. Need a new or used car? Just stop by to Borman autoplex and ask for me. I will be starting soon and will be happy to help you
Source: Google
October 24, 2019
Gary A
5/ 5stars
Source: Google
October 22, 2019
Analysia M
5/ 5stars
Great service! Samantha was an excellent attentive sales rep!!
Source: Google
October 21, 2019
Cherie W
5/ 5stars
ONLINE! ONLINE! ONLINE! I was so impressed by the service I just received I actually wanted to write a review. I have written very few in my time as a consumer. But tonight, I was impressed and wanted to tell others. I have had a mixed bag of car buying experiences. Borman among them, but today was so different! I browsed the website and found the unit I wanted. I chatted online to find out if it was still available and it was. in less than a half an hour, I get a call from the sales manager Garrett at the Used Car side. Not a salesman, the SALES MANAGER! We discussed price, target payment, down payment and he had what he felt were confident numbers when we got off the phone. Also, I asked specifically about the middle seats and he went out and took pics and text them to me! Lets talk TIME. I have NEVER spent less than 4 hours buying a car. So, I promised Garrett I would be there but not until after dinner. Taking kids to buy a car is hard enough without them being bored and hungry for hours. I kept my word and went straight there after dinner. A sales associate Freddy was waiting for me...not to pounce, but as instructed by his manager. Freddy was great! he was very knowledgeable and had all the paperwork together. The car I wanted was pulled up to the doors and we exchanged keys immediately as I was trading mine in. He drove mine and the family and I took a nice drive in what would very soon be our new family van. I was driving home in an hour and a half!!! From the time I got there folks, I had to check my phone because that 1 1/2 hours included my test drive and theirs, initial paperwork, washing and finance! Garrett said this was a new thing they were doing with the online sales to try and streamline the buying experience and make things smoother for the customers and I told him well done! It was the most pleasant experience I've ever had! There was no back and forth and the numbers I signed were the ones Garrett gave me before I even got there! Also, never happened before! there is always some 'reason' the numbers go up. Not today and not at Borman. And honestly, we would have been done 20 minutes sooner if I hadn't kept asking questions at Finance. But he was patient and willing to answer them all and make sure I understood everything . I would love to give him a shout out too but I can't for the life of me remember his name and I feel terrible for that because he was amazing!
Source: Google
October 20, 2019
Angela T
3/ 5stars
Nicki was a wonderful saleswoman! She let the truck sell itself. We purchased a 2019 Ford F150 because we liked it. The only thing still pushy about Borman is their finance managers. We went ahead and bought the extended warranty because the truck is so computerized, just to find out it has a good warranty with the purchase. But its all good. Thank you Nicki!
Source: Google
October 17, 2019
Muriel J
5/ 5stars
We have been buying vehicles from Borman Autoplex for years now. I recently just purchased a Toyota RAV4 and couldn’t be happier! The staff always makes purchasing a vehicle fast and easy. They always do their best to accommodate to your needs and wants. I would highly recommend stopping by Borman Autoplex if you’re in the market for a new vehicle! And shoutout to Nikki and Adrian who were very helpful and attentive during this entire process. Her and Adrian were even kind enough to follow up with me personally to assure that I was still happy with the vehicle and that my expectations had been met. Thank you guys! It’s always a pleasure doing business here.
Source: Google
October 17, 2019
JamesNAnnette P
3/ 5stars
Source: Google
October 15, 2019
- A
5/ 5stars
I recently purchased a new Honda Civic from Borman Honda; the experience was fast, efficient and most importantly "no-pressure" from the Sales team. Nathan Miller and Pat Sullivan listened to what I wanted and needed in a vehicle and found the perfect one for me. I truly appreciate their expertise and making the entire experience a pleasant one. I would highly recommend this dealership! Thank you Nathan!!
Source: DealerRater
October 14, 2019
Cindy G
5/ 5stars
Purchased a 2020 Elantra with Chris Wood. Highly recommend Chris, he's very professional and good work ethics. Thank you Chris. Keep up the good work.
Source: Google
October 13, 2019
dora c
4/ 5stars
Source: Google
October 12, 2019
belia p
5/ 5stars
Amazing service today! Go see Chris woods he was experienced and knowledgeable.
Source: Google
October 12, 2019
Tri D
5/ 5stars
Duane Perrault was amazing! He took his time to answer all my questions, was very patient and was helpful in the two days it took me to decide. He helped make the closing quick and painless. I would recommend him to everyone looking for a new car! When the purchase was complete he still made sure I was taken care of and helped me sync the phone to the car and answered my last minute questions!
Source: Google
October 11, 2019
Ronald M
5/ 5stars
Joey Nevarez, Luis Renteria and Mike W. are an awesome sales combination. They helped us get the deal that we wanted. They are very knowledgeable, answered our questions and financing was a breeze. So if you are looking for a vehicle this is your go to dream team. Thanks guys!!!
Source: Google
October 8, 2019
Patti W
5/ 5stars
Chris Wood just sold me my new Accord,He was Great!!
Source: Google
October 5, 2019
Hugo D
5/ 5stars
Had a great experience with Chris Woods. Got a good deal, and quality service!
Source: Google
October 3, 2019
Mickey C
5/ 5stars
Super nice staff. Freddy in used car dept. is your go to guy. They worked with me all the way. Sold me an awsome car with poor credit and got me going the dame day. I highly recomend them.
Source: Google
October 3, 2019
Andrea M
5/ 5stars
Today was my first time ever buying a car. Had the most outstanding service! Drew found the perfect car for me so quickly! I got to drive away with a brand new Honda Civic. I couldn’t have it any better. Everybody in there was so welcoming, would highly recommend.
Source: Google
October 3, 2019
Ruth R
5/ 5stars
Purchased my new vehicle here. Salesperson was wonderful & knowledgeable of the vehicle I was purchasing. During the test drive he was explaining the safety features the vehicle came with & also showing how to operate them. I would strongly recommend coming here if interested in purchasing a vehicle. Ask for Nathan he was the salesperson that took care of all the paperwork to finish the process quick.
Source: Google
October 1, 2019
George S
5/ 5stars
Borman Autoplex made buying a car such a breeze. Chris Wood and Freddie Maestas were 100% excellent!
Source: Google
September 29, 2019
Kegan R
5/ 5stars
Source: Google
September 28, 2019
Alfredo D
5/ 5stars
I recently purchased a vehicle at Borman Hyundai. We had the best experience. It was quick and everyone was so professional. They listened to exactly what we wanted and delivered. The best car dealership and they will always have my business and will refer friends and family to them as well.
Source: Google
September 27, 2019
Paul T
1/ 5stars
I live in El Paso. Prior to driving to the dealership I spoke to Sales Manager Adrian. We had some numbers in the works. When I got there he pushed a much smaller truck than what we talked about. Bottom line he lied was $125 over what we talked about. I drove over 100 miles to listen to his BS! Buyer be ware.
Source: Google
September 27, 2019
zoey r
5/ 5stars
The staff at the Ford building were super helpful and got me in the car i wanted even though i bought a Honda. Salesman weren’t pushy at all and were extremely upfront and honest. I won’t buy a car anywhere else.
Source: Google
September 27, 2019
Gary W
1/ 5stars
Source: Google
September 27, 2019
Edward M
4/ 5stars
Source: Google
September 27, 2019
- J
5/ 5stars
Mr. Ruben Arvizu was super helpful and helped us fund what we wanted and worked with us to get price that was reasonable. Also want to throw shout out to Mr. Freddie Maestas who made life very easy signing and bringing deal together. Thank you gentlemen you were great!!
Source: DealerRater
September 25, 2019
Laryssa B
5/ 5stars
I recently purchased a vehicle at Borman Honda. We had the best experience. It was quick and everyone was so professional. They listened to exactly what we wanted and delivered. We had been to several dealerships in the past and never had this great of an experience. The best car dealership and they will always have my business!
Source: Google
September 23, 2019
Javier L
5/ 5stars
We had an excellent experience with our salesman Rich! I definitely recommend him for your car buying needs. He took care of us every step of the way! He’s an awesome and friendly guy!
Source: Google
September 21, 2019
Blanca H
5/ 5stars
Good service and fast
Source: Google
September 18, 2019
Bruce B
5/ 5stars
On Sept 16th I called Borman Ford to find out more about there Ford Ranger incentive program. I spoke with Adrian the Sales Manager and he was great. He explained the whole process, then connected me with Victor to process my information. When I arrived at Borman Ford I was met by Victor and we stared the deal. Well Adrian was 100% honest with me and he did everything he said he would and I purchased a new STX Ford Ranger. Victor is very knowledgeable and explained all the new gadgets on the Ranger. I have never felt this comfortable before at a dealership, nor have I ever seen so much honesty from a car salesman. Would I go back to Borman Ford you bet! On Sept 17th I went back and I received another great deal from Adrian and this time Joey was the salesman and he also is very knowledgeable and explain all the additional gadgets that are on my wives new XLT Ranger. These three guys are the best, I finally found sales personnel that keep there word, and are true professionals.
Source: Google
September 18, 2019
avilu998 .
5/ 5stars
Drew was very helpful with getting us the deal we wanted.
Source: Google
September 17, 2019
Jesus M
5/ 5stars
Just purchased my 2020 Hyundai Elantra with Chris Wood. I highly recommend visiting Chris Wood if you’re in the market to purchase a vehicle. Not only did he provide solid Customer Service, he is well knowledgeable on the different makes and models he has. Last, he was very professional and delivered on all he communicated to me.Thank You Chris Wood!Chuy.
Source: Google
September 16, 2019
Mario D
1/ 5stars
They ran my wife's credit without authorization. Make sure they don't do that to you.
Source: Google
September 14, 2019
Alex U
5/ 5stars
Source: Google
September 13, 2019
Eileen O
5/ 5stars
Over all it was a great experience. I told the gentleman exactly what I wanted and they delivered way past my expectations!!! Definitely the place to go to purchase a vehicle !!
Source: Google
September 13, 2019
Oralia L
5/ 5stars
Source: Google
September 12, 2019
Denise B
5/ 5stars
My new Ford 150. Borman Motor Company sells cars at dealership cost because customer satisfaction is the primary motivation for all the staff. The atmosphere is light and happy. It is a joy just to sit and wait through the process. Beverages are provided and kid friendly area available.
Source: Google
September 10, 2019
Tim
5/ 5stars
Went in to get a key FOB programmed. Richard Portillo provided excellent customer service. Made the process very easy. I will definitely come back for service again.
Source: Cars
September 8, 2019
Diane S
3/ 5stars
Still waiting for my car
Source: Google
September 7, 2019
Becky M
5/ 5stars
I can’t believe how awesome this buying was!! Thanks to BORMAN and especially to Ray Horvath for making our purchase amazing!!
Source: Google
September 7, 2019
Angela C
5/ 5stars
Source: Google
September 4, 2019
Charise E
4/ 5stars
Source: Google
September 4, 2019
Delfina C
5/ 5stars
On Saturday my husband and I went to Borman Honda and we were assisted by Ray Horvath. Best sells-man we have worked with, our purchase was fast and easy, made us feel at home and answered all of our questions. We recommend Ray for your next car purchase.
Source: Google
September 4, 2019
victor r
1/ 5stars
Don't buy a vehicle here. I bought a vehicle here and was sold a vehicle insurance policy that was a 3rd party vendor and not through ford. The transmission on my 2016 Focus went out at 86000 miles. I thought I was set.I have insurance. It's been 1 month and no vehicle because their gold care insurance covers their parts, and not ford dealership parts. My car has been 1 month at a ford dealership. I've gotten we can fix it today we have the parts, but your I insurance doesn't cover them. You have to wait to be sent the part. The first transmission was defective and here I wait for another. I should have known something was wrong when they built you into a good survey or the sales guy won't get a commission. This has been an absolute nightmare!!!
Source: Google
September 2, 2019
Ernest L
5/ 5stars
Had a good experience at Borman. Victor was very kind and helpful and so was Roberto. I highly recommend you talk to Victor next time you shop for a truck. Thanks again Roberto and Victor.
Source: Google
September 2, 2019
LuElla m
5/ 5stars
Quick service, nice staff.
Source: Google
August 24, 2019
Vanessa G
5/ 5stars
Drew Mendoza was a great sales men! He is very attentive and polite always made sure we were ok while waiting for the next process. We would like to thank Drew Mendoza for all his hard work and for getting us the vehicle we needed at a great price.
Source: Google
August 24, 2019
Chris
4/ 5stars
I've had great experiences here in the past. High pressure sales tactics used now are really disturbing. When you pull into the lot 4 salesmen bum rush you. My opinion less pressure more sales. It's like being mugged just going to look at a what they have. Today we pulled in to look and they had the parking lot blocked so you can't drive through to look but have to get out and be swarmed by salesmen. Other than that a great place with great deals.
Source: Google
August 19, 2019
Gilbert P
5/ 5stars
I want to thank the sales team at Borman Ford they did an excellent job of getting my family into a newer model than expected. Thank you David Barela for your dedication to customer service and ensuring that the job was done right.
Source: Google
August 17, 2019
Marco F
1/ 5stars
Late review. The only reason I'm posting this is because the car is having issues that I keep finding out a year later and $3000 in repairs. I bought a used vehicle that was buttoned up for sale. They said they inspected the vehicle and was flawless. A few months down the road I'm having electrical issues like no other. Borman doesn't work on this vehicle. They told me they could do the servicing. They actually outsource the work to another company, so I have to go to El Paso. The dealership I took it to said some shady stuff was done to the wiring. So it's costing me money to fix and transport the vehicle. Thanks Borman (not really).
Source: Google
August 16, 2019
- i
1/ 5stars
We are considering a few suvs, so went to Borman to try a few. At second blush the salesman seemed ok (after being too talkative at the outset). But then after we established which vehicle we liked the best, we began talking about trade-in value. He brought out NADA information, noting that Kelly blue book was not reliable, and noted all the minuses for our vehicle. He went to the sales manager a few times for instruction? Then he kept pushing and pushing. We said we had to leave, as being pushed is not a good sales technique for us and we assume others. When we got home, we looked up the NADA information on our own and saw that the Borman sales team had neglected all the positives for our vehicle (low mileage, some major trim upgrades, etc.) which would have resulted in a significantly higher trade-in value. So they purposely misrepresented the trade in value. In retrospect it was a negative experience with dishonest car salesmen, typical car salesman behavior?
Source: DealerRater
August 15, 2019
jazlyn e
5/ 5stars
Drew was an amazing sales representative he was nice and very friendly he helped up so much and didn’t give up thanks to him I got my new car today I am very happy and satisfied (:
Source: Google
August 15, 2019
Zane R
5/ 5stars
Awesome customer service, large inventory, best deals. Borman has shown tremendous care and integrity since I bought my car a few years ago. I highly recommend them.
Source: Google
August 12, 2019
walter c
1/ 5stars
went in to buy a car. had an AMAZING salesman who listened to me and helped me pick the perfect car. The "managers" then got involved and had their own agenda and didnt want to listen to the customer. bad decision for them. I left and went to another dealer and bought a car.....and surprisingly without the hassle and attitude I got at Borman. wont be back.
Source: Google
August 10, 2019
Yolanda S
5/ 5stars
I have been buying my cars with Borman Autoplex for years. Their customer service (thank you Ray Horvath) is unmatchable! Ray was thorough and upfront about the vehicle I was purchasing. I will continue to do business with Borman Autoplex for years to come because I know what I am getting every single time...quality vehicles with the best prices and service in Las Cruces!
Source: Google
August 9, 2019
Jenny J
5/ 5stars
I had a wonderful first time buyers experience here. I am staying a customer with Borman Auto Plex because of this experience. A sales men named Drew walked right up to me with a friendly smile, positive attitude and the experience I needed to feel comfortable buying my first car from a Dealership!!!!!!! Drew was very patient and informative with all of my questions and with me being confused. He found a vehicle that I have fell in love with , made the experience enjoyable and memorably fun!!! Plus ladies this guy is very easy on the eyes☺️
Source: Google
August 9, 2019
Sam W
1/ 5stars
My daughter took her car here when it wouldn't start. Check engine light WAS NOT ON! They charged her over $100 for the diagnostic anyway! If the light was not on, why put it on the diagnostic machine? To rip off a little girl! She walked away with a $265 bill when all it needed was a over priced battery and install! Borman is a thief! You should be ashamed!!
Source: Google
August 9, 2019
Andrew T
5/ 5stars
I highly recommend Borman Autoplex because the service was good and the staff were friendly. I recommend the salesman David because he was fast, reasonable, and professional. I would definitely buy a car from Borman Autoplex again. Also, the financial department was very informative and did not pressure me to do anything. They explained my options quite clearly to me.
Source: Google
August 7, 2019
Leonard B
5/ 5stars
Drew Mendoza was our salesperson, and did an outstanding job at locating the perfect vehicle for us. He went the extra mile to find the perfect make, model, year, and color of the vehicle we wanted. I would highly recommend asking for Drew at Borman when looking to purchase a vehicle, as he was very personable and provided great customer service.
Source: Google
August 7, 2019
Flo P
5/ 5stars
Source: Google
August 2, 2019
Johnnie A
5/ 5stars
Rodger C. at Ford service is excellent to work with he has great service and customer satisfaction. I have a fleet account I'm always looking forward to have all my vehicles serviced here.
Source: Google
August 2, 2019
Alta C
5/ 5stars
Noah Hollingshead was my Sales Representative. I purchased a 2019 Honda CRV EX on 2 July 2019 from Noah. My name is Alta Carol Oxford I'm leaving a rave review for Noah. He helped me in deciding, the financing and was very professional and helpful. He is an asset to Borman Honda
Source: Cars
August 2, 2019
Todd K
5/ 5stars
We bought a new Santa Fe last weekend and I thought the folks at Borman did a great job getting the deal done in a relatively quick fashion. David Barella was our initial point of contact on the Hyundai side of the autoplex. He answered all of our questions throughout the test drive. To his credit, he didn’t ask any of the stereotypical sales questions on what kind of payments we were looking for, etc. It was completely a no-pressure environment. Once we got over to Honda to discuss our options, it became a more typical back-and-forth negotiation but I felt they were willing to work with me to get a comfortable deal done. I’m certain it still worked in their favor in the end but I wanted to buy at Borman because of their service department— they’ve always been fair and good to me when I’ve taken my other Hyundais in for service. To cap it off, Martin is of good cheer and made the signing process a breeze. So overall, I definitely recommend working with these guys for your next car purchase. Thanks—
Source: Google
August 1, 2019
juan g
5/ 5stars
Excellent service. Good approach, customer focus and willing to negotiate. Victor, the sales specialist, was a “walking encyclopedia” on vehicle knowledge regarding the multitude of trucks on the lot. Victor patiently worked with me until I arrived at my targeted selection/price. Victors manager, Adrian,Diaz and finance manger, Robert were also very professional and detailed in their responses, knowledge and sales approach.
Source: Google
July 31, 2019
Min X
5/ 5stars
Its a great experience to buy my first brand new car here with Christ, he was so knowledge and helpful, I really enjoyed the whole experience of buying my car and love the car I bought.
Source: Google
July 29, 2019
Ocean M
1/ 5stars
They are probably the shadiest dealership I ever dealt with. The financial manager put a bunch of lies in our application just to get approved. Needless to say we decided not to buy. I wouldn’t give these guys my money! The way they treat their employees is a joke. After receiving a reply from the company, I decided to review my feedback a bit more. Not only are they dishonest, but the manager spends most of his time on eBay browsing through stuff instead of attending the customers. I was waiting for him for 3 hours while I was being told, “I’m sorry, please bare with me, I have to be patient with you.” This place is a joke, for one of the biggest dealerships in the southwest, you would think they would know how to run a business. A word of advise for Pat, run your business as well as you reply to these comments! Cheers mate.
Source: Google
Responded on July 22, 2019
My name is Pat Sullivan. I am the Internet Manager for Borman Autoplex. I received your review of our dealership. I have no record that you visited our dealership.I would like to discuss your visit with us. Please call me direct at 575-525-4512 or you can email me at patricksullivan@bormanautoplex.cmdlr.comThank you for your time.Pat Sullivan
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 29, 2019
Esmeralda M
5/ 5stars
Every one is so friendly and helpful. I got my dream car, favorite color and all! Tony Garcia was such a great help In choosing, so informative on every vehicle. Thank you. 4th car I’ve gotten here!. I always come back.
Source: Google
July 28, 2019
Dan L
5/ 5stars
Just bought my 6th car from Borman. Super easy and fast. In one hour I was on the road. Thank you for the quick turn around
Source: Google
July 25, 2019
Megan J
5/ 5stars
Drew is super helpful!! Highly recommend having Drew, Luis, and Mike help you out!
Source: Google
July 24, 2019
Thor W
5/ 5stars
Good place
Source: Google
July 22, 2019
Luz L
5/ 5stars
My experience was good at Borman ford. Adrian and Joey hooked me up with a great deal.
Source: Google
July 21, 2019
Mona P
5/ 5stars
We went with a specific vehicle in mind. The salesman, Jose Nevarez, was helpful from the beginning. Patient and understanding of our particular needs. Everyone from the manager to the finance manager was helpful and personable. We highly recommend Borman if you’re looking for a vehicle.
Source: Google
July 21, 2019
- R
5/ 5stars
Salesman Chris Wood provided excellent service and was very professional and up front during our car buying process. Go see him whenever you’re ready to buy a new Honda.
Source: DealerRater
July 20, 2019
Julian M
5/ 5stars
Just bought a new car from Chris wood here at borman autoplex great costomer service thanks man
Source: Google
July 20, 2019
Missy G
5/ 5stars
Wow! Went into Borman yesterday to do a little comparison shopping. What a great experience!! No pressure. Very knowledgeable sales staff (a big shout out to Ray Horvath for all of his help!), a spacious, comfortable show room, and no feelings of being rushed. I came home with a car that I not only like, but am really excited to own and drive!
Source: Google
July 20, 2019
George C
5/ 5stars
Outstanding service. I had a complicated case when leasing a car and our salesman, Nathan Miller, was beyond patient and understanding, willing to work out any complications. Their service manager, Doug Quillen, was committed to fixing a recall part and got it done in the quickest time possible. Martin Espinoza was an excellent finance manager who was honest and organized in dealing with our situation. If you ever need to purchase a vehicle in the Las Cruces area, look no further than Borman Autoplex. They go above and beyond in their service.
Source: Google
July 19, 2019
Claudia F
5/ 5stars
I highly recommend Borman Autoplex for purchasing your new car. All staff is very helpful. I highly recommend Ruben. He was able to find solutions to all credit, trade-off and payment problems that were coming up. I have made Borman Autoplex my #1 for buying cars. The best!!!!!
Source: Google
July 18, 2019
Evelyn T
5/ 5stars
This is our 4th vehicle from Borman. We traded in our 2015 Edge for a new fully loaded Edge Titanium. We received more than the book value for our Edge plus other bonuses which brought the new Edge down to an affordable price We knew exactly what we wanted and Jeff Valencia went to work locating our new car. He even drove to Arizona to pick it up. Jeff spent a lot of time making sure we got the sweetest deal possible. When the car was ready Jeff went over all the features and even hooked up our phones to the blue-tooth system. This is the sort of A+ service we have come to know at the Borman Autoplex Thank you Jeff for all your hard work and thanks to Borman for creating the only place we buy our cars.
Source: Google
July 17, 2019
Halle A
5/ 5stars
My husband and I went to Borman Autoplex to look for a more family friendly vehicle and experienced excellent customer service. Our salesman, David Mendoza, did an excellent job in showing us a variety of vehicles to fit our family needs and the management was excellent in helping us stick to our budget. Thanks guys!
Source: Google
July 16, 2019
Daddy F
2/ 5stars
Source: Google
July 15, 2019
Ted S
5/ 5stars
Joshua Lee did a great job finding us a slightly used car we could afford, and comparing it to a new vehicle, so we could make our financial decision. We appreciated his support and patience. Also commitment to "getting things done". It worked out good!! Thanks.
Source: Google
July 15, 2019
Delard B
5/ 5stars
Excellent service. Drew, my salesperson was knowledgeable and attentive. Borman (Mazda) Autoplex was and has been my dealership of choice.
Source: Google
July 14, 2019
John S
1/ 5stars
Pretty embarrassing an employee from your business speaks like this to people, does he do this on the floor when selling cars? Is this how you want people in your business to be? All about freedom of speech but a little much from BOTH parties but this is low. Hope he has saved that 100k then.
Source: Google
July 12, 2019
Keta
5/ 5stars
I was very stressed because my other Hyundai got totaled. I thought it was going to be a long process but I was amazed on the professionalism and work ethic of Drew Mendoza and Mr. Renteria. They helped a lot in getting me in my new 2019 Hyundai Elantra!Thank you for your service Drew Mendoza!
Source: Google
July 11, 2019
Katie S
5/ 5stars
Drew M. is the absolute BEST! It was so great being able to go to one place and deal with one awesome person, but drive different make vehicles. He helped us narrow down multiple cars to find our perfect match. Super accommodating and very personable! Definitely ask for Drew for your next car purchase!!!!
Source: Google
July 9, 2019
Rene M
5/ 5stars
I bought a Honda Accord 2019 on June 29th. Best experience ever...in and out in 2 hours. We knew what we wanted, no haggling. We have bought at least six Hondas from Borman and will always come back!!! Thank You!
Source: Google
July 8, 2019
Sherry S
5/ 5stars
Chris Wood at Norman autoplex just sold me my Honda Accord he is very polite, customer service oriented and direct and to the point. I would recommend Chris to anyone shopping at borman autoplex. Awesome job Chris. Thank you for a wonderful time.
Source: Google
July 7, 2019
Rito N
5/ 5stars
Source: Google
July 7, 2019
Liza D
5/ 5stars
Chris Wood and Rich Richards were great, professional and fast would def recommend to everyone. Excellent car buying experience.
Source: Google
July 6, 2019
Ramon H
5/ 5stars
Chris Wood at Borman Autoplex just sold me my Accord Sport. Great guy! I recommend him for your next vehicle!
Source: Google
July 5, 2019
matt n
5/ 5stars
Had an awesome experience! From our salesman Drew, to his manager Mike Washam, to our finance manager Luis! Great team, effortless purchase. Thanks guys!
Source: Google
July 1, 2019
Norma P
5/ 5stars
Going to Borman Autoplex to trade in our vehicle was one of the best decisions we have done. Our sales professional was Drew Mendoza, and he was absolutely great! Friendly, professional and very personable. We walked out knowing that he got us the absolute best deal, and my husband and I are very happy with our new car. We are from El Paso, and one of the reasons we came to Borman was because they are known for their great service. Thank you, Drew!!
Source: Google
June 30, 2019
Dominique D
5/ 5stars
Dru was awesome...fast and friendly service. Got me exactly what I wanted!!
Source: Google
June 29, 2019
Conrad C
5/ 5stars
Source: Google
June 29, 2019
Max A
5/ 5stars
Went looking for a new spacious vehicle, Tony and Josh helped out a lot. Knowledgeable and friendly and not like other car dealers pressuring you. Ask for Tony or Josh at Borman.
Source: Google
June 27, 2019
SAMUEL G
5/ 5stars
Got my forever truck. Awesome time at Borman AutoPlex. Jeffrey is an awesome salesman. Worked with me through the whole thing. Will be back!
Source: Google
June 26, 2019
Lisa M
5/ 5stars
Everyone was kind and eager to help us!!!
Source: Google
June 26, 2019
Arlene T
5/ 5stars
We had a very good experience buying a new car. Drew Mendoza, Mike, Luis and the entire sales staff were very helpful, friendly and efficient. Drew cheerfully helped us find the car that was right for us. Thank you Drew!
Source: Google
June 24, 2019
- E
5/ 5stars
Mr. Valencia is an excellent person and Borman Represenrative. When I need another vehicle, I will go to BORMAN and ask for Jeffrey Valencia. Got the vehicle I wanted and am happy. .
Source: DealerRater
June 10, 2019
- m
5/ 5stars
I typically despise purchasing a new car, but this dealership has really changed that perspective. I liked that our sales consultant really listened to our needs and wants and did not push us in any way. I am very pleased with the sales service we received. They also took time and care in helping to explain features of the car! I would highly recommend this dealership to friends and family.
Source: DealerRater
June 8, 2019
- p
5/ 5stars
Excellent sales person. Tomas Carrillo walk the line showing different type of vehicles and explaining different features Test drive 2019 Honda Accord 2T, car performed excellent. Tomas and Mr. Martin in finance got the best rate for me and get it done.
Source: DealerRater
June 8, 2019
Jon K
5/ 5stars
My wife and I recently purchased a 2019 Lincoln MKZ from Borman Ford in Las Cruces, NM. The salesman was Frank Marquez and he did an outstanding job demonstrating the many features on this car that had them all. With so many features, it would be understandable if Frank might need to consult the manual for some of them, but he was completely familiar with them all and answered all questions accurately and without hesitation. After that first day with Frank, we had pretty much made our decision, but we slept on it over night, and came back the next day for additional orientation by Frank and to sign all of the paperwork. I once had a friend who used to say that it doesn't make any difference whether a deal is good or bad, but only whether or not the salesman makes you feel good about it. Frank mad us feel good about this deal and it really was a pretty good deal anyway.
Source: Cars
June 7, 2019
- D
5/ 5stars
I recently purchased my third car with Borman Autoplex in Lss Cruces. By far this time was the best experience I have had, and the best deal! David Barela and Pat Sullivan took care of me, and ensured I got into a brand new Honda Civic, that had all the bells and whistles that I wanted in my next car. David went the extra mile in making sure that I was happy with the deal. If you are interested in a new car, I seriously recommend at least going in and talking to David.
Source: DealerRater
June 5, 2019
- G
5/ 5stars
They took the time to hear my needs and what my situation was. Then they showed me the vehicle that best fit my necessity. I felt appreciated overall.
Source: DealerRater
May 28, 2019
Dani W
5/ 5stars
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: Cars
May 28, 2019
- D
5/ 5stars
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: DealerRater
May 27, 2019
Santiago M
5/ 5stars
Uzzie and Ray were remarkably outstanding! The customer service and professionalism was very much appreciated by me and my family! Great job and thank you!
Source: Cars
March 22, 2019
Douglas H
5/ 5stars
Great organization to buy a new vehicle from. The sales staff were great and oh so helpful. We appreciated the finance office for shopping around for the rite interest rate. A special thanks to Tony Garcia for his patience with us old people.
Source: Cars
March 6, 2019
Bernardo C
5/ 5stars
Great non pressured buying experience by John. I was looking for a used hybrid an got an almost new Hyundai with miles left in the factory warranty and negotiated a fantastic price. Glad I made my first stop there on my car shopping. On my way back to El Paso Texas hit 60 mpgs. Fell in love with the car.
Source: Cars
July 21, 2018
Paige &
5/ 5stars
Thank You Mike W. (Sales Manager) we really appreciate you going above and beyond to solving our missing license plate. Thank you for resolving it. Britt & Paige Allsup
Source: Cars
June 12, 2018
jason f
5/ 5stars
I had a great experience at Borman, I saw the vehicle I wanted and that's exactly what I got at a great price. Larry "Larry the car guy" was an outstanding car salesman as well as his finance team. He was very knowledgable about his inventory and polite. I am going to reccomend to all family and friends.
Source: Cars
May 20, 2018
disappointed s
2/ 5stars
My husband and I purchased a new Honda from Borman less than one month ago. The salesperson was very friendly and we trusted everything he said. The salesperson enthusiastically also sold us on a 3M plastic coating for the front of the car to protect it from dings caused by rocks. The cost was several hundred dollars but he was able to get the cost reduced a few hundred dollars to $600. The salesperson said that the coating had a lifetime warranty. We had the coating put on the car the following week at the dealership. When my husband picked up the car, the paperwork that he was handed said that there was a "limited" warranty for only 5 years. When my husband called the salesperson for an explanation, he asked if we would like to have the coating removed or a refund. The salesman said to "let him check on that" and he'd get back to us. The salesman called back and said that in their training session, all of the salespeople were told that this product had a lifetime warranty. He also said that Borman was not willing to do anything about the miscommunication. We felt misled so my husband went back to Borman and spoke with one of the managers. The manager was kind and interested in "customer feedback" but still did not offer any kind of recompensation for their mistake. He did say that in their next training session, they would be sure and address this issue.
Source: Cars
January 23, 2017
Michael L
3/ 5stars
Service is good oil change
Source: Foursquare
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
May 1, 2015
Jacob P
5/ 5stars
Source: Facebook
January 28, 2015
Robert R
1/ 5stars
My transmission had a problem in my 2002 Honda Accord as we were passing through Las Cruces, NM. I was pleased to see there was a full service Honda Dealer within a mile. They looked at my transmission, supposedly, and within way too short of a time made a diagnosis that would have required dismantling the transmission. Then they told us that they wanted OVER FIVE THOUSAND DOLLARS TO FIX IT, and said that my transmission had be replaced. Not having $5K on me, we drove to a used car dealer, completely separate from Borman, and asked if their mechanic could look at it. Within one hour it was fixed for a total of $120. DO NOT DO BUSINESS WITH THE HONDA DEALER AT BORMAN. THEY VERY DEFINITELY TRIED TO RIP US OFF. THEY KNEW WE WERE DRIVING HOME TWO THOUSAND MILES AND TRIED TO TAKE ADVANTAGE OF OUR SITUATION.
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 3, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds