Testimonials

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(4.5 of 5) - 148 Reviews
July 21, 2021
Angelina T
5/ 5stars
i bought a 2021 Hyundai Elantra, i was looking to trade in my 2019 for a newer model. Braden Tidwell was fast and efficient! We enjoyed the service and the friendly staff. Braden and his team made it an easy experience and they even worked with my budget.
Source: Google
Responded on July 22, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 21, 2021
Shandra s
5/ 5stars
Source: Google
Responded on July 23, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 16, 2021
Rebecca H
5/ 5stars
Source: Google
Responded on July 18, 2021
I want to say "Thank you so much" to Braden Tidwell and the Finance Manager Martin Espinoza. I had a horrible experience with another Car Dealership in Las Cruces for almost 2 weeks, I was given the run-around, flat out lied to, and was …MoreI want to say "Thank you so much" to Braden Tidwell and the Finance Manager Martin Espinoza. I had a horrible experience with another Car Dealership in Las Cruces for almost 2 weeks, I was given the run-around, flat out lied to, and was basically treated like my business was not important to them. I had spoken with Braden about a vehicle I was looking at with Borman and when I went to the lot I was treated with the utmost respect, and he helped me find the exact car I needed. All in one afternoon...they followed through with everything they promised. Braden is very attentive and respectful, and I would recommend him and Borman to anyone I know that needs a vehicle. Everyone that I have dealt with in the last month has been personable, friendly and respectful! Thank you Braden and Martin for being the best in Las Cruces!!
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 15, 2021
Stephanie A
4/ 5stars
Melissa at Borman Autoplex (Honda) was AWESOME! Great customer service skills and was very helpful in getting our needs met! We felt extremely comfortable with her! Thank you so much Melissa! We will definitely be back!
Source: Google
Responded on July 16, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 14, 2021
Bel E
5/ 5stars
I had a.great experience at Bormans auto plex my sales person Brayden was very friendly. Very attentive he did his job well. I didn't have to wait long. for results
Source: Google
Responded on July 16, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 14, 2021
Donna G
5/ 5stars
Source: Google
Responded on July 16, 2021
My husband n l purchases a 2021. Hyundai Accent at Borman Autoplex just recently! The experience was amazing as we weren't sure what we wanted. We got a great salesman named Braden Tidwell that took his time and showed us quite a few cars …MoreMy husband n l purchases a 2021. Hyundai Accent at Borman Autoplex just recently! The experience was amazing as we weren't sure what we wanted. We got a great salesman named Braden Tidwell that took his time and showed us quite a few cars before we made up our minds. All the Staff is very nice, helpful and very professional. Thank you again.
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 13, 2021
Gary G
5/ 5stars
Great job Joey Nevarez! He understood our situation and the staff were quick. Hopefully he's still around when I'm in the market for a vehicle.
Source: Google
Responded on July 14, 2021
Ford, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreFord, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 13, 2021
Cindy H
5/ 5stars
Source: Google
Responded on July 14, 2021
Ford, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreFord, Lincoln & Mazda Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 10, 2021
Maggie C
5/ 5stars
Melissa helped me find my future car, she was very patient with us. She is very nice and helpful and helped us in a very timely manner.
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 9, 2021
Charlie
5/ 5stars
Just bought a truck, and the Salesperson Melissa Placencio, made it all worthwhile. She was very helpful, without pressure, and let’s you decide what’s best for you. Thanks Melissa!
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 9, 2021
Lydia R
5/ 5stars
I bought a 2021 Honda CRV and I love it! The salesman Braden Tidwell was super. Showed me everything I wanted to see and got me to the price I wanted. They washed it and filled it up with gas and I really did get top dollar for my trade in. Very happy I went there.
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 8, 2021
Kaitlyn D
5/ 5stars
I had a great experience with Borman Braden Tidwell is amazing he listens and connects with customers and Bruce the manger is amazing definitely answered all my questions and they are on the Honda side of Borman I most definitely recommend
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 8, 2021
Maria B
5/ 5stars
This is the second time I buy a car from Borman I'm very satisfied with the service they provide. Braden Tidwell help me get the best payment i was looking for, he's very friendly and professional needless to say I walked out very happy and excited driving my new EcoSport. Thank you Braden
Source: Google
Responded on July 14, 2021
Honda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreHonda & Hyundai Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 3, 2021
Miguel C
5/ 5stars
It's my first car and she did great she's super nice and she was making us feel at home. She was very patient with us and had an answer for every question we had. She sounded really sure every time she responded. Melissa was great!
Source: Google
Responded on July 5, 2021
Borman AutoPlex Sales:Thanks for your positive review! We are happy you feel you received excellent …MoreBorman AutoPlex Sales:Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
July 2, 2021
Sidia R
5/ 5stars
Source: Google
Responded on July 2, 2021
Just bought a new Honda SUV. Sales person was Braden Tidwell. Love the car. Have always purchased Honda's. Mr. Tidwell is the best sales person I've dealt with. He is very …MoreJust bought a new Honda SUV. Sales person was Braden Tidwell. Love the car. Have always purchased Honda's. Mr. Tidwell is the best sales person I've dealt with. He is veryProfessional and personable. He knows his job very well and absolutely explained everything about the new car. If he's still there with future purchases I will most definitely ask for him. Thanks to Borman for hiring him.
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 27, 2021
Roger B
5/ 5stars
Our new Ford Edge was the third car we have leased from Borman and it might have been the best experience yet. Braden did a superb job and the process was very smooth - and the car is pretty nice as well.
Source: Google
Responded on June 29, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 24, 2021
- G
1/ 5stars
I purchased my 2021 Honda Civic back in December 2020, Salesman Joey was helping my husband and I out with the sale along with his Manager Adrian. At first, they were real nice offered more than they provided. I traded in my expedition, once we had negotiated a trade in value, they took it upon themselves to change the numbers once they found out I owed less on my vehicle than they thought. They lowered the trade in value and presented me with a different contract. Once we confronted Joey and Adrian with the change, they said they messed up, they basically dropped the value of the trade in value and billed the difference since we owed less on the expedition. Next, with the purchase of my 2021 Civic they promised to tint my windows, which they never gave me the voucher. They promised me a dash mat which I received 6 months later. The dash mat I only received after I personally went to the dealership and complained. After I received the dash mat, they sent me the wrong dash mat. They also told me it took so long because I did not post a review on google reviews. That was never a stipulation of the dash mat. This sounds super unethical. The car came with minor scrapes and a minor dent that they promised they would fix, 6 months later and they still have not called to fix the issues as they promised. If you want a good buying experience order the car online, Borman is horrible and will over promise and under deliver. If they would have never offered any items, I would have still bought the car, but the fact that they promised all these items and then come back that they did not deliver due to me not leaving a review is unethical business practice. Google should be reviewing their reviews as they are trying to buy reviews. Borman will change the value of your contract be aware of Adrian the sales manager as he tried to change my trade in value even after we had negotiated the terms. Cannot stress enough!!! Look out for these guys.
Source: DealerRater
June 24, 2021
Gloria T
1/ 5stars
Source: Google
Responded on June 25, 2021
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience. …MoreYour feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 21, 2021
Sunny D
1/ 5stars
Source: Google
June 21, 2021
Deborah T
1/ 5stars
Source: Google
Responded on June 22, 2021
We purchased a 2021 Santa Fe in May. We paid cash for the vehicle. The vehicle was supposed to come with a cargo cover - which was an extra cost, and an owner's manual. A month later, all we've gotten is lip service. I still don't have an …MoreWe purchased a 2021 Santa Fe in May. We paid cash for the vehicle. The vehicle was supposed to come with a cargo cover - which was an extra cost, and an owner's manual. A month later, all we've gotten is lip service. I still don't have an owner's manual and I still don't have the cargo cover for which I paid. Unless you enjoy dealing with this kind of misery, buy your vehicle somewhere else.I've seen the response from Borman. Why would talking to anyone at Borman solve this problem? Today, we were told that the cargo cover for which I paid and the owner's manual were never ordered.
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 17, 2021
Jeannette P
5/ 5stars
I just purchased a new Hyundai Santa FeAnd I would like to thank Branden Tidwell and Bruce for everything. It was a pleasure working with Braden he explained everything in detail. Great salesman.
Source: Google
Responded on June 18, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 16, 2021
Rachel R
5/ 5stars
Source: Google
Responded on June 16, 2021
My husband and I went to autoplex Saturday we’ve been wanting to trade in my car so we stopped just to look at the cars it was very hot that day we didn’t see any sales people out there . But then we turn and here comes Braden Tidwell in …MoreMy husband and I went to autoplex Saturday we’ve been wanting to trade in my car so we stopped just to look at the cars it was very hot that day we didn’t see any sales people out there . But then we turn and here comes Braden Tidwell in this hot weather to greet us and takes us inside where it was cooler and start the process on helping us with our trade in 2021 sonata very satisfied with our choice come to mind it was 5:30pm and he was very helpful him and his team didn’t leave till 8:30 we can never go wrong with autoplex
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 13, 2021
Julian G
5/ 5stars
Source: Google
Responded on June 14, 2021
Our sales men Benny and Braden really made my sales experience awesome ! I would definitely recommend anyone who is trying to find their dream car to these two guys right here. they made it happen for my wife and I and we couldn’t be any …MoreOur sales men Benny and Braden really made my sales experience awesome ! I would definitely recommend anyone who is trying to find their dream car to these two guys right here. they made it happen for my wife and I and we couldn’t be any more thankful ! They’re patient they go over everything with you. And they make sure that their customers are satisfied! Again, Thank you !
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 12, 2021
Fabian R
5/ 5stars
Great experience! Very helpful and knowledgeable about the features of our car. Financing was very easy and we got a great deal. I asked them to call me when car i was looking for became available and they did!very grateful they took time to find what i was looking for- .David and Braden were a great help!
Source: Google
Responded on June 14, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 10, 2021
Bee M
5/ 5stars
Thankful for the salesman Richie Valenzuela. Very kind person and knows exactly what is on his lot. He helped me get the exact car I wanted faster than I could have imagined. He did his best to get me the best rate possible and made it happen! I’m very pleased with the car I got, and thankful for Richie.
Source: Google
Responded on June 14, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 7, 2021
Ruth A
5/ 5stars
Source: Google
Responded on June 9, 2021
The salesman, Braden, was professional and conscientious about helping me find the perfect vehicle. I wanted to try out several different models, and he was extremely helpful and patient. I never felt rushed to make a decision and was …MoreThe salesman, Braden, was professional and conscientious about helping me find the perfect vehicle. I wanted to try out several different models, and he was extremely helpful and patient. I never felt rushed to make a decision and was given plenty of information. Buying my car from the Borman Autoplex was a pleasant experience, and I love my vehicle!
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 7, 2021
Darknight D
5/ 5stars
Best buy ever will go back to buy my truck.
Source: Google
Responded on June 8, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 6, 2021
ALLIE B
5/ 5stars
Kudos yet again to the Borman sales team. Bennie and Melissa were great and patient. They both went above and beyond to assist me on my new purchase. Thank you two again on a job well done!!
Source: Google
Responded on June 8, 2021
Thank you for taking the time to reach out to us. We think Bennie and Melissa are a great assets as well. We greatly appreciate your business and please let us know if we can be of assistance in the future!
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 3, 2021
Sacnite R
5/ 5stars
Christina and Braden were absolutely delightful to work with. They helped me find a vehicle that fit my needs and were able to answer all questions and concerns that I had. Made it such a smooth and easy process. Definitely recommend!
Source: Google
Responded on June 4, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
June 3, 2021
Sacnite R
5/ 5stars
Source: Google
Responded on June 3, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 27, 2021
Stephanie G
5/ 5stars
Super helpful and well explained detail and thank you for all the workers as they treated us good and made us feel comfortable. Highly recommend and always look forward for the better price.
Source: Google
Responded on May 28, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 26, 2021
Griselda C
5/ 5stars
Source: Google
Responded on May 27, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 25, 2021
Jade J
5/ 5stars
Source: Google
Responded on May 26, 2021
I had a wonderful experience buying my car at Boreman. Staff was so friendly, attentive, and helpful. I had visited other dealerships, but did not receive the same level of curtesy and care as I did at Boreman. I am definitely planning to …MoreI had a wonderful experience buying my car at Boreman. Staff was so friendly, attentive, and helpful. I had visited other dealerships, but did not receive the same level of curtesy and care as I did at Boreman. I am definitely planning to come here again to buy cars in the future. And I’ll gladly recommend then to my friends and family.
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 25, 2021
frances p
5/ 5stars
They took care of my needs immediately, so it was a quick in and out.
Source: Google
Responded on May 13, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 19, 2021
FvNxMg F
5/ 5stars
I bought my 2018 Ford Explorer and it meet all of my family needs and was at an awesome deal. The finance team Martin was great with getting me the best deal. The sales reps Brandon and Bennie were so helpful and friendly. Had the best experience will definitely be coming back in the future. Thanx you all
Source: Google
Responded on May 20, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 18, 2021
Jill C
5/ 5stars
This is the 3rd vehicle we've purchased through Borman. First Hyundai, which we hadn't considered until our knowledgeable salesman Braden Tidwell suggested a look and test drive. Fit our needs perfectly.
Source: Google
Responded on May 18, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 11, 2021
gilbert g
2/ 5stars
My father bought me A FordF150 there,brand new,computer is missed up since got it,took it in to get fix,they can't even Get the part,for a month,they could have at least washed it
Source: Google
May 6, 2021
George M
5/ 5stars
Source: Google
May 6, 2021
Fuzzy B
1/ 5stars
Source: Google
Responded on May 6, 2021
Bought a Honda Civic at Borman in 2002. They took the mats out of the CIVIC and tried to tell me that the mats were extra. I demurred and stated "no problem, I'll just not buy the car". They then "gave" the floor mats to me. I decided to …MoreBought a Honda Civic at Borman in 2002. They took the mats out of the CIVIC and tried to tell me that the mats were extra. I demurred and stated "no problem, I'll just not buy the car". They then "gave" the floor mats to me. I decided to get the car despite the fact they tried to screw me. Fast FWD to 2017. I'd driven the previous Honda into the mud over roughly 17 years. It was a good car and I decided to go with Honda again. Purchased another CIVIC from Borman Honda. Paid cash on the spot, had a 1 year full warranty with the purchase. Roughly 2 months later the windshield started cracking. There was no impact of any kind causing the crack, and no impact 'crater" could be detected in the windshield. Never the less Borman Honda refused to fix or replace the windshield, claiming without evidence that the windshield had "probably" suffered an impact. Again, no visible impact marks could be seen.Borman Honda doesn't honor their warranties. Now I'm in the market for another car and Borman won't see a penny of the $40K I'm planning on spending on my next car. All over a $150 windshield and their miserliness towards a customer regarding warranties.Lastly, Borman sold my personal information. I've been receiving intrusive phone calls for the last 2 years regarding my "warranty has expired". Selling my information is bad enough, but especially bad that the companies wanting me to extend the warranty are apparently unaware that Borman doesn't honor warranties in the first place.
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 6, 2021
Barbara E
4/ 5stars
Source: Google
Responded on May 3, 2021
Braden Tidwell did a good job of finding me a great used car that fit my budget. Bruce Weinreich and Martin Espinoza were also great to work with. My only dissatisfaction was the amount of time spent waiting for one thing or another. …MoreBraden Tidwell did a good job of finding me a great used car that fit my budget. Bruce Weinreich and Martin Espinoza were also great to work with. My only dissatisfaction was the amount of time spent waiting for one thing or another. Many years ago I had a horrible car buying experience at Borman and hesitated to come back. This crew changed my mind. Thank you all!
Borman Auto Plex Management Pat Sullivan, Internet Manager
May 4, 2021
Marcia
5/ 5stars
The service was excellent. Rich was pleasant and very knowledgeable. He was patient and answered all our questions. He was willing to show us several vehicles and explained the features on each one. Rich was wonderful to work with. Very pleasant experience’
Source: Cars
May 4, 2021
Marcia
5/ 5stars
The service was excellent. Rich was pleasant and very knowledgeable. He was patient and answered all our questions. He was willing to show us several vehicles and explained the features on each one. Rich was wonderful to work with. Very pleasant experience’
Source: Cars
May 4, 2021
Richard D
5/ 5stars
Awesome place to buy a car and get maintenance. No hassle. David sold me my new 2020 Explorer and the process was a breeze. Very communicative team from service to body shop.
Source: Google
Responded on April 30, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 27, 2021
Sharon M
5/ 5stars
I absolutely LOVE my new ride Braden Tidwell was extremely knowledgeable about each car I test drove. He was very patient and 'listened' to what I was wanting... then delivered it! Thank you Braden and Martin! You guys are the best ❤
Source: Google
April 27, 2021
Christina G
5/ 5stars
Everything was quick and easy, no worries at all. Loved it here! People were great to work with and made sure my experience was 10/10
Source: Google
April 22, 2021
Magyar T
4/ 5stars
Source: Google
Responded on April 19, 2021
Got my electrical issues resolved. Service writer was friendly and honest. Appreciated.
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 22, 2021
Beverly A
5/ 5stars
Source: Google
Responded on April 21, 2021
Stopped by today to check out the Ford Ranger. Salesman Richie Valenzuela assisted me with all my questions. He was exceptional with the service, very knowledgeable, friendly and helpful. He made everything clear an reasonable. I am …MoreStopped by today to check out the Ford Ranger. Salesman Richie Valenzuela assisted me with all my questions. He was exceptional with the service, very knowledgeable, friendly and helpful. He made everything clear an reasonable. I am pleased to say I drove home in my 2021 Ranger this afternoon. Thank you so much Richie for all your help.
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 16, 2021
timmy s
5/ 5stars
Thank you to the Borman Autoplex staff that helped me choose the perfect car for me! A staff that was both friendly and kind!
Source: Google
Responded on April 19, 2021
Thanks for your positive review! We are happy you feel you receivedexcellent service from our dealership. Let me know if there isanything else we can help you with. It’s a real pleasure to have you …MoreThanks for your positive review! We are happy you feel you receivedexcellent service from our dealership. Let me know if there isanything else we can help you with. It’s a real pleasure to have youas one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 16, 2021
Doris N
5/ 5stars
My whole experience with the dealership was great. Braden was an excellent salesman helping me with questions and getting me in the car I wanted. Thank you to all.
Source: Google
Responded on April 17, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 16, 2021
suzanne w
5/ 5stars
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Source: Google
April 14, 2021
Jean W
5/ 5stars
Awesome salesman Bennie Jaurez
Source: Google
Responded on April 15, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 12, 2021
Annica C
5/ 5stars
Just purchased a new car!!!! Big purchases always give me anxiety, but Braden Tidwell made tge process very easy. He was extremely professional and friendly. We discussed what my family and I were looking for in advance, he had the vehicles that matched my wants and needs ready when we arrived. I had a set appointment, so that there was no waste of time. This was the easiest car buying experience I have ever had. My daughter even got dog tags for all 4 of her puppies as a little extra incentive.
Source: Google
April 5, 2021
Eric G
5/ 5stars
Came in to buy a new Ford Ranger, got a great deal and great friendly service from Jeff Valencia. Great job thanks everyone.
Source: Google
Responded on April 13, 2021
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. …MoreThanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Sales Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 3, 2021
Jonathan B
5/ 5stars
100% the best buying experience. If you go make sure you ask for Braden Tidwell. The most helpful and determined salesman ever! He helped find the perfect car at the perfect price and made my experience so smooth and streamlined. He worked with all departments to make sure we found the right car for me. Their slogan is they go the extra mile but he went above and beyond and even came all the way to El Paso to get my cosigner signature instead of having them drive all the way to the dealer! I could not recommend him enough! MAKE SURE YOU ASK FOR HIM!!!
Source: Google
March 31, 2021
Shaylor W
5/ 5stars
I bought a 2019 Hyundai on the 18th from the used car lot. They were nice enough to let me have the car until the paperwork for my license was processed. When the deadline came, the paperwork was still processing. Instead of running my credit again, Steve Gutierrez (financial department) came up with a plan to help me keep my car. Without having to, he helped me submit my loan app online and even help walk through the phone with Capital One. All this with a mountain of paperwork he had to complete. By far the most respectful, helpful and understanding individual I’ve came across in automotive sales. Highly recommend working with him if you have the opportunity. I would give this man 10 stars if I could.
Source: Google
March 29, 2021
Butch R
5/ 5stars
Great got a new auto.we were treated great n got a deal.
Source: Google
March 28, 2021
Ronald o
5/ 5stars
After looking at information about the 2021 Hyundai Elantra we received a very pleasant email response from Braden Tidwell introducing himself as a salesperson from the Borman Autoplex in Las Cruces offering his services in assisting us with the purchase of a new vehicle. We were not quite ready to purchase one at that time but Braden stayed in touch with us by email for about six months. When we were ready to buy a new car he set up an in home meeting with us and brought the model in the color we wanted to our home for a test drive, After driving the new Hyundai Elantra and discussing the purchase price Braden offered to take the vehicle back to the dealership, discuss our purchase offer with his sales manager, and let us know if it was accepted. To our delight he let us know the offer was accepted, he would get all the paperwork completed, the car prepared for delivery, and bring it and the paperwork to sign. Later the same day he did just that and we are very happy with the vehicle we purchased. Braden made this the most pleasant car buying experience we have ever had and will definitely recommend Braden and the Borman Autoplex to our friends and family. Thank you so much for the convenient pleasant buying experience and for Braden's pleasant and professional demeanor.Ronald and Diane Odegaard
Source: Google
Responded on April 13, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 27, 2021
Ruby M
5/ 5stars
If you go there ask for Brenda Cruz..She's and AMAZING Salesperson..Very Friendly,Very Knowledgeable and Very Outgoing..She goes above and beyond her capabilities to Help You..m
Source: Google
March 26, 2021
Karina H
5/ 5stars
Love the service they provided here I was able to get the car I want at the price i needed!!!
Source: Google
March 25, 2021
Misty D
4/ 5stars
Thank you to Braden Tidwell for helping me find the vehicle I wanted. He was great to work with and he answered all my questions. Thank you to Martin Espinoza for making sure I was purchasing the vehicle that I really wanted, finding me a good rate and getting me a payment I could afford, when it came down to actually signing. Buying a vehicle can be intimidating because it is not something we do everyday. Especially as a female walking into a dealership all by myself, one would think that they would take advantage, however that was not the case whatsoever. They really did take care of me and helped me understand certain things that I didn't know. They made sure I felt comfortable with the buying process by explaining details and answering several questions. I can honestly say I had fun purchasing my vehicle because we were all laughing and joking around. If it wasn't for all the COVID restrictions in place right now, people would have thought we were having a big party. All in all, I was treated with respect and concern and they are still helping me after my purchase with any questions, concerns, or needs, which I'm sure will continue. Thank you all for making sure I went home happy with no regrets whatsoever. The only reason I gave 4 stars instead of 5 because in my eyes, there is always room for improvement and 5 stars means perfect. 🙂
Source: Google
March 25, 2021
David H
5/ 5stars
I was pleased, and pleasantly surprised by the experience we had a Borman Autoplex this week. All the people we dealt with were highly professional and knowledgeable. They seemed genuinely interested in putting us in the vehicle that was right for us, and the price we paid was less than anywhere else we could find.
Source: Google
March 23, 2021
Robert W
1/ 5stars
Extremely dishonest service department that is incentivized for overcharging customers and doing unnecessary service. They attempted to do a repair that would have cost upwards of $4,000 on one of my family members' vehicles. Despite multiple interactions telling them to stop they tried to go ahead anyway. My family member ended up paying them $500 just to get the damn car back. This is not how you retain customers.
Source: Google
March 17, 2021
Andrew L
5/ 5stars
This dealership is amazing and the salesman Jeffery was awesome once agian and very knowledgeable on the products and features!!
Source: Google
March 15, 2021
Toby M
1/ 5stars
They sold me a lemon and won’t help me fix it. They are lairs and will screw you over, especially at the used car section. They are scammers and untrustworthy people.
Source: Google
March 6, 2021
John P
1/ 5stars
Liers
Source: Google
March 6, 2021
Jennifer M
5/ 5stars
Jereme was extremely helpful and knowledgeable. The process was quick and easy. We are highly satisfied with the experience at Borman.
Source: Google
February 27, 2021
john b
5/ 5stars
Angel and Fred are awesome. They know their jobs very well. Respectful and honest. I would highly recommend you do business with they awesome people. 10/10
Source: Google
February 25, 2021
Kristian O
2/ 5stars
Source: Google
February 24, 2021
Jessica K
5/ 5stars
Jeff and Luis were great to work with. Great communication and hassle free purchase. Jeff was very professional and knowledgeable. It was a very pleasant car buying experience.
Source: Google
February 22, 2021
- N
2/ 5stars
Don't ever buy a vehicle from this dealership. It has been a nightmare trying to deal with them. We purchased a Ford F-150 from them in October 2020 and it is now Feb. 2021 and we still have not received the license plates for this vehicle. I had the vehicle about a week and the check engine light came on. Borman Ford service department told me to make an appointment which would be 2 weeks away and they would diagnose the problem. They were supposed to provide a second key for the vehicle which they never did. I will never deal with them again.
Source: DealerRater
February 22, 2021
Tony A
5/ 5stars
Bought my brand new 2021 Honda HR-V from Mr. Braden Tidwell. Outstanding sales person and extremely helpful. Very knowledgeable individual , that made my purchase all the more easy and satisfying. Thank you!
Source: Google
February 21, 2021
Albert L
5/ 5stars
Best dealership experience I've have. Nate and Pat were very easy to work with and both were upfront and honest about everything. Going to enjoy my Accord Sport 2.0T.
Source: Google
February 20, 2021
Richard B
5/ 5stars
Greatness service beginning to end. Listened to what we wanted , worked with us . Nathan Miller was great . Took the time to explain everythingOur 4th Hyundai we have purchased ,great vehicles .
Source: Google
February 20, 2021
Denise D
5/ 5stars
Braden was well informed knowledgeable and very helpful. He went above and beyond Thank you for the awesome car!!!
Source: Google
February 13, 2021
John S
5/ 5stars
First time buying from the Autoplex and it was great. Both Frank and Michael in the ford store were outstanding. I wanted a Honda and that's what I got! Finance was also a good experience. I do tend to purchase a new car every 3 years and Borman Autoplex will be my place to go! Have never been more happy with the car purchasing experience.
Source: Cars
February 13, 2021
John S
5/ 5stars
First time buying from the Autoplex and it was great. Both Frank and Michael in the ford store were outstanding. I wanted a Honda and that's what I got! Finance was also a good experience. I do tend to purchase a new car every 3 years and Borman Autoplex will be my place to go! Have never been more happy with the car purchasing experience.
Source: Cars
February 13, 2021
Merry R
5/ 5stars
Just purchased a Honda Civic through AutoplexVery good experience with our sales professional Braden Tidwell great customer service and great experience. Thank you Braden
Source: Google
February 12, 2021
Bernadene B
5/ 5stars
The sales team made an awesome first impression, I knew what I wanted and at the end of the day I walked out with a smile. Thank you Bradon Tidwell!
Source: Google
February 10, 2021
Ashley Q
5/ 5stars
The professionals at Borman of Las Cruces were so amazing to me! Jeff was such a wonderful salesman willing to go out of his way to help with anything & everything. He is actually what made up my mind to buy with Borman from the beginning 1st introduction all the way to closing the deal on my new Honda civic! This car dealership is the best most welcoming car dealership in town very professional and willing to go out of their way for their customers.
Source: Google
February 7, 2021
Kate S
5/ 5stars
Source: Google
February 6, 2021
John S
5/ 5stars
Just purchased a 2021 Honda CRV from the Autoplex. Both my wife and I had a great experience and Michael and Frank were great! With the experience we had I am sure we will be back to purchase again. Its not a long drive from Alamogordo to Las Cruces to get a great deal and to be treated outstanding. Thank you Borman Autoplex and very happy with my purchase!
Source: Google
February 4, 2021
Nelly T
5/ 5stars
EXCELLENT customer service . Love my 2020 Hyundai Elantra. Looked for a sporty red car and Braden Tidwell delivert. I highly can recommend Braden at Borman Autoplex. He listens to you what you are looking for and he will find you just the perfect car, sporty but comfortable , taking in consideration my bad knees. Thanks again, Braden, for finding the perfect wheels for this Granny.
Source: Cars
February 4, 2021
Nelly T
5/ 5stars
EXCELLENT customer service . Love my 2020 Hyundai Elantra. Looked for a sporty red car and Braden Tidwell delivert. I highly can recommend Braden at Borman Autoplex. He listens to you what you are looking for and he will find you just the perfect car, sporty but comfortable , taking in consideration my bad knees. Thanks again, Braden, for finding the perfect wheels for this Granny.
Source: Cars
February 4, 2021
Gary G
5/ 5stars
Dealer was responsive to my needs and answered all questions politely and showed howto operate the features. There was no pressure from any salesman to buy any car, worked with me in a very professional manner .
Source: Google
February 3, 2021
David M
5/ 5stars
Great customer service. Went in for an oil change, fast service!!
Source: Google
January 27, 2021
Jose V
4/ 5stars
Great dealership, professional salesman. Answered all our questions. Would recommend to anyone looking for a vehicle.
Source: Google
January 27, 2021
- m
5/ 5stars
We love our New 2021 Explorer. Borman Autoplex provided excellent service and great salesman Richie Valenzuela. Mr. Valenzuela answered all our questions and made us feel comfortable with our purchase.
Source: DealerRater
January 27, 2021
Jose G
5/ 5stars
Courtois and friendly
Source: Google
January 26, 2021
Pat G
5/ 5stars
Source: Google
January 21, 2021
Tanya J
5/ 5stars
I was so nervous to come buy a car after so long but once I walked through the doors Martin Espinoza made me feel so welcomed and comfortable. He remained calm and listened to what I wanted as in safety features and he showed me the right car. Thank you again!
Source: Google
January 20, 2021
Vanessa J
5/ 5stars
My husband and I recently got a 2021 Ford Explorer and our experience Borman was awesome. Especially Mike and Jeremy who helped us out. Would definitely recommend to anyone to get a car from them. Thank you again Mike and Jeremy.
Source: Google
January 17, 2021
- L
5/ 5stars
Richie and Adrian Very helpful attentive knowledgeable. Better deal than El Paso. Trade in was good. Highly recommend . Great Incentives. Great service. We called prior to making the drive and asked for what we were looking for an SUV price n color. Upon arriving Adrain and Richie had an SUV exactly what we wanted and ended up buying it.
Source: DealerRater
January 16, 2021
Marlena R
5/ 5stars
Jereme made the whole experience so easy and smooth for buying the truck I wanted. He’s attentive to detail and pleasant to work with in making a straight business deal, no funny business. He set our expectations and delivered. Thank you Jereme!
Source: Google
January 12, 2021
Lauren J
5/ 5stars
Source: Google
January 12, 2021
micah g
5/ 5stars
I was pleasantly surprised with my experience at this dealer ship! They do not treat their customers like just another number. My salesman and now friend Jereme made the experience that much better. He had a vast knowledge about vehicles and really listened to what i was wanting in a vehicle. He listened and was able to put me in the correct vehicle almost instantly. He was kind and truly seemed like he was there to help me not just the dealership sell another car. The excellent service did not stop there the sales manager as well as finance was top notch! Again they treated me like I was a friend and not like another number. I left knowing I got a great deal and that they would be there if I have any questions. I left feeling like I had an experience with excellent customer service, which is saying a lot since I am in the business of sales and customer satisfaction myself. I would highly recommend Jereme and the wonderful staff he works with to anyone. I now look forward to my next vehicle purchase!
Source: Google
January 12, 2021
Diego M
5/ 5stars
January 2021We were hesitant to go to Borman, but glad we finally did once again.If you go, make sure you ask for:JEREMY LACKEY.Jeremy went above and beyond. While the management was about to let us walk away, Jeremey stepped up and called us after we had already left.Jeremy was very polite and professional. He showed the utmost respect and dedication to making sure we were satisfied in every which way. We had to return a couple days later and he continues to show the GREAT person that he truly is.In all the salespersons that I’ve ever dealt with, Jeremy has proven to be top notch.If you go to Borman, make sure you ask for JEREMY LACKEY as he will be who we will ask for in the future.Thank you Jeremy.
Source: Google
January 6, 2021
Whitney R
5/ 5stars
These guys are amazing. Not only were they attentive to all of my questions they also brought the car I was interested in all the way down to me for a test drive. Our guy Nathan was on top of his game and very professional. I will definitely do more business with them again.
Source: Google
January 3, 2021
- m
5/ 5stars
We had the best experience in buying our new vehicle and the best customer service we are very happy and please with all the employees there thank you very much.
Source: DealerRater
December 30, 2020
Ashley O
5/ 5stars
Very friendly staff. Appointment was super fast and employees make u feel welcome like your part of a family.they help you find a car that u love fast. Shout out to Braden Tidwell who sold the carto me. He is a fantastic car sale associat3 he knows his cars pretty well and I enjoye$ that most. I didn’t go home not knowing my car! Thank you Borman autoplex for helping me find my perfect upgrade car!
Source: Google
December 28, 2020
Luis V
5/ 5stars
Professional! Efficient! Great crew!2020 Hyundai Elantra!Very Happy with whole experience!!!Highly recommend!!!
Source: Google
December 21, 2020
Guanyu M
5/ 5stars
Nathan Miller is a very experienced, efficient, and fun salesperson at Boreman. I bought my car with his help. Very happy with the experience.
Source: Google
December 3, 2020
dalton c
5/ 5stars
First time buying a new car and Joey made it so easy! Would definitely recommend him for all your new and used car needs. Thanks man!!!
Source: Google
November 29, 2020
Show M
1/ 5stars
Borman ford is full of lying shady employees that sneak things by you and by the time you find out its too late!! DO NOT BUY YOUR CARS AT ANY BORMAN LOCATIONS!
Source: Google
November 9, 2020
Hilda m
5/ 5stars
Source: Google
November 9, 2020
Teri B
5/ 5stars
Very professional, excellent service, and Brayden Tidwell and Elias Holguin worked very hard to get me into the car i wanted with payments I could afford! Love my new Honda CRV!
Source: Google
November 9, 2020
TuTu W
5/ 5stars
UPDATE: We have again worked with Borman on a purchase of another vehicle. AGAIN we have had good service. Bruce & Braden assisted with our purchase. Martin made the financing side go smooth.We have dealt with Borman Auto for years. Bruce Weinreich has listened to us every time we have purchased a vehicle. We had the privilege of working with Braden Tidwell for that purchase. The process started online working one on one online with Braden. The finance manager Luis has been there for years as has Bruce. #satisfiedcustomer
Source: Google
November 4, 2020
Debbie B
5/ 5stars
I recieved excellent service. I talked to Nathan Miller. He was very knowledgeable and answered any questions that I had. He showed what was available. He also did not push me into any decisions. I bought a 2020 Hyundai alentra. Very nice car. I am very excited and love my new car. I would recommend Nathan Miller for all your needs.
Source: Google
November 2, 2020
Bonnie W
5/ 5stars
We went into Borman Autoplex to look at the Hyundai Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sonata Braden and the Sales Manager Pat Sullivan worked to get us a good price on the car and also a good price on our trade-in. Their Finance Manager Martin Espinoza made that end of it go very smoothly.We would highly recommend Borman Autoplex and Braden Tidwell.We have bought other vehicles at Borman Autoplex over the years and, chances are, will do it again when we need another vehicle.
Source: Google
October 31, 2020
Waller's
5/ 5stars
We just bought a 2020 Hyundai Sonata from Borman Autoplex. We dealt with Braden Tidwell. We had a very good experience buying the car. Braden was very helpful and explained all the different features of the car. He, Pat Sullivan and Martin Espinoza made the whole process easy. Would highly recommend buying from Borman Autoplex in Las Cruces, New Mexico
Source: Cars
October 31, 2020
- W
5/ 5stars
We went into Borman Autoplex to look at the Hyundai Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sonata Braden and the Sales Manager Pat Sullivan worked to get us a good price on the car and also a good price on our trade-in. Their Finance Manager Martin Espinoza made that end of it go very smoothly. We would highly recommend Borman Autoplex.
Source: DealerRater
October 31, 2020
Waller's
5/ 5stars
We just bought a 2020 Hyundai Sonata from Borman Autoplex. We dealt with Braden Tidwell. We had a very good experience buying the car. Braden was very helpful and explained all the different features of the car. He, Pat Sullivan and Martin Espinoza made the whole process easy. Would highly recommend buying from Borman Autoplex in Las Cruces, New Mexico
Source: Cars
October 30, 2020
Lol G
5/ 5stars
Tuve una experiensa muy buen con Noe en la conpra de mi carro fue super efficiente y muy agradable, se los recomiendo
Source: Google
October 30, 2020
Elizar G
3/ 5stars
Good service
Source: Google
October 30, 2020
Joshua L
5/ 5stars
I get treated with respect and honesty every time. Great dealership!
Source: Google
August 22, 2020
- R
5/ 5stars
Excellent experience, so very glad I went in. Mike Washman Frank Marquez and Steven did an excellent job. I am very satisfied with my buying experience, Thanks
Source: DealerRater
June 3, 2020
Jay
2/ 5stars
Was brought a 2015 Ford F-150 to look at and test drive during COVID-19. The truck wasn’t in bad shape but when I asked the sales person, they said it was “perfect” with no damage. I’m fine with being told there are dings and dents on the vehicle. Just be honest. But don’t tell me something is “perfect” when it’s not. There was some badly touched up dings on the right rear door and dents in the tailgate. Once again, just be honest and tell me there are dings or dents. After a couple of seconds of being around the truck I could smell burning oil and red flags started going off. I turned the truck off to look around a bit. The sales person went on about how meticulous their mechanics are. After some looking around I went to start up the truck. Heard cranking and I stopped. Was the truck on? Nope. Tried again. Cranking. Nothing. Dash says charging system needs service. The sales person proceeded to make up random things about her leaving the truck on so the battery is probably dead. She gets in the truck and mashes the gas while cranking to start it up. Told her no thanks and she left. Didn’t get a sorry. Nothing. Waste of time. We told the sales manager that we saw the truck and it wouldn’t even start for a test drive. His response? “Ok.” Once again. No sorry. Not, “Let me show you something else. I can get you a good deal on a different vehicle.” Didn’t try to earn my business and didn’t care to make it right that they tried to sell a $23k dud to me Just a good ole’ “Ok.” I’ll recommend to everyone I know to not go to Borman. Waste of time and a waste of money.
Source: Cars
June 3, 2020
Jay
2/ 5stars
Was brought a 2015 Ford F-150 to look at and test drive during COVID-19. The truck wasn’t in bad shape but when I asked the sales person, they said it was “perfect” with no damage. I’m fine with being told there are dings and dents on the vehicle. Just be honest. But don’t tell me something is “perfect” when it’s not. There was some badly touched up dings on the right rear door and dents in the tailgate. Once again, just be honest and tell me there are dings or dents. After a couple of seconds of being around the truck I could smell burning oil and red flags started going off. I turned the truck off to look around a bit. The sales person went on about how meticulous their mechanics are. After some looking around I went to start up the truck. Heard cranking and I stopped. Was the truck on? Nope. Tried again. Cranking. Nothing. Dash says charging system needs service. The sales person proceeded to make up random things about her leaving the truck on so the battery is probably dead. She gets in the truck and mashes the gas while cranking to start it up. Told her no thanks and she left. Didn’t get a sorry. Nothing. Waste of time. We told the sales manager that we saw the truck and it wouldn’t even start for a test drive. His response? “Ok.” Once again. No sorry. Not, “Let me show you something else. I can get you a good deal on a different vehicle.” Didn’t try to earn my business and didn’t care to make it right that they tried to sell a $23k dud to me Just a good ole’ “Ok.” I’ll recommend to everyone I know to not go to Borman. Waste of time and a waste of money.
Source: Cars
May 14, 2020
- j
1/ 5stars
I called Borman Auto Plex on 05/05/2020 asking about pricing on a 4x4 Ford 150 Crew Cab. After being connected to the finance dept I was assured they would call me back within the hour on some prices. Needless to say they never bothered to call me back but that's ok. I ended up buying a better truck at Bravo Chevrolet on that same day. Bravo Chevrolet knows how to treat their customers.
Source: DealerRater
February 25, 2020
- L
5/ 5stars
My salesman was Chris Wood. Chris was courteous to my wife and I without pressure as he presented the vehicle options available to us. He physically showed us three vehicles and their options before we test drove each vehicle. Subsequently, he reviewed pricing and financing information. After the sale I had about half a dozen questions and calls to Chris which he handed in a timely fashion. I am confident he will be there if I have additional questions. He is a credit to the Borman Dealership. Larry and Rita Rohner
Source: DealerRater
February 22, 2020
- i
5/ 5stars
We have been looking at the Hyundai Palisade, but could not find what we wanted in El Paso, Texas. We called Borman Autoplex, in Las Cruces, NM, and spoke with Nathan Miller, Sales Professional to see if they had any Palisades in stock. Ten minutes later he sent us pictures of what they had along with specs. Nathan was extremely responsive via phone and text that we headed to the dealership. Nathan was ready with the vehicle of our choice, took the time to show us the features, answered any questions we had with no pressure. We bought the vehicle within 4 hours of making our first contact with Nathan! Thank you Nathan and Borman Autoplex for being so attentive and responsive to our needs! Will definitely go back when we get ready to buy a second car!
Source: DealerRater
January 23, 2017
Michael L
3/ 5stars
Service is good oil change
Source: Foursquare
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
May 1, 2015
Jacob P
5/ 5stars
Source: Facebook
January 28, 2015
Robert R
1/ 5stars
My transmission had a problem in my 2002 Honda Accord as we were passing through Las Cruces, NM. I was pleased to see there was a full service Honda Dealer within a mile. They looked at my transmission, supposedly, and within way too short of a time made a diagnosis that would have required dismantling the transmission. Then they told us that they wanted OVER FIVE THOUSAND DOLLARS TO FIX IT, and said that my transmission had be replaced. Not having $5K on me, we drove to a used car dealer, completely separate from Borman, and asked if their mechanic could look at it. Within one hour it was fixed for a total of $120. DO NOT DO BUSINESS WITH THE HONDA DEALER AT BORMAN. THEY VERY DEFINITELY TRIED TO RIP US OFF. THEY KNEW WE WERE DRIVING HOME TWO THOUSAND MILES AND TRIED TO TAKE ADVANTAGE OF OUR SITUATION.
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 3, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds