Testimonials

(4.4 of 5) - 148 Reviews
February 15, 2020
Apple
1/ 5stars
I give absolutely no stars Horrible very much unpleasant experience at the used cars side Very rude on knowledgeable childish car salesman who give people the run around I’m 73 years old me and my wife don’t have time to play games I do not recommend this place I had way better luck at Sisbarro very friendly patient knowledgeable sales agents highly recommend
Source: Google
February 15, 2020
Tessa S
5/ 5stars
Our family has dreaded the day that we would have to get a car again but we found a great choice with Borman Autoplex and Chris Wood. Chris took his time to make us feel comfortable, and find a car that fit the needs our family. We highly recommend seeing Chris the next time you need a new vehicle.
Source: Google
Responded on February 17, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 14, 2020
Renee S
5/ 5stars
Great customer service Chris Woods made the process of getting a new car super easy, if you are looking for a new vehicle he’s the one to go to.
Source: Google
Responded on February 17, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 10, 2020
Jesus A
4/ 5stars
Source: Google
February 6, 2020
Rita D
5/ 5stars
Chris Wood at Borman auto plex just sold us our new Honda. He is the salesman to see for your next car buy
Source: Google
Responded on February 10, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 3, 2020
James C
5/ 5stars
Chris Wood was extremely helpful and knowledgeable. It was very pleasurable to interface with him.
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
February 3, 2020
- S
1/ 5stars
We bought a brand new vehicle here. Unfortunately, our experience was not pleasant. When trying to sell an extended warranty, the finance manager lied and said no company will pay for the computer system on an extended warranty. We said Geico does and he said, "No they don't. I have Geico too and their extended warranty doesn't cover it. You'll never have another chance to buy this coverage if you don't accept it now." Well, I called Geico and they DO cover the computer system on the extended warranty. We cancelled this coverage with the dealership within 12 hours. That was 4 months ago and they still have our $2200. A finance manager who lies and then keeps the money even though we canceled within 12 hours on a Saturday morning. I recommend you save yourself the drama of this dealership and find a reputable dealership in El Paso or even Tucson Arizona. This mistake of buying from this dealership cost me $2200 and lots of frustration. I hope we can save someone else this trouble.
Source: DealerRater
January 31, 2020
Rene P
5/ 5stars
I want thank Braden Tidwell for welcoming us to Borman Autoplex and taking his time in show casing the vehicles that we had asked. We bought a Honda CR-V and we are very pleased !!! Highly recommend Braden Tidwell!!
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 30, 2020
Trinidad M
5/ 5stars
Thank you Shane for making my experience at the Borman auto Plex pleasant wonderful and friendly making the process of buying my new truck very easy stress-free thank you so much
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 30, 2020
F
5/ 5stars
I want to thank Elias Holguin Bruce Weinrich and Martin Espinoza for their patience, their hospitality and the most amazing Customer Service we have ever received when purchasing a vehicle When you don’t have good credit it’s very difficult and painful So when we needed a vehicle ( not wanting to buy a used vehicle) we filled out the online credit application that Borman Auto had on its website Living in reality I didn’t think we would qualify ( bankruptcy and previous foreclosure) Filled it out anyway and to my surprise I received a call from a wonderful sales agent named Elias. His first impression was wonderful. We spoke for about 20 minutes I explained our situation and he made me feel like confident He gave me his cell phone number if I had any questions or concerns before going to the lot My husband and I went to the lot hoping to find a fairly good deal (due to our credit) not thinking that we would be able to purchase a higher end vehicle ( thought we would only qualify for low end ) Well with their hard work and dedication to good customer service we were able to purchase in November 2019 a beautiful 2020 HyundaiThank you to these wonderful hard working men. They work hard and long hours to help put people with low credit into a vehicle So I know a lot of people have opinions of their experience and expectations( with Borman) but let’s be real when you have low credit or really bad credit it’s not their fault they do everything in their power to help you which they did Thank you guys! We love our new car and we owe it all to you.
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 29, 2020
Alora D
5/ 5stars
Every experience I’ve had with my salesman Joey Nevarez, Adrian Diaz, or the service team down at Honda have always been wonderful! Thanks for always taking care of my vehicles!
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 29, 2020
Johnny C
5/ 5stars
Thank you Joey Nevarez and Adrian down at Borman Ford for my 2020 Elantra. You men are genuine and thorough. You covered every need and have made buying a car easy and stress free. Thanks again!
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 27, 2020
Osvaldo a
5/ 5stars
We purchased our 2019 CR-V from Braden Tidwell, Saturday 1/25/20. I am not fond of purchasing cars, Braden made the experience enjoyable. We were looking at different models and Braden was extremely patient with all our questions. I'm glad we made the trip from El Paso to Las Cruces for the purchase it was well worth it. We certainly recommend Borman Auto Plex, go see Braden he's very professional he went above and beyond our expectations.
Source: Google
Responded on February 4, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 26, 2020
Jeff M
5/ 5stars
Braden is a top notch gentleman with honesty and integrity. I highly recommend him for your next vehicle purchase.
Source: Google
Responded on January 27, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 25, 2020
- M
4/ 5stars
We got a really nice car, and a great deal all around so that we could have the car at a price we can afford. I really liked how it was important for them that they we were completely happy with the purchase.
Source: DealerRater
January 25, 2020
Melirocks
1/ 5stars
They are deceptive. After 3 hours of waiting for the contract, it was then that they wrote the contract with an extended warranty and some subscription service included. It was never mentioned before hand. I would never recommend using them for purchasing or servicing a car.
Source: Cars
January 25, 2020
Erick S
5/ 5stars
Great people
Source: Google
Responded on January 27, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 22, 2020
Ro D
5/ 5stars
Awesome customer service!! Braden Tidwell was kind, patient and courteous!! He helped me make a difficult decision in a difficult situation!!
Source: Google
Responded on January 27, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 22, 2020
milescoo
5/ 5stars
My girlfriend just bought a 2020 Honda Civic Hatchback. Braden helped her out and was very thorough. He helped her from hello to getting in the car that same day and driving it home. I am now in the market for an upgrade and for sure will be going to Braden to aid me with my next car. Hands down one of the best car experiences she has had. These people know how to treat you right. Thank you Borman and specifically Braden for all your help.
Source: Google
Responded on January 27, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 18, 2020
esperanzaf
5/ 5stars
Lisa in the service department is AMAZING I had an issue due to my own misunderstanding and she went above and beyond to get it sorted out for me. I’ll definitely be back because of her service and understanding.
Source: Google
Responded on January 20, 2020
Thanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. Sincerely,Paul Garay Borman Honda, Hyundai Service Manager 575-528-1744
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 16, 2020
William H
5/ 5stars
Our Salesman (Duane Perrault) was knowledgeable and very proficient in his job. We enjoyed his assistance and expertise by finding the vehicle we were looking for.. Thanks again tp Duane and Borman Autoplex.Bill and Phyllis Horn in Alamogordo.
Source: Google
Responded on January 20, 2020
Thanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. Sincerely,Paul Garay Borman Honda, Hyundai Service Manager 575-528-1744
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 15, 2020
David M
5/ 5stars
Borman is by far the best dealership to go buy a new or used car with a great staff and a great place to get you vehicle serviced make sure to ask for roger Jason or Alex
Source: Google
Responded on January 20, 2020
Thanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. Sincerely,Paul Garay Borman Honda, Hyundai Service Manager 575-528-1744
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 11, 2020
Elsie S
5/ 5stars
Purchasing my Honda was very stressful but I was blessed to have a team that made what seem to be impossible for me, a possibility and a dream come true. Shout out to Bruce, the sales manager, Brayden, the sales associate, and the finance manager, Martin at Borman Honda! You guys did everything possible to get the vehicle I wanted and thanks to you guys, I was able to get it!
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 10, 2020
lee 0
1/ 5stars
Source: Google
January 9, 2020
Victor A
5/ 5stars
Duane made my vehicle purchase great and smooth! Was in and out of there in 2 hours.. got exactly what i wanted and more... this made up for my last experience at borman..
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 7, 2020
Autumn R
5/ 5stars
I went to get my first vehicle and the Best salesman SHANE is amazing he got me into my dream truck My husband and I are so happy that I went to Borman and talked to Shane. He talked to me about everything, everystep and making sure I was okay with it and everything was correct. Also thank you Luis in finance helping me understand everything that was going on in the financial department. Also one of the main managers Mike, for getting us a great deal for my truck. So thank you Borman and especially thank you to Shane, Mike, and Luis.
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 5, 2020
Joe V
2/ 5stars
Source: Google
January 3, 2020
Sharon L
5/ 5stars
Shane Wilson was very helpful and made our experience easy
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
January 2, 2020
bigalinwesttexas
5/ 5stars
Duane, Patrick, and Roberto made my new Hyundai buying and financing process smooth and quick. Answered all my questions as I had not financed anything in many years. We got in done at a great rate. All low pressure.
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 30, 2019
Sarah G
5/ 5stars
Great experience at Borman. I got the truck I wanted, got the trade in value for my old ride, and I was treated wonderfully and attentively by manager Mike, and sales associates Austin and Drew. I love my Ford F-150. Thank you Borman Ford from Dr. Sarah Chavez-Gibson.
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 29, 2019
- F
1/ 5stars
I would give a 0 if possible. I had been talking to the internet manager for a long time looking for s specific car and deal. At Christmas, he contacted me saying it was there and that I should come in. I did and he spent a lot of time trying to up sell me. I wasted over 3.5 hours there. Then, without speaking of price, (partly my fault), he directed me to "the" car for a test drive and when all was said and done, I wanted it until he came in with a price from the sales manger that was over 4 thousand dollars more that the deal I was looking for. He lied just to get me in there as they did not have "that"car. They were willing to make a deal on the one he wanted me to buy, about $3300 dollars more than what I had told him I wanted to spend. They were amazed when I got up and walked out. i will never go back and I will tell anyone who will listen what crocks they are. It is too bad as the previous time I had shopped there, I liked the salesman and bought the car. He took care of me. There was a little problem then but nothing I could not overlook. This time, however, it was a blatant switch and bate. Liars, cheats, and thieves!
Source: DealerRater
December 24, 2019
John P
5/ 5stars
Boreman entire staff provided excellent service, I’m a long time Boreman customer, my experience with Boreman is 100% satisfied from start to finish. Thank You Boreman!
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 23, 2019
Alejandro O
5/ 5stars
It was a great experience buying from borman autoplace my sales man shane Wilson was great. This is the second time I buy a vehicle here Fast ,easy and convenience Definitely recommend my sales rep and borman
Source: Google
Responded on January 14, 2020
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 20, 2019
Isaiah N
5/ 5stars
After buying two different cars from Borman Honda Autoplex, I knew that when my interest for a third car I would be going back. I contacted Ray Horvath salesman about my interest in purchasing a third Honda. I didn't have a friend available to take me to the dealership and he personally came to my home and picked me up. I test drove the vehicle back to Borman, a drive of about 11miles. Ray one again made my experience very pleasant. Ray made my time at the dealership well spent. I was quick onto negotiations and quick into the finance office. Ray knew what I wanted and made it possible to get the color and all the specification I was looking for on my Honda Accord LX 2020. After about 4hrs at the dealership it was lunch time and I made sure I returned to thank him for his honesty and guidance during my purchase. I bought him his favorite meal, WHATABURGER!! Double meat, double cheese and you can't forget the Bacon. Fries and a large unsweet Tea. Thanks again and again and again RAY.
Source: Google
December 13, 2019
Julian S
1/ 5stars
In the past fifteen years my wife and I have purchased all our cars at Bormans. From trucks to cars and SUV’s. All went okay, in the purchase side. My wife takes what she calls “my car” to be services at the dealership. Her dime so I am okay. This last time we took our CRV for an oil change. They told her she needed to have plugs replaced, antifreeze drained, transmission drained and changed for a whopping $800.00 and over. When I tested the transition fluid, it was at the excellent level. The plugs were very clean.. the anti freeze had just been changed. So I called and asked if these services were suggested due to mileage and age of the car. They said no, they tested or examined the CRV and they were needed. Folks, please beware! My wife is a sweetheart, and they attempted to take advantage of her. She paid for the oil change, and nothing else. They made it sound like if this serves were not done now, the car may start acting up. That was false! I will look for a new place to do business even if I have to drive else where! Can you imagine paying $800.00 for services not needed!!!???
Source: Google
Responded on December 13, 2019
Mr. Serrano, I am Paul Garay, the service manager at Borman Honda. We apologize for the misunderstanding; however the vehicle that we serviced on 11/22/19, repair order number 923630, is not your 2018 Honda CR-V. The vehicle we serviced was your 2014 Honda Civic with 154,563 miles. Our records indicate the the last time the transmission fluid was changed was on repair order 789120, on 3/31/16 at 76,298 miles. Transmission fluid on this CV-T Transmission should be changed every 60,000 miles. Spark plugs are recommended every 100,000 miles and anti-freeze at 120,000 miles. I do show that your 2018 CR-V with only 8,733 miles was in on 11/11/19, repair order 922427. There were no recommendations for your 2018 CR-V since this newer vehicle has low mileage. I hope that this information is useful. Please feel free to contact me directly at 575-528-1744 for further clarification. We truly value your business and hope that you will give us another chance to care for you vehicle. We would love to resolve this. You may also reach me at Paul.Garay@BormanMotors.com
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 13, 2019
Nancy W
5/ 5stars
We came down from Roswell to buy a Hyundai Kona. Duane Perrault and Pat Sullivan took good care of us. What great guys! No pressure, and happy to see us happy. We would deal with these guys again in a heartbeat. We LOVE our new Kona and got an average of 44.5 MPG on the way home to Roswell from Las Cruces. Even better mileage than we used to get with the Ford CMax hybrid we traded in!
Source: Google
Responded on December 17, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 12, 2019
Bob D
1/ 5stars
Source: Google
December 4, 2019
Michele S
5/ 5stars
Borman autoplex has a better selection and price for a vehicle. Their staff were super friendly and eager to help I am really happy that I went here. In Alamogordo we only have so many selections and Bohrman’s prices were much cheaper. Thank you Duane Perrault for all your help
Source: Google
Responded on December 9, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
December 4, 2019
Paul G
5/ 5stars
Had a great experience at Borman with the purchase of a F350.
Source: Google
Responded on December 9, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 30, 2019
William P
5/ 5stars
We would like to thank Drew Mendoza for all his help and professionalism when buying our 2019 F250 on Friday the 29th. Would also like to thank Luis Renteria for all his help. Good job Borman Autoplex.
Source: Google
Responded on December 9, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Mike WashamBorman Ford, Lincoln & Mazda Service Manager 575-525-4638
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 29, 2019
Anne W
5/ 5stars
Chris Wood is awesome and just sold me a 2020 Civic! If you’re in the market for a new vehicle go see him he is your guy.
Source: Google
Responded on December 9, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager 575-528-1739
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 23, 2019
Carla S
5/ 5stars
Today we bought a new Honda pilot with Christopher Wood. He is a great sales person and works with the customer to get you the deal you want. He is very polite and positive person to work with. I recommend that you ask for Christopher Wood .
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 23, 2019
Katherine G
5/ 5stars
Excellent service!! The sales team treated us great! We went in for an oil change and left in a vehicle.
Source: Google
Responded on November 25, 2019
Thanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. Sincerely,The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 22, 2019
Jahred H
5/ 5stars
I want to say that Borman did a great job. No only was my sales rep. knowledgeable he found my perfect match that I myself didnt know i was looking for. I also want to add that they do everything possible to get you in your dream car. They really do care and take the extra mile. (no pun intend) Hahaha
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 22, 2019
Samantha H
5/ 5stars
I got my first car today with Ray Horvath at Borman Autoplex. He was very professional, and I am pleased with my purchase! If you’re looking to buy a car without someone trying to force you into buying one I would come see Ray. He listens to you, and puts you in exactly what your looking for. Thanks Ray you’re the best!!
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 19, 2019
Jenny K
5/ 5stars
Excellent customer service.
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 15, 2019
M. B
5/ 5stars
I went to look for a car and a salesperson named Ray helped me first....... he was awesome in every particular way. Answered all my questions about what I was looking for... the following day came in to find if I could finance a car and Ray was busy with other customers so I got David. I could say that David was also nice in helping me out in figuring out about me financing the car. Both gentlemen were awesome that I got my car of my dreams..... I cant believe that I am driving this type of car. Thanks a lot!!!!!!
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 15, 2019
Communications O
5/ 5stars
I just want to give a great shout out to Ray Horvath. That is a wonderful salesman. Borman Autoplex succeeds because there are people like Mr. Horvath. He scores an "A" in everything a customer would expect a good salesperson to be. In fact, he scores an A+ in Cultural Intelligence, which is what every good business associate must have at least a small grasp of. Thanks Ray for being a Borman star.
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 14, 2019
James S
5/ 5stars
Source: Google
November 13, 2019
Notie P
4/ 5stars
Great service
Source: Google
Responded on November 25, 2019
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let us know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers. Sincerely, The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 9, 2019
Joe K
4/ 5stars
Parts people are outstanding
Source: Google
Responded on November 25, 2019
Thanks for your great review! We are happy you had a positive experience from our service department. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our service customers. Sincerely,The Borman Team
Borman Auto Plex Management Pat Sullivan, Internet Manager
November 6, 2019
Mia R
5/ 5stars
Took my moms Honda Civic for service and was greeted by service advisor Joel Galvan and was very professional and fully explain the service was going to be done on the vehicle and had very little wait time, prices was very fair and would definitely recommend to my friends and family, job well done ,my mom is very satisfied , thanks
Source: Google
November 2, 2019
Brad
5/ 5stars
Source: Google
November 1, 2019
Maria T
5/ 5stars
Source: Google
October 27, 2019
Patty L
5/ 5stars
Chris Wood just sold my Hyundai Santa Fe! Awesome young man to work with. Go see him soon you will not be disappointed!
Source: Google
October 25, 2019
Ronald M
5/ 5stars
Joey Nevarez, Luis Renteria and Mike W. are an awesome sales combination. They helped us get the deal that we wanted. They are very knowledgeable, answered our questions and financing was not a problem. Thank you!
Source: Google
October 25, 2019
Joaquin M
5/ 5stars
Joe Hogeman works wonders for me again.
Source: Google
October 25, 2019
Travis t
5/ 5stars
Friendly staff. Need a new or used car? Just stop by to Borman autoplex and ask for me. I will be starting soon and will be happy to help you
Source: Google
October 24, 2019
Gary A
5/ 5stars
Source: Google
October 22, 2019
Analysia M
5/ 5stars
Great service! Samantha was an excellent attentive sales rep!!
Source: Google
October 21, 2019
Cherie W
5/ 5stars
ONLINE! ONLINE! ONLINE! I was so impressed by the service I just received I actually wanted to write a review. I have written very few in my time as a consumer. But tonight, I was impressed and wanted to tell others. I have had a mixed bag of car buying experiences. Borman among them, but today was so different! I browsed the website and found the unit I wanted. I chatted online to find out if it was still available and it was. in less than a half an hour, I get a call from the sales manager Garrett at the Used Car side. Not a salesman, the SALES MANAGER! We discussed price, target payment, down payment and he had what he felt were confident numbers when we got off the phone. Also, I asked specifically about the middle seats and he went out and took pics and text them to me! Lets talk TIME. I have NEVER spent less than 4 hours buying a car. So, I promised Garrett I would be there but not until after dinner. Taking kids to buy a car is hard enough without them being bored and hungry for hours. I kept my word and went straight there after dinner. A sales associate Freddy was waiting for me...not to pounce, but as instructed by his manager. Freddy was great! he was very knowledgeable and had all the paperwork together. The car I wanted was pulled up to the doors and we exchanged keys immediately as I was trading mine in. He drove mine and the family and I took a nice drive in what would very soon be our new family van. I was driving home in an hour and a half!!! From the time I got there folks, I had to check my phone because that 1 1/2 hours included my test drive and theirs, initial paperwork, washing and finance! Garrett said this was a new thing they were doing with the online sales to try and streamline the buying experience and make things smoother for the customers and I told him well done! It was the most pleasant experience I've ever had! There was no back and forth and the numbers I signed were the ones Garrett gave me before I even got there! Also, never happened before! there is always some 'reason' the numbers go up. Not today and not at Borman. And honestly, we would have been done 20 minutes sooner if I hadn't kept asking questions at Finance. But he was patient and willing to answer them all and make sure I understood everything . I would love to give him a shout out too but I can't for the life of me remember his name and I feel terrible for that because he was amazing!
Source: Google
October 20, 2019
Angela T
3/ 5stars
Nicki was a wonderful saleswoman! She let the truck sell itself. We purchased a 2019 Ford F150 because we liked it. The only thing still pushy about Borman is their finance managers. We went ahead and bought the extended warranty because the truck is so computerized, just to find out it has a good warranty with the purchase. But its all good. Thank you Nicki!
Source: Google
October 17, 2019
Muriel J
5/ 5stars
We have been buying vehicles from Borman Autoplex for years now. I recently just purchased a Toyota RAV4 and couldn’t be happier! The staff always makes purchasing a vehicle fast and easy. They always do their best to accommodate to your needs and wants. I would highly recommend stopping by Borman Autoplex if you’re in the market for a new vehicle! And shoutout to Nikki and Adrian who were very helpful and attentive during this entire process. Her and Adrian were even kind enough to follow up with me personally to assure that I was still happy with the vehicle and that my expectations had been met. Thank you guys! It’s always a pleasure doing business here.
Source: Google
October 17, 2019
JamesNAnnette P
3/ 5stars
Source: Google
October 15, 2019
- A
5/ 5stars
I recently purchased a new Honda Civic from Borman Honda; the experience was fast, efficient and most importantly "no-pressure" from the Sales team. Nathan Miller and Pat Sullivan listened to what I wanted and needed in a vehicle and found the perfect one for me. I truly appreciate their expertise and making the entire experience a pleasant one. I would highly recommend this dealership! Thank you Nathan!!
Source: DealerRater
October 14, 2019
Cindy G
5/ 5stars
Purchased a 2020 Elantra with Chris Wood. Highly recommend Chris, he's very professional and good work ethics. Thank you Chris. Keep up the good work.
Source: Google
October 13, 2019
dora c
4/ 5stars
Source: Google
October 12, 2019
belia p
5/ 5stars
Amazing service today! Go see Chris woods he was experienced and knowledgeable.
Source: Google
October 12, 2019
Tri D
5/ 5stars
Duane Perrault was amazing! He took his time to answer all my questions, was very patient and was helpful in the two days it took me to decide. He helped make the closing quick and painless. I would recommend him to everyone looking for a new car! When the purchase was complete he still made sure I was taken care of and helped me sync the phone to the car and answered my last minute questions!
Source: Google
October 11, 2019
Ronald M
5/ 5stars
Joey Nevarez, Luis Renteria and Mike W. are an awesome sales combination. They helped us get the deal that we wanted. They are very knowledgeable, answered our questions and financing was a breeze. So if you are looking for a vehicle this is your go to dream team. Thanks guys!!!
Source: Google
October 8, 2019
Patti W
5/ 5stars
Chris Wood just sold me my new Accord,He was Great!!
Source: Google
October 5, 2019
Hugo D
5/ 5stars
Had a great experience with Chris Woods. Got a good deal, and quality service!
Source: Google
October 3, 2019
Mickey C
5/ 5stars
Super nice staff. Freddy in used car dept. is your go to guy. They worked with me all the way. Sold me an awsome car with poor credit and got me going the dame day. I highly recomend them.
Source: Google
October 3, 2019
Andrea M
5/ 5stars
Today was my first time ever buying a car. Had the most outstanding service! Drew found the perfect car for me so quickly! I got to drive away with a brand new Honda Civic. I couldn’t have it any better. Everybody in there was so welcoming, would highly recommend.
Source: Google
October 3, 2019
Ruth R
5/ 5stars
Purchased my new vehicle here. Salesperson was wonderful & knowledgeable of the vehicle I was purchasing. During the test drive he was explaining the safety features the vehicle came with & also showing how to operate them. I would strongly recommend coming here if interested in purchasing a vehicle. Ask for Nathan he was the salesperson that took care of all the paperwork to finish the process quick.
Source: Google
October 1, 2019
George S
5/ 5stars
Borman Autoplex made buying a car such a breeze. Chris Wood and Freddie Maestas were 100% excellent!
Source: Google
September 29, 2019
Kegan R
5/ 5stars
Source: Google
September 28, 2019
Alfredo D
5/ 5stars
I recently purchased a vehicle at Borman Hyundai. We had the best experience. It was quick and everyone was so professional. They listened to exactly what we wanted and delivered. The best car dealership and they will always have my business and will refer friends and family to them as well.
Source: Google
September 27, 2019
Paul T
1/ 5stars
I live in El Paso. Prior to driving to the dealership I spoke to Sales Manager Adrian. We had some numbers in the works. When I got there he pushed a much smaller truck than what we talked about. Bottom line he lied was $125 over what we talked about. I drove over 100 miles to listen to his BS! Buyer be ware.
Source: Google
September 27, 2019
zoey r
5/ 5stars
The staff at the Ford building were super helpful and got me in the car i wanted even though i bought a Honda. Salesman weren’t pushy at all and were extremely upfront and honest. I won’t buy a car anywhere else.
Source: Google
September 27, 2019
Gary W
1/ 5stars
Source: Google
September 27, 2019
Edward M
4/ 5stars
Source: Google
September 27, 2019
- J
5/ 5stars
Mr. Ruben Arvizu was super helpful and helped us fund what we wanted and worked with us to get price that was reasonable. Also want to throw shout out to Mr. Freddie Maestas who made life very easy signing and bringing deal together. Thank you gentlemen you were great!!
Source: DealerRater
September 25, 2019
Laryssa B
5/ 5stars
I recently purchased a vehicle at Borman Honda. We had the best experience. It was quick and everyone was so professional. They listened to exactly what we wanted and delivered. We had been to several dealerships in the past and never had this great of an experience. The best car dealership and they will always have my business!
Source: Google
September 23, 2019
Javier L
5/ 5stars
We had an excellent experience with our salesman Rich! I definitely recommend him for your car buying needs. He took care of us every step of the way! He’s an awesome and friendly guy!
Source: Google
September 21, 2019
Blanca H
5/ 5stars
Good service and fast
Source: Google
September 18, 2019
Bruce B
5/ 5stars
On Sept 16th I called Borman Ford to find out more about there Ford Ranger incentive program. I spoke with Adrian the Sales Manager and he was great. He explained the whole process, then connected me with Victor to process my information. When I arrived at Borman Ford I was met by Victor and we stared the deal. Well Adrian was 100% honest with me and he did everything he said he would and I purchased a new STX Ford Ranger. Victor is very knowledgeable and explained all the new gadgets on the Ranger. I have never felt this comfortable before at a dealership, nor have I ever seen so much honesty from a car salesman. Would I go back to Borman Ford you bet! On Sept 17th I went back and I received another great deal from Adrian and this time Joey was the salesman and he also is very knowledgeable and explain all the additional gadgets that are on my wives new XLT Ranger. These three guys are the best, I finally found sales personnel that keep there word, and are true professionals.
Source: Google
September 18, 2019
avilu998 .
5/ 5stars
Drew was very helpful with getting us the deal we wanted.
Source: Google
September 17, 2019
Jesus M
5/ 5stars
Just purchased my 2020 Hyundai Elantra with Chris Wood. I highly recommend visiting Chris Wood if you’re in the market to purchase a vehicle. Not only did he provide solid Customer Service, he is well knowledgeable on the different makes and models he has. Last, he was very professional and delivered on all he communicated to me.Thank You Chris Wood!Chuy.
Source: Google
September 16, 2019
Mario D
1/ 5stars
They ran my wife's credit without authorization. Make sure they don't do that to you.
Source: Google
September 14, 2019
Alex U
5/ 5stars
Source: Google
September 13, 2019
Eileen O
5/ 5stars
Over all it was a great experience. I told the gentleman exactly what I wanted and they delivered way past my expectations!!! Definitely the place to go to purchase a vehicle !!
Source: Google
September 13, 2019
Oralia L
5/ 5stars
Source: Google
September 12, 2019
Denise B
5/ 5stars
My new Ford 150. Borman Motor Company sells cars at dealership cost because customer satisfaction is the primary motivation for all the staff. The atmosphere is light and happy. It is a joy just to sit and wait through the process. Beverages are provided and kid friendly area available.
Source: Google
September 10, 2019
Tim
5/ 5stars
Went in to get a key FOB programmed. Richard Portillo provided excellent customer service. Made the process very easy. I will definitely come back for service again.
Source: Cars
September 8, 2019
Diane S
3/ 5stars
Still waiting for my car
Source: Google
September 7, 2019
Becky M
5/ 5stars
I can’t believe how awesome this buying was!! Thanks to BORMAN and especially to Ray Horvath for making our purchase amazing!!
Source: Google
September 7, 2019
Angela C
5/ 5stars
Source: Google
September 4, 2019
Charise E
4/ 5stars
Source: Google
September 4, 2019
Delfina C
5/ 5stars
On Saturday my husband and I went to Borman Honda and we were assisted by Ray Horvath. Best sells-man we have worked with, our purchase was fast and easy, made us feel at home and answered all of our questions. We recommend Ray for your next car purchase.
Source: Google
September 4, 2019
victor r
1/ 5stars
Don't buy a vehicle here. I bought a vehicle here and was sold a vehicle insurance policy that was a 3rd party vendor and not through ford. The transmission on my 2016 Focus went out at 86000 miles. I thought I was set.I have insurance. It's been 1 month and no vehicle because their gold care insurance covers their parts, and not ford dealership parts. My car has been 1 month at a ford dealership. I've gotten we can fix it today we have the parts, but your I insurance doesn't cover them. You have to wait to be sent the part. The first transmission was defective and here I wait for another. I should have known something was wrong when they built you into a good survey or the sales guy won't get a commission. This has been an absolute nightmare!!!
Source: Google
September 2, 2019
Ernest L
5/ 5stars
Had a good experience at Borman. Victor was very kind and helpful and so was Roberto. I highly recommend you talk to Victor next time you shop for a truck. Thanks again Roberto and Victor.
Source: Google
September 2, 2019
LuElla m
5/ 5stars
Quick service, nice staff.
Source: Google
August 24, 2019
Vanessa G
5/ 5stars
Drew Mendoza was a great sales men! He is very attentive and polite always made sure we were ok while waiting for the next process. We would like to thank Drew Mendoza for all his hard work and for getting us the vehicle we needed at a great price.
Source: Google
August 24, 2019
Chris
4/ 5stars
I've had great experiences here in the past. High pressure sales tactics used now are really disturbing. When you pull into the lot 4 salesmen bum rush you. My opinion less pressure more sales. It's like being mugged just going to look at a what they have. Today we pulled in to look and they had the parking lot blocked so you can't drive through to look but have to get out and be swarmed by salesmen. Other than that a great place with great deals.
Source: Google
August 19, 2019
Gilbert P
5/ 5stars
I want to thank the sales team at Borman Ford they did an excellent job of getting my family into a newer model than expected. Thank you David Barela for your dedication to customer service and ensuring that the job was done right.
Source: Google
August 17, 2019
Marco F
1/ 5stars
Late review. The only reason I'm posting this is because the car is having issues that I keep finding out a year later and $3000 in repairs. I bought a used vehicle that was buttoned up for sale. They said they inspected the vehicle and was flawless. A few months down the road I'm having electrical issues like no other. Borman doesn't work on this vehicle. They told me they could do the servicing. They actually outsource the work to another company, so I have to go to El Paso. The dealership I took it to said some shady stuff was done to the wiring. So it's costing me money to fix and transport the vehicle. Thanks Borman (not really).
Source: Google
August 16, 2019
- i
1/ 5stars
We are considering a few suvs, so went to Borman to try a few. At second blush the salesman seemed ok (after being too talkative at the outset). But then after we established which vehicle we liked the best, we began talking about trade-in value. He brought out NADA information, noting that Kelly blue book was not reliable, and noted all the minuses for our vehicle. He went to the sales manager a few times for instruction? Then he kept pushing and pushing. We said we had to leave, as being pushed is not a good sales technique for us and we assume others. When we got home, we looked up the NADA information on our own and saw that the Borman sales team had neglected all the positives for our vehicle (low mileage, some major trim upgrades, etc.) which would have resulted in a significantly higher trade-in value. So they purposely misrepresented the trade in value. In retrospect it was a negative experience with dishonest car salesmen, typical car salesman behavior?
Source: DealerRater
August 2, 2019
Alta C
5/ 5stars
Noah Hollingshead was my Sales Representative. I purchased a 2019 Honda CRV EX on 2 July 2019 from Noah. My name is Alta Carol Oxford I'm leaving a rave review for Noah. He helped me in deciding, the financing and was very professional and helpful. He is an asset to Borman Honda
Source: Cars
July 21, 2019
- R
5/ 5stars
Salesman Chris Wood provided excellent service and was very professional and up front during our car buying process. Go see him whenever you’re ready to buy a new Honda.
Source: DealerRater
June 24, 2019
- E
5/ 5stars
Mr. Valencia is an excellent person and Borman Represenrative. When I need another vehicle, I will go to BORMAN and ask for Jeffrey Valencia. Got the vehicle I wanted and am happy. .
Source: DealerRater
June 10, 2019
- m
5/ 5stars
I typically despise purchasing a new car, but this dealership has really changed that perspective. I liked that our sales consultant really listened to our needs and wants and did not push us in any way. I am very pleased with the sales service we received. They also took time and care in helping to explain features of the car! I would highly recommend this dealership to friends and family.
Source: DealerRater
June 8, 2019
- p
5/ 5stars
Excellent sales person. Tomas Carrillo walk the line showing different type of vehicles and explaining different features Test drive 2019 Honda Accord 2T, car performed excellent. Tomas and Mr. Martin in finance got the best rate for me and get it done.
Source: DealerRater
June 8, 2019
Jon K
5/ 5stars
My wife and I recently purchased a 2019 Lincoln MKZ from Borman Ford in Las Cruces, NM. The salesman was Frank Marquez and he did an outstanding job demonstrating the many features on this car that had them all. With so many features, it would be understandable if Frank might need to consult the manual for some of them, but he was completely familiar with them all and answered all questions accurately and without hesitation. After that first day with Frank, we had pretty much made our decision, but we slept on it over night, and came back the next day for additional orientation by Frank and to sign all of the paperwork. I once had a friend who used to say that it doesn't make any difference whether a deal is good or bad, but only whether or not the salesman makes you feel good about it. Frank mad us feel good about this deal and it really was a pretty good deal anyway.
Source: Cars
May 28, 2019
Dani W
5/ 5stars
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: Cars
May 27, 2019
Santiago M
5/ 5stars
Uzzie and Ray were remarkably outstanding! The customer service and professionalism was very much appreciated by me and my family! Great job and thank you!
Source: Cars
March 22, 2019
Douglas H
5/ 5stars
Great organization to buy a new vehicle from. The sales staff were great and oh so helpful. We appreciated the finance office for shopping around for the rite interest rate. A special thanks to Tony Garcia for his patience with us old people.
Source: Cars
March 6, 2019
Bernardo C
5/ 5stars
Great non pressured buying experience by John. I was looking for a used hybrid an got an almost new Hyundai with miles left in the factory warranty and negotiated a fantastic price. Glad I made my first stop there on my car shopping. On my way back to El Paso Texas hit 60 mpgs. Fell in love with the car.
Source: Cars
July 21, 2018
Paige &
5/ 5stars
Thank You Mike W. (Sales Manager) we really appreciate you going above and beyond to solving our missing license plate. Thank you for resolving it. Britt & Paige Allsup
Source: Cars
June 12, 2018
jason f
5/ 5stars
I had a great experience at Borman, I saw the vehicle I wanted and that's exactly what I got at a great price. Larry "Larry the car guy" was an outstanding car salesman as well as his finance team. He was very knowledgable about his inventory and polite. I am going to reccomend to all family and friends.
Source: Cars
January 23, 2017
Michael L
3/ 5stars
Service is good oil change
Source: Foursquare
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
May 1, 2015
Jacob P
5/ 5stars
Source: Facebook
January 28, 2015
Robert R
1/ 5stars
My transmission had a problem in my 2002 Honda Accord as we were passing through Las Cruces, NM. I was pleased to see there was a full service Honda Dealer within a mile. They looked at my transmission, supposedly, and within way too short of a time made a diagnosis that would have required dismantling the transmission. Then they told us that they wanted OVER FIVE THOUSAND DOLLARS TO FIX IT, and said that my transmission had be replaced. Not having $5K on me, we drove to a used car dealer, completely separate from Borman, and asked if their mechanic could look at it. Within one hour it was fixed for a total of $120. DO NOT DO BUSINESS WITH THE HONDA DEALER AT BORMAN. THEY VERY DEFINITELY TRIED TO RIP US OFF. THEY KNEW WE WERE DRIVING HOME TWO THOUSAND MILES AND TRIED TO TAKE ADVANTAGE OF OUR SITUATION.
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 3, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds