Testimonials

(4.5 of 5) - 148 Reviews
April 17, 2021
Magyar T
4/ 5stars
Got my electrical issues resolved. Service writer was friendly and honest. Appreciated.
Source: Google
Responded on April 19, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 16, 2021
timmy s
5/ 5stars
Thank you to the Borman Autoplex staff that helped me choose the perfect car for me! A staff that was both friendly and kind!
Source: Google
Responded on April 19, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 16, 2021
Doris N
5/ 5stars
My whole experience with the dealership was great. Braden was an excellent salesman helping me with questions and getting me in the car I wanted. Thank you to all.
Source: Google
Responded on April 17, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 16, 2021
suzanne w
5/ 5stars
Thanks for your positive review! We are happy you feel you received excellent service from our dealership. Let me know if there is anything else we can help you with. It’s a real pleasure to have you as one of our customers.Sincerely,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Source: Google
Responded on April 16, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 14, 2021
Jean W
5/ 5stars
Awesome salesman Bennie Jaurez
Source: Google
Responded on April 15, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 12, 2021
Annica C
5/ 5stars
Just purchased a new car!!!! Big purchases always give me anxiety, but Braden Tidwell made tge process very easy. He was extremely professional and friendly. We discussed what my family and I were looking for in advance, he had the vehicles that matched my wants and needs ready when we arrived. I had a set appointment, so that there was no waste of time. This was the easiest car buying experience I have ever had. My daughter even got dog tags for all 4 of her puppies as a little extra incentive.
Source: Google
April 5, 2021
Eric G
5/ 5stars
Came in to buy a new Ford Ranger, got a great deal and great friendly service from Jeff Valencia. Great job thanks everyone.
Source: Google
Responded on April 13, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
April 3, 2021
Jonathan B
5/ 5stars
100% the best buying experience. If you go make sure you ask for Braden Tidwell. The most helpful and determined salesman ever! He helped find the perfect car at the perfect price and made my experience so smooth and streamlined. He worked with all departments to make sure we found the right car for me. Their slogan is they go the extra mile but he went above and beyond and even came all the way to El Paso to get my cosigner signature instead of having them drive all the way to the dealer! I could not recommend him enough! MAKE SURE YOU ASK FOR HIM!!!
Source: Google
March 31, 2021
Shaylor W
5/ 5stars
I bought a 2019 Hyundai on the 18th from the used car lot. They were nice enough to let me have the car until the paperwork for my license was processed. When the deadline came, the paperwork was still processing. Instead of running my credit again, Steve Gutierrez (financial department) came up with a plan to help me keep my car. Without having to, he helped me submit my loan app online and even help walk through the phone with Capital One. All this with a mountain of paperwork he had to complete. By far the most respectful, helpful and understanding individual I’ve came across in automotive sales. Highly recommend working with him if you have the opportunity. I would give this man 10 stars if I could.
Source: Google
March 29, 2021
Butch R
5/ 5stars
Great got a new auto.we were treated great n got a deal.
Source: Google
March 28, 2021
Ronald o
5/ 5stars
After looking at information about the 2021 Hyundai Elantra we received a very pleasant email response from Braden Tidwell introducing himself as a salesperson from the Borman Autoplex in Las Cruces offering his services in assisting us with the purchase of a new vehicle. We were not quite ready to purchase one at that time but Braden stayed in touch with us by email for about six months. When we were ready to buy a new car he set up an in home meeting with us and brought the model in the color we wanted to our home for a test drive, After driving the new Hyundai Elantra and discussing the purchase price Braden offered to take the vehicle back to the dealership, discuss our purchase offer with his sales manager, and let us know if it was accepted. To our delight he let us know the offer was accepted, he would get all the paperwork completed, the car prepared for delivery, and bring it and the paperwork to sign. Later the same day he did just that and we are very happy with the vehicle we purchased. Braden made this the most pleasant car buying experience we have ever had and will definitely recommend Braden and the Borman Autoplex to our friends and family. Thank you so much for the convenient pleasant buying experience and for Braden's pleasant and professional demeanor.Ronald and Diane Odegaard
Source: Google
Responded on April 13, 2021
New
Borman Auto Plex Management Pat Sullivan, Internet Manager
March 27, 2021
Ruby M
5/ 5stars
If you go there ask for Brenda Cruz..She's and AMAZING Salesperson..Very Friendly,Very Knowledgeable and Very Outgoing..She goes above and beyond her capabilities to Help You..m
Source: Google
March 26, 2021
Karina H
5/ 5stars
Love the service they provided here I was able to get the car I want at the price i needed!!!
Source: Google
March 25, 2021
Misty D
4/ 5stars
Thank you to Braden Tidwell for helping me find the vehicle I wanted. He was great to work with and he answered all my questions. Thank you to Martin Espinoza for making sure I was purchasing the vehicle that I really wanted, finding me a good rate and getting me a payment I could afford, when it came down to actually signing. Buying a vehicle can be intimidating because it is not something we do everyday. Especially as a female walking into a dealership all by myself, one would think that they would take advantage, however that was not the case whatsoever. They really did take care of me and helped me understand certain things that I didn't know. They made sure I felt comfortable with the buying process by explaining details and answering several questions. I can honestly say I had fun purchasing my vehicle because we were all laughing and joking around. If it wasn't for all the COVID restrictions in place right now, people would have thought we were having a big party. All in all, I was treated with respect and concern and they are still helping me after my purchase with any questions, concerns, or needs, which I'm sure will continue. Thank you all for making sure I went home happy with no regrets whatsoever. The only reason I gave 4 stars instead of 5 because in my eyes, there is always room for improvement and 5 stars means perfect. 🙂
Source: Google
March 25, 2021
David H
5/ 5stars
I was pleased, and pleasantly surprised by the experience we had a Borman Autoplex this week. All the people we dealt with were highly professional and knowledgeable. They seemed genuinely interested in putting us in the vehicle that was right for us, and the price we paid was less than anywhere else we could find.
Source: Google
March 23, 2021
Robert W
1/ 5stars
Extremely dishonest service department that is incentivized for overcharging customers and doing unnecessary service. They attempted to do a repair that would have cost upwards of $4,000 on one of my family members' vehicles. Despite multiple interactions telling them to stop they tried to go ahead anyway. My family member ended up paying them $500 just to get the damn car back. This is not how you retain customers.
Source: Google
March 17, 2021
Andrew L
5/ 5stars
This dealership is amazing and the salesman Jeffery was awesome once agian and very knowledgeable on the products and features!!
Source: Google
March 15, 2021
Toby M
1/ 5stars
They sold me a lemon and won’t help me fix it. They are lairs and will screw you over, especially at the used car section. They are scammers and untrustworthy people.
Source: Google
March 6, 2021
John P
1/ 5stars
Liers
Source: Google
March 6, 2021
Jennifer M
5/ 5stars
Jereme was extremely helpful and knowledgeable. The process was quick and easy. We are highly satisfied with the experience at Borman.
Source: Google
February 27, 2021
john b
5/ 5stars
Angel and Fred are awesome. They know their jobs very well. Respectful and honest. I would highly recommend you do business with they awesome people. 10/10
Source: Google
February 25, 2021
Kristian O
2/ 5stars
Source: Google
February 24, 2021
Jessica K
5/ 5stars
Jeff and Luis were great to work with. Great communication and hassle free purchase. Jeff was very professional and knowledgeable. It was a very pleasant car buying experience.
Source: Google
February 22, 2021
- N
2/ 5stars
Don't ever buy a vehicle from this dealership. It has been a nightmare trying to deal with them. We purchased a Ford F-150 from them in October 2020 and it is now Feb. 2021 and we still have not received the license plates for this vehicle. I had the vehicle about a week and the check engine light came on. Borman Ford service department told me to make an appointment which would be 2 weeks away and they would diagnose the problem. They were supposed to provide a second key for the vehicle which they never did. I will never deal with them again.
Source: DealerRater
February 22, 2021
Tony A
5/ 5stars
Bought my brand new 2021 Honda HR-V from Mr. Braden Tidwell. Outstanding sales person and extremely helpful. Very knowledgeable individual , that made my purchase all the more easy and satisfying. Thank you!
Source: Google
February 21, 2021
Albert L
5/ 5stars
Best dealership experience I've have. Nate and Pat were very easy to work with and both were upfront and honest about everything. Going to enjoy my Accord Sport 2.0T.
Source: Google
February 20, 2021
Richard B
5/ 5stars
Greatness service beginning to end. Listened to what we wanted , worked with us . Nathan Miller was great . Took the time to explain everythingOur 4th Hyundai we have purchased ,great vehicles .
Source: Google
February 20, 2021
Denise D
5/ 5stars
Braden was well informed knowledgeable and very helpful. He went above and beyond Thank you for the awesome car!!!
Source: Google
February 13, 2021
John S
5/ 5stars
First time buying from the Autoplex and it was great. Both Frank and Michael in the ford store were outstanding. I wanted a Honda and that's what I got! Finance was also a good experience. I do tend to purchase a new car every 3 years and Borman Autoplex will be my place to go! Have never been more happy with the car purchasing experience.
Source: Cars
February 13, 2021
Merry R
5/ 5stars
Just purchased a Honda Civic through AutoplexVery good experience with our sales professional Braden Tidwell great customer service and great experience. Thank you Braden
Source: Google
February 12, 2021
Bernadene B
5/ 5stars
The sales team made an awesome first impression, I knew what I wanted and at the end of the day I walked out with a smile. Thank you Bradon Tidwell!
Source: Google
February 10, 2021
Ashley Q
5/ 5stars
The professionals at Borman of Las Cruces were so amazing to me! Jeff was such a wonderful salesman willing to go out of his way to help with anything & everything. He is actually what made up my mind to buy with Borman from the beginning 1st introduction all the way to closing the deal on my new Honda civic! This car dealership is the best most welcoming car dealership in town very professional and willing to go out of their way for their customers.
Source: Google
February 7, 2021
Kate S
5/ 5stars
Source: Google
February 6, 2021
John S
5/ 5stars
Just purchased a 2021 Honda CRV from the Autoplex. Both my wife and I had a great experience and Michael and Frank were great! With the experience we had I am sure we will be back to purchase again. Its not a long drive from Alamogordo to Las Cruces to get a great deal and to be treated outstanding. Thank you Borman Autoplex and very happy with my purchase!
Source: Google
February 4, 2021
Nelly T
5/ 5stars
EXCELLENT customer service . Love my 2020 Hyundai Elantra. Looked for a sporty red car and Braden Tidwell delivert. I highly can recommend Braden at Borman Autoplex. He listens to you what you are looking for and he will find you just the perfect car, sporty but comfortable , taking in consideration my bad knees. Thanks again, Braden, for finding the perfect wheels for this Granny.
Source: Cars
February 4, 2021
Gary G
5/ 5stars
Dealer was responsive to my needs and answered all questions politely and showed howto operate the features. There was no pressure from any salesman to buy any car, worked with me in a very professional manner .
Source: Google
February 3, 2021
David M
5/ 5stars
Great customer service. Went in for an oil change, fast service!!
Source: Google
January 27, 2021
Jose V
4/ 5stars
Great dealership, professional salesman. Answered all our questions. Would recommend to anyone looking for a vehicle.
Source: Google
January 27, 2021
- m
5/ 5stars
We love our New 2021 Explorer. Borman Autoplex provided excellent service and great salesman Richie Valenzuela. Mr. Valenzuela answered all our questions and made us feel comfortable with our purchase.
Source: DealerRater
January 27, 2021
Jose G
5/ 5stars
Courtois and friendly
Source: Google
January 26, 2021
Pat G
5/ 5stars
Source: Google
January 21, 2021
Tanya J
5/ 5stars
I was so nervous to come buy a car after so long but once I walked through the doors Martin Espinoza made me feel so welcomed and comfortable. He remained calm and listened to what I wanted as in safety features and he showed me the right car. Thank you again!
Source: Google
January 20, 2021
Vanessa J
5/ 5stars
My husband and I recently got a 2021 Ford Explorer and our experience Borman was awesome. Especially Mike and Jeremy who helped us out. Would definitely recommend to anyone to get a car from them. Thank you again Mike and Jeremy.
Source: Google
January 17, 2021
- L
5/ 5stars
Richie and Adrian Very helpful attentive knowledgeable. Better deal than El Paso. Trade in was good. Highly recommend . Great Incentives. Great service. We called prior to making the drive and asked for what we were looking for an SUV price n color. Upon arriving Adrain and Richie had an SUV exactly what we wanted and ended up buying it.
Source: DealerRater
January 16, 2021
Marlena R
5/ 5stars
Jereme made the whole experience so easy and smooth for buying the truck I wanted. He’s attentive to detail and pleasant to work with in making a straight business deal, no funny business. He set our expectations and delivered. Thank you Jereme!
Source: Google
January 12, 2021
Lauren J
5/ 5stars
Source: Google
January 12, 2021
micah g
5/ 5stars
I was pleasantly surprised with my experience at this dealer ship! They do not treat their customers like just another number. My salesman and now friend Jereme made the experience that much better. He had a vast knowledge about vehicles and really listened to what i was wanting in a vehicle. He listened and was able to put me in the correct vehicle almost instantly. He was kind and truly seemed like he was there to help me not just the dealership sell another car. The excellent service did not stop there the sales manager as well as finance was top notch! Again they treated me like I was a friend and not like another number. I left knowing I got a great deal and that they would be there if I have any questions. I left feeling like I had an experience with excellent customer service, which is saying a lot since I am in the business of sales and customer satisfaction myself. I would highly recommend Jereme and the wonderful staff he works with to anyone. I now look forward to my next vehicle purchase!
Source: Google
January 12, 2021
Diego M
5/ 5stars
January 2021We were hesitant to go to Borman, but glad we finally did once again.If you go, make sure you ask for:JEREMY LACKEY.Jeremy went above and beyond. While the management was about to let us walk away, Jeremey stepped up and called us after we had already left.Jeremy was very polite and professional. He showed the utmost respect and dedication to making sure we were satisfied in every which way. We had to return a couple days later and he continues to show the GREAT person that he truly is.In all the salespersons that I’ve ever dealt with, Jeremy has proven to be top notch.If you go to Borman, make sure you ask for JEREMY LACKEY as he will be who we will ask for in the future.Thank you Jeremy.
Source: Google
January 6, 2021
Whitney R
5/ 5stars
These guys are amazing. Not only were they attentive to all of my questions they also brought the car I was interested in all the way down to me for a test drive. Our guy Nathan was on top of his game and very professional. I will definitely do more business with them again.
Source: Google
January 3, 2021
- m
5/ 5stars
We had the best experience in buying our new vehicle and the best customer service we are very happy and please with all the employees there thank you very much.
Source: DealerRater
December 30, 2020
Ashley O
5/ 5stars
Very friendly staff. Appointment was super fast and employees make u feel welcome like your part of a family.they help you find a car that u love fast. Shout out to Braden Tidwell who sold the carto me. He is a fantastic car sale associat3 he knows his cars pretty well and I enjoye$ that most. I didn’t go home not knowing my car! Thank you Borman autoplex for helping me find my perfect upgrade car!
Source: Google
December 28, 2020
Luis V
5/ 5stars
Professional! Efficient! Great crew!2020 Hyundai Elantra!Very Happy with whole experience!!!Highly recommend!!!
Source: Google
December 21, 2020
Guanyu M
5/ 5stars
Nathan Miller is a very experienced, efficient, and fun salesperson at Boreman. I bought my car with his help. Very happy with the experience.
Source: Google
December 3, 2020
dalton c
5/ 5stars
First time buying a new car and Joey made it so easy! Would definitely recommend him for all your new and used car needs. Thanks man!!!
Source: Google
November 29, 2020
Show M
1/ 5stars
Borman ford is full of lying shady employees that sneak things by you and by the time you find out its too late!! DO NOT BUY YOUR CARS AT ANY BORMAN LOCATIONS!
Source: Google
November 9, 2020
Hilda m
5/ 5stars
Source: Google
November 9, 2020
Teri B
5/ 5stars
Very professional, excellent service, and Brayden Tidwell and Elias Holguin worked very hard to get me into the car i wanted with payments I could afford! Love my new Honda CRV!
Source: Google
November 9, 2020
TuTu W
5/ 5stars
UPDATE: We have again worked with Borman on a purchase of another vehicle. AGAIN we have had good service. Bruce & Braden assisted with our purchase. Martin made the financing side go smooth.We have dealt with Borman Auto for years. Bruce Weinreich has listened to us every time we have purchased a vehicle. We had the privilege of working with Braden Tidwell for that purchase. The process started online working one on one online with Braden. The finance manager Luis has been there for years as has Bruce. #satisfiedcustomer
Source: Google
November 4, 2020
Debbie B
5/ 5stars
I recieved excellent service. I talked to Nathan Miller. He was very knowledgeable and answered any questions that I had. He showed what was available. He also did not push me into any decisions. I bought a 2020 Hyundai alentra. Very nice car. I am very excited and love my new car. I would recommend Nathan Miller for all your needs.
Source: Google
November 2, 2020
Bonnie W
5/ 5stars
We went into Borman Autoplex to look at the Hyundai Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sonata Braden and the Sales Manager Pat Sullivan worked to get us a good price on the car and also a good price on our trade-in. Their Finance Manager Martin Espinoza made that end of it go very smoothly.We would highly recommend Borman Autoplex and Braden Tidwell.We have bought other vehicles at Borman Autoplex over the years and, chances are, will do it again when we need another vehicle.
Source: Google
October 31, 2020
Waller's
5/ 5stars
We just bought a 2020 Hyundai Sonata from Borman Autoplex. We dealt with Braden Tidwell. We had a very good experience buying the car. Braden was very helpful and explained all the different features of the car. He, Pat Sullivan and Martin Espinoza made the whole process easy. Would highly recommend buying from Borman Autoplex in Las Cruces, New Mexico
Source: Cars
October 31, 2020
- W
5/ 5stars
We went into Borman Autoplex to look at the Hyundai Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sonata Braden and the Sales Manager Pat Sullivan worked to get us a good price on the car and also a good price on our trade-in. Their Finance Manager Martin Espinoza made that end of it go very smoothly. We would highly recommend Borman Autoplex.
Source: DealerRater
October 30, 2020
Lol G
5/ 5stars
Tuve una experiensa muy buen con Noe en la conpra de mi carro fue super efficiente y muy agradable, se los recomiendo
Source: Google
October 30, 2020
Elizar G
3/ 5stars
Good service
Source: Google
October 30, 2020
Joshua L
5/ 5stars
I get treated with respect and honesty every time. Great dealership!
Source: Google
October 30, 2020
Edgar P
5/ 5stars
Had a wonderful experience at Borman Honda and I absolutely love my 2020 Honda Accord. Ask for Braden he was phenomenal!
Source: Google
October 30, 2020
Raquel S
5/ 5stars
Braden T. was amazing! He met all of my expectations and gave me an overall amazing experience for buying my first car! Thank you!
Source: Google
October 12, 2020
Black D
1/ 5stars
Had a very unpleasent experience with their service department. Being a local buisness we buy alot of parts from Borman Ford with nothing but great things to say until we had problems with one of their transmissions we had bought for a 2009 f-250. Shortly after installing a 5r110w transmission that we had bought directly through Borman, it had failed 50 miles into the break in period. After talking to the Ford warranty Department right after the initial failure they asked if we performed a hot flush on the external transmission cooler or if we replaced it. I explained that we did a hotflush here at our shop and they told us to take the truck to a local dealer (borman) for inspection/diagnostic on the failure. After sitting in Bormans service lot for over a month and a half and dealing with unpleasent service representitives they finally got around to diagnosing the failure. They explained that it was "manditory" to replace the transmissioin cooler after a transmission replacement, but when i had spoke to the ford warranty department they explained that if it is not replaced you must then perform a hot flush on the transmission cooler to insure that all debris are removed from the cooler. After speaking with Doug the service manager he then told me that the hotflush only applies to the "internal transmission cooler" (which does not exist) and that they could not warranty out the transmission we installed with only 50 miles on it. I explained that the transmission cooler should have been sold and reccomended from them when we had first bought the transmission, even Doug agreed that it should have been included with purchase but they cannot warranty out this unit. Won't be doing any buisness with them anymore.
Source: Google
October 4, 2020
Magnus 0
5/ 5stars
Great car buying experience. Bruce Weinrich and Braden Tidwell made this process as smooth as possible. It took me longer to get my car detailed, than it did going through the buying process. Highly recommend buying from here. Also, if they don't have the car you want, just ask Bruce. He'll find exactly what you are looking for.
Source: Google
October 4, 2020
Yvette S
5/ 5stars
Braden Tidwell is a wonderful salesperson. He is kind, knowledgeable and very patient. He answered all of our questions comprehensively. We purchased the car because of Braden - we liked him immediately. He made buying a car fun and pleasurable. We highly recommend him to anyone looking to purchase a car. Thank you Braden. Catherine & Yvette
Source: Google
October 4, 2020
Jessica S
5/ 5stars
I got my new car from Borman. I would recommend Braden Tidwell. He is the absolute best there. He is honest and up front with everything. He was very patient and made sure I got exactly what I was looking for. Both Braden & Bruce Weinrich made my car buying experience less stressful.
Source: Google
October 4, 2020
David P
5/ 5stars
Just recently purchased a new 2020 Honda CR-V Ex. Braden Tidwell was our sales person and he did a great job. He was very patient and willing to show all cars that were in our area of interest.Have to admit that the finance part went very smooth and though we were there for a while most of it was due to viewing different cars.We have now purchased five cars from Borman Autoplex and this last time was the easiest car purchase we have ever made. Good job Braden keep up the good work.
Source: Google
October 3, 2020
YOURZ N
5/ 5stars
Thanks Borman autoplex.
Source: Google
October 1, 2020
Frank L
5/ 5stars
We (The Two of Us), just purchased a 2018 Dodge Journey. Braden Tidwell and Martin Espinoza made the experience so smooth. We test drove two other vehicles but, these gentlemen were so attentive and made sure that we knew what we wanted and were pleased with our choice. And we cannot be happier. I highly recommend Borman and super recommend Braden Tidwell - he will take care of you!
Source: Google
October 1, 2020
Joseph K
5/ 5stars
Source: Google
October 1, 2020
Tony R
5/ 5stars
Parts dept punctual
Source: Google
September 26, 2020
Jenny L
5/ 5stars
Source: Google
September 25, 2020
Norma M
5/ 5stars
Very satisfied with my purchase thank you Nathan miller
Source: Google
September 25, 2020
Cortney C
5/ 5stars
A man named Alex helped me with my car! He was AWESOME. He made sure I wasn’t being charged for more than what I needed, he was super kind and friendly. Sometimes the men are douchy and rude, not Alex. He was also very helpful in getting me in and out as quick as he could! I definitely recommend this place!
Source: Google
September 24, 2020
Anyssa G
5/ 5stars
I just recently traded in my 2019 Honda Civic for a brand new 2020 Honda Civic and Jeff and Adrian were amazing to work with! They brought the car to my home and it was such an easy process! I would definitely recommend Borman to everyone! These guys were great!
Source: Google
September 23, 2020
Julie T
5/ 5stars
Braden Tidwell worked with my daughter and I in purchasing two vehicles. He was dedicated in getting the vehicles we needed. I was out of town when we began the process and along with Martin in financing, he maintained communication with me. The last time I purchased a vehicle from Borman in 2016, I was there from 2pm to 9pm. I was exhausted from the ordeal and was dreading dealing with them again. This time it was a lot easier! Braden assured us he was available for any follow up issues or questions.
Source: Google
September 22, 2020
David P
5/ 5stars
Just recently purchased a new 2020 Honda CR-V Ex. Braden Tidwell was our sales person and he did a great job. He was very patient and willing to show all cars that were in our area of interest.Have to admit that the finance part went very smooth and though we were there for a while most of it was due to viewing different cars.We have now purchased five cars from Borman Autoplex and this last time was the easiest car purchase we have ever made. Good job Braden keep up the good work.
Source: Google
September 22, 2020
J.M. M
5/ 5stars
Source: Google
September 15, 2020
Jessica S
5/ 5stars
I got my new car from Borman. I would recommend Braden Tidwell. He is the absolute best there. He is honest and up front with everything. He was very patient and made sure I got exactly what I was looking for. Both Braden & Bruce Weinrich made my car buying experience less stressful.
Source: Google
September 14, 2020
Roxann P
5/ 5stars
We purchased a truck from salesman Richie Valenzuela and we would like to say that he was very polite, professional , knowledgeable and would recommend him and Borman ford for your future purchases. Everyone was very nice and polite which you seldom see anymore especially durning this time. Friendliness and caring personal is truly important with customer service.
Source: Google
September 10, 2020
Ariana O
5/ 5stars
Great place to get a good car! Very nice people to work with. Really recommend this place. I worked with Joey. Super nice and will help you as best as he can.
Source: Google
September 10, 2020
Yvette S
5/ 5stars
Braden Tidwell is a wonderful salesperson. He is kind, knowledgeable and very patient. He answered all of our questions comprehensively. We purchased the car because of Braden - we liked him immediately. He made buying a car fun and pleasurable. We highly recommend him to anyone looking to purchase a car. Thank you Braden. Catherine & Yvette
Source: Google
September 8, 2020
Magnus 0
5/ 5stars
Great car buying experience. Bruce Weinrich and Braden Tidwell made this process as smooth as possible. It took me longer to get my car detailed, than it did going through the buying process. Highly recommend buying from here. Also, if they don't have the car you want, just ask Bruce. He'll find exactly what you are looking for.
Source: Google
September 8, 2020
Jose A
5/ 5stars
Jeff Valencia. Excellent inventory specialist and very knowledgeable on the vehicle that we wanted .
Source: Google
September 4, 2020
Alicia W
1/ 5stars
Your feedback is important to us, and we regret that we did not meet your expectations. We would like the opportunity to discuss your experience in greater detail. Please feel free to reach out to me at your earliest convenience.Thank you,Bruce WeinreichBorman Honda, Hyundai Sales Manager575-528-1739
Source: Google
September 2, 2020
louis c
5/ 5stars
SUPER experience...used car sales staff was attentive and accomodating fro cecil to freddie....i would highly recommend Borman Autoplex to everyone..also the selection is perfect,,,they really know what they are doing...Thanks again!!! I love my 2015 Hyundai
Source: Google
August 29, 2020
Tony L
4/ 5stars
Bought a new Ford at Borman Autoplex today. Everybody was friendly, helpful, and respectful. Jeff was my salesperson, very patient and helpful. Thanks also to Adrian, the sales manager, and Steven in finance, all of you worked together to get me the vehicle I was looking for. Five stars if they would have given it to me for free.
Source: Google
August 25, 2020
M. M
5/ 5stars
Nice people and fast service.
Source: Google
August 25, 2020
Nancy A
5/ 5stars
Source: Google
August 24, 2020
John H
5/ 5stars
This was without question some of the best service I have ever experienced! What an amazing team in both sales and service the dealership has. Adrian the sales manager teed it up and Doug the service manager knocked it out of the park for my family. Roger was our service advisor and was fantastic at communicating with us with expectations and time to repair completion. The details are too lengthy to list but they got my family back on the road as we were traveling from Atlanta to Phoenix in our Navigator. I have already spoken to dozens of people about what these great people do at this dealership!!! Borman Autoplex rocks!!!!
Source: Google
August 22, 2020
- R
5/ 5stars
Excellent experience, so very glad I went in. Mike Washman Frank Marquez and Steven did an excellent job. I am very satisfied with my buying experience, Thanks
Source: DealerRater
August 20, 2020
Mariah P
5/ 5stars
Ellias was extremely friendly and so easy to work with! He made us feel so welcomed when looking at vehicles and made sure we were all taken care of. He really goes above and beyond. There were some times where we felt financing was a bit unforgiving, but all in all it was a great experience and we are loving our Nissan Rogue! -Marcos and Mariah
Source: Google
August 18, 2020
Baldemar M
5/ 5stars
Used car dealership department is very friendly and professional, helped us buy a car.
Source: Google
August 13, 2020
Dorothy F
5/ 5stars
Awesome team work Aaron Mata and Mike Washam and Luis Renteria .
Source: Google
August 8, 2020
Larry W
5/ 5stars
Great place
Source: Google
August 4, 2020
Heeram K
5/ 5stars
Great experience here at Borman. I went last night to lease 2020 Sonata. Braden took the time and energy to provide my need that I was seeking from my new vehicle. It was such a pleasant experience. Hyundai is losing sales overall partially due to dealer presentation to customers but here at Borman was something different. I cannot say anything more than to recommend anyone seeking for a different taste, different ride. Braden will help. Thank you again!
Source: Google
August 4, 2020
Melissa M
5/ 5stars
I had a great experience at Borman Autoplex! Both Martin and Braden were extremely helpful and made my first car buying experience fantastic. Not only did they help me find the perfect car even when I was unsure about what I wanted, but they also helped me get a great deal. I would recommend them 100% to anyone. Thank you for being so kind and helpful!
Source: Google
August 4, 2020
Don C
5/ 5stars
We highly recommend Borman Autoplex (Honda), with special kudos to Braden, our Sales Rep. We purchased a new 2020 CR-V on Aug 3, 2020 and couldn't be more satisfied. Braden met us at the curb as promised and was exceptionally knowledgeable and well-prepared to explain all aspects of the car in a very understandable and straightforward manner. We were exceptionally pleased with his helpful and attentive manner throughout every step of the process. Braden is a very people oriented salesman and makes his customers feel valued and respected. We think Borman Autoplex is lucky to have him as a member of their sales staff!Don and Patsy Combs
Source: Google
August 4, 2020
Don C
5/ 5stars
We highly recommend Borman Autoplex (Honda), with special kudos to Braden, our Sales Rep. We purchased a new 2020 CR-V on Aug 3, 2020 and couldn't be more satisfied. Braden met us at the curb as promised and was exceptionally knowledgeable and well-prepared to explain all aspects of the car in a very understandable and straightforward manner. We were exceptionally pleased with his helpful and attentive manner throughout every step of the process. Braden is a very people oriented salesman and makes his customers feel valued and respected. We think Borman Autoplex is lucky to have him as a member of their sales staff! Don and Patsy Combs
Source: Google
August 4, 2020
Andrea B
5/ 5stars
Thank you Braden for making our car buying experience a breeze. I highly appreciated the no pressure test drive as well as the top dollar for my trade in. The pick up of my 2020 Honda Odyssey and thorough explanation of all the bells and whistles was extra helpful. I'm beyond excited to be driving my new flashy Minivaaaaaaan from Borman Honda!
Source: Google
July 31, 2020
Joshua G
5/ 5stars
I would like to say if you are looking for a New or Used vehicle call Mike or Frank. They made it easy for my grandmother in purchasing her new Honda CR-V And Frank delivered it up to Santa Fe, NM. These guys really know what they are doing. They made it a seamless and easy process highly recommend Borman Autoplex.
Source: Google
July 23, 2020
paul c
5/ 5stars
Had a great experience buying my new Honda CR-V with Braden leading the way. Everyone there was very professional and friendly. I look forward to dealing with Borman Auto Plex for all my future service needs.
Source: Google
July 21, 2020
Gina K
5/ 5stars
Great experience with Braden and Martin. They were both professional and flexible, and made it easy to make a long distance purchase. I would look to them again in the future should I need another car - hopefully not too soon though!
Source: Google
July 20, 2020
Ben L
1/ 5stars
These people made me drive all the way from El Paso just to low ball me on an offer to my 2017 trade in. They wanted to run my credit without an offer to my car and once I said no. They low balled my car and the manager didn't even want to speak to me.
Source: Google
June 3, 2020
Jay
2/ 5stars
Was brought a 2015 Ford F-150 to look at and test drive during COVID-19. The truck wasn’t in bad shape but when I asked the sales person, they said it was “perfect” with no damage. I’m fine with being told there are dings and dents on the vehicle. Just be honest. But don’t tell me something is “perfect” when it’s not. There was some badly touched up dings on the right rear door and dents in the tailgate. Once again, just be honest and tell me there are dings or dents. After a couple of seconds of being around the truck I could smell burning oil and red flags started going off. I turned the truck off to look around a bit. The sales person went on about how meticulous their mechanics are. After some looking around I went to start up the truck. Heard cranking and I stopped. Was the truck on? Nope. Tried again. Cranking. Nothing. Dash says charging system needs service. The sales person proceeded to make up random things about her leaving the truck on so the battery is probably dead. She gets in the truck and mashes the gas while cranking to start it up. Told her no thanks and she left. Didn’t get a sorry. Nothing. Waste of time. We told the sales manager that we saw the truck and it wouldn’t even start for a test drive. His response? “Ok.” Once again. No sorry. Not, “Let me show you something else. I can get you a good deal on a different vehicle.” Didn’t try to earn my business and didn’t care to make it right that they tried to sell a $23k dud to me Just a good ole’ “Ok.” I’ll recommend to everyone I know to not go to Borman. Waste of time and a waste of money.
Source: Cars
May 14, 2020
- j
1/ 5stars
I called Borman Auto Plex on 05/05/2020 asking about pricing on a 4x4 Ford 150 Crew Cab. After being connected to the finance dept I was assured they would call me back within the hour on some prices. Needless to say they never bothered to call me back but that's ok. I ended up buying a better truck at Bravo Chevrolet on that same day. Bravo Chevrolet knows how to treat their customers.
Source: DealerRater
March 25, 2020
Nikki C
1/ 5stars
When I went to pick my car up from the service center, my passenger seat was so far down it wouldn’t come back up, they had no business in the passenger side at all. I was hit on the driver side my bumper and headlight had fallen off the car. When I I needed them to come and get it they had told me that they can only come in city limits they only fixed the cosmetic of my car. My radiator was shifted from the accident. The mechanic Chris said that there is no way for that to happen. They took out dents from my car that was not related to the accident and painted almost all of my car but engine work they did not do. I have been pulled over 3 times because my head light won’t stay on and they will not fix what they touched on my car. They fixed my passenger seAt when they claim my battery is bad it wasn’t bad. They said they were going to look at the cameras they failed to do that. They broke the bottom of my glovebox. They also said they were going to pay for the remainder of the rental they failed to do that
Source: Cars
February 25, 2020
- L
5/ 5stars
My salesman was Chris Wood. Chris was courteous to my wife and I without pressure as he presented the vehicle options available to us. He physically showed us three vehicles and their options before we test drove each vehicle. Subsequently, he reviewed pricing and financing information. After the sale I had about half a dozen questions and calls to Chris which he handed in a timely fashion. I am confident he will be there if I have additional questions. He is a credit to the Borman Dealership. Larry and Rita Rohner
Source: DealerRater
February 22, 2020
- i
5/ 5stars
We have been looking at the Hyundai Palisade, but could not find what we wanted in El Paso, Texas. We called Borman Autoplex, in Las Cruces, NM, and spoke with Nathan Miller, Sales Professional to see if they had any Palisades in stock. Ten minutes later he sent us pictures of what they had along with specs. Nathan was extremely responsive via phone and text that we headed to the dealership. Nathan was ready with the vehicle of our choice, took the time to show us the features, answered any questions we had with no pressure. We bought the vehicle within 4 hours of making our first contact with Nathan! Thank you Nathan and Borman Autoplex for being so attentive and responsive to our needs! Will definitely go back when we get ready to buy a second car!
Source: DealerRater
February 3, 2020
- S
1/ 5stars
We bought a brand new vehicle here. Unfortunately, our experience was not pleasant. When trying to sell an extended warranty, the finance manager lied and said no company will pay for the computer system on an extended warranty. We said Geico does and he said, "No they don't. I have Geico too and their extended warranty doesn't cover it. You'll never have another chance to buy this coverage if you don't accept it now." Well, I called Geico and they DO cover the computer system on the extended warranty. We cancelled this coverage with the dealership within 12 hours. That was 4 months ago and they still have our $2200. A finance manager who lies and then keeps the money even though we canceled within 12 hours on a Saturday morning. I recommend you save yourself the drama of this dealership and find a reputable dealership in El Paso or even Tucson Arizona. This mistake of buying from this dealership cost me $2200 and lots of frustration. I hope we can save someone else this trouble.
Source: DealerRater
January 25, 2020
Melirocks
1/ 5stars
They are deceptive. After 3 hours of waiting for the contract, it was then that they wrote the contract with an extended warranty and some subscription service included. It was never mentioned before hand. I would never recommend using them for purchasing or servicing a car.
Source: Cars
September 10, 2019
Tim
5/ 5stars
Went in to get a key FOB programmed. Richard Portillo provided excellent customer service. Made the process very easy. I will definitely come back for service again.
Source: Cars
August 2, 2019
Alta C
5/ 5stars
Noah Hollingshead was my Sales Representative. I purchased a 2019 Honda CRV EX on 2 July 2019 from Noah. My name is Alta Carol Oxford I'm leaving a rave review for Noah. He helped me in deciding, the financing and was very professional and helpful. He is an asset to Borman Honda
Source: Cars
June 8, 2019
Jon K
5/ 5stars
My wife and I recently purchased a 2019 Lincoln MKZ from Borman Ford in Las Cruces, NM. The salesman was Frank Marquez and he did an outstanding job demonstrating the many features on this car that had them all. With so many features, it would be understandable if Frank might need to consult the manual for some of them, but he was completely familiar with them all and answered all questions accurately and without hesitation. After that first day with Frank, we had pretty much made our decision, but we slept on it over night, and came back the next day for additional orientation by Frank and to sign all of the paperwork. I once had a friend who used to say that it doesn't make any difference whether a deal is good or bad, but only whether or not the salesman makes you feel good about it. Frank mad us feel good about this deal and it really was a pretty good deal anyway.
Source: Cars
May 28, 2019
Dani W
5/ 5stars
We have our purchased over 10 vehicles in the past 20 plus years from Borman Autoplex. Our sales person was Tony Garcia He was Awesome. He made my husband enjoy buying his new 2019 Ford F150 STX 4x4 Truck Magma Red . Tony pointed out wonderful safety features to my Husband and all the Cool New gadgets. I am not an easy person ( female) to make happy, Seeing my husband's smile is all I want. Tony if you read this my Husband loves this truck. He took a couple days off just to wash it, investigate all the features and drive around. Thank you for your Patience, kindness and understanding.
Source: Cars
January 23, 2017
Michael L
3/ 5stars
Service is good oil change
Source: Foursquare
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
May 1, 2015
Jacob P
5/ 5stars
Source: Facebook
January 28, 2015
Robert R
1/ 5stars
My transmission had a problem in my 2002 Honda Accord as we were passing through Las Cruces, NM. I was pleased to see there was a full service Honda Dealer within a mile. They looked at my transmission, supposedly, and within way too short of a time made a diagnosis that would have required dismantling the transmission. Then they told us that they wanted OVER FIVE THOUSAND DOLLARS TO FIX IT, and said that my transmission had be replaced. Not having $5K on me, we drove to a used car dealer, completely separate from Borman, and asked if their mechanic could look at it. Within one hour it was fixed for a total of $120. DO NOT DO BUSINESS WITH THE HONDA DEALER AT BORMAN. THEY VERY DEFINITELY TRIED TO RIP US OFF. THEY KNEW WE WERE DRIVING HOME TWO THOUSAND MILES AND TRIED TO TAKE ADVANTAGE OF OUR SITUATION.
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 3, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds