Testimonials

(4.6 of 5) - 51 Reviews
August 19, 2017
Matthew E
5/ 5stars
Great experience! Good selection, prices, and very easy to work with. Joey (our salesperson) was knowledgeable, professional, and did an excellent job. The entire sales team was also extremely professional and made sure we were well taken care of. Highly recommend and be sure to ask for Joey!
Source: Google
August 19, 2017
Vangie B
5/ 5stars
Source: Google
August 19, 2017
Luis C
5/ 5stars
Awsome service, came not really know what i wanted aftee sitting down with Andy for a few minutes, he narrowed down some options for me and we were able to find exactly what i wanted, very nice and comfortable enviorment... if you ever come in ask for Andy he will be of great service.
Source: Google
August 16, 2017
5/ 5stars
Aydin was very courtious, he showed us what we were looking for in a Honda Odyssey van. He explained all the features. I have never had a push button vehicle. Aydin explained how to work this feature. He answered all our questions
Source: DealerRater
August 16, 2017
Jacqueline S
1/ 5stars
Took my truck (2015 Ford F-150 Lariat) in to fix a noise it had and was called after 5hrs later! To tell me that there's was no noise and that everything was in good condition... as soon as a drove it I COULD STILL hear the noise! I don't know if these people even took the time to even want to fix my truck even though I BOUGHT It from them!!!!!!! How could you not fix something so obvious???!!!!....
Source: Google
August 15, 2017
Justin N
2/ 5stars
I'll be brief. Bottom line, my fiance and I have a 2017 Santa Fe. Took the car in for a routine maintenance fix. In two days they managed to price their labor at $418.00, with only a charge of $90.00 for the parts. Looking through the invoice, its evident that all the "inspections" that had been done was included in the cost of the labor. Inspections that even a child could do, and were also unnecessary. Not to mention, this is a 2017 SUV. Enough said. That kind of work should be covered by warranty and rightfully so. The labor mentioned in the invoice was absolutely unnecessary. I will be refuting these charges.However, I received a call from the manager and he walked me through why the cost was the way it was. They have a Standard 30,000 mile package deal and we signed up for it. But for a $400 labor charge, that seems a little high to me. Especially for just a check up on a 2017. I did appreciate the call back though.
Source: Google
August 12, 2017
5/ 5stars
Searching with my college-aged daughter for used cars in ABQ, an ad for a new one at Borman seemed too good to be true. They were advertising an Elantra for $600 less than I paid for a 2008 Elantra with a manual transmission. Since I sold that car it turns out I didn't qualify for the $500 'owner' rebate. Fair enough, but that was still $100 cheaper for a car with automatic transmission, Bluetooth, more airbags, etc. Was it a Bait and Switch? Long story short - financing was arranged and everything worked out on e-mail and telephone was exactly as promised after a 3 hour drive to Las Cruces. We did buy some insurance, but it was not a high pressure experience and all was explained with a clear value proposition that we could take or leave. When I add up the expensive components in a car, I honestly do not know how Hyundai can make a car for that price. Perhaps they only can this year since everyone wants an SUV, but this car will be around sipping fuel during the next gas crises and the one after that. My daughter loves her car. Very good experience. I never gave the local guys a chance - they were advertising used rent-a-cars for more than my daughter paid for her shiny new car - and I know that is just where the hassle would start.
Source: DealerRater
August 11, 2017
4/ 5stars
Duane P. was kind, friendly and prompt . He returned calls quickly and was very helpful! He was knowledgeable about the vehicle and made my buying experience pleasant.
Source: DealerRater
August 11, 2017
5/ 5stars
I had a great experience. Nick was very nice a nd helpful! I found exactly what I needed and I love it. He was helped me choose a perfect vehicle for my need.
Source: DealerRater
August 11, 2017
5/ 5stars
I'm very happy with he Elantra that I purchased! Everyone that I dealt with at Borman Autoplex was very friendly and made me feel confident that I made the right choice in vehicle.
Source: DealerRater
August 10, 2017
5/ 5stars
Will be back for next truck my son will going at the end of the year to look for a f250 with a 6.7 hopefully he will have the same experience as we did
Source: DealerRater
August 6, 2017
4/ 5stars
It was excellent service overall. I went to get my previous vehicle for maintenance and for a recall notice on the airbag. Before I knew it I had a deal to get a brand new vehicle. I definetly felt great relief to trade in the car for a 2017 suv. Now I can get to travel and go enjoy outdoor activities that I couldn't done before.f
Source: DealerRater
August 5, 2017
5/ 5stars
We just bought a new Honda automobile from Borman AutoPlex. .Lisa Sorenson of the Service Department actually helped us understand the real economic advantages of replacing our broken down fifteen year old Accord with a burned out transmission with a new auto under warranty. She put us in contact with Jason "Fluffy" Saxon who became our Product Specialist and showed us the various Honda models we were interested in, allowed us to test drive them on the highway as well as in the city and made sure that we experienced and understood the various features of the new automobiles. Then, while we were working with Sarah Gallegos in the office to get all of the legal, financing and warranty paper work done the way we wanted it, Jason actually carefully transferred the contents and all of our stuff from the old car we had traded in and got the rental car we had used returned to Hertz and got our insurance transferred from our former vehicle to the new one. I just can't even imagine a smoother, more efficient and more pleasant buying experience for a major transaction. We are not associated in any way with Borman AutoPlex in Las Cruces, N.M., but I wholeheartedly recommend that you see them if you are looking to buy a new car.
Source: DealerRater
August 5, 2017
Jim L
5/ 5stars
I just love going to Borman Autoplex, it is like visiting your family as everyone is very friendly and helpful!!! I was there getting my vehicle serviced and spoke to Tom Stevens while I was waiting for my car to be serviced. He sold me my 2016 Hyundai Sonata SE back in April of 2016. He was very knowledgeable about all the features on the car. I spoke to him about a Ford Mustang and once again he knew all the details and features of the Mustang. I would highly recommend anyone interested in buying a new car to go and talk to Tom Stevens, you will be glad you did.
Source: Cars
August 2, 2017
Jan W
5/ 5stars
My experience at Bormans was fantastic. Carlos was a great help in deciding which way to go. Fred was very helpful with the financing. Thank you guy for a wonderful day choosing a vehicle.
Source: Cars
July 28, 2017
5/ 5stars
Went in with my wife's ideas of what she wanted and our sales rep Ray H. did everything he could to met all her ideas. thank you
Source: DealerRater
July 27, 2017
5/ 5stars
The purchase of our new vehicle was overall a good experience. All employees we dealt with were very helpful. We are very happy with our new Tucson.
Source: DealerRater
July 18, 2017
Jean
5/ 5stars
I was met by a friendly salesman who listened to me. He patiently showed me, and took me for a demonstration ride in different car brands with a variety of options. I think that he showed me every single car {out of hundreds} that met the criteria, i wanted. And we found "the car." There was no pressure. The sale process was easy. The salesman was available and receptive to all my my questions. He explained, and explained again the "workings" of the vehicle until I was satisfied that I understood how to operate everything that was new to me. .
Source: Cars
July 18, 2017
Minions3
5/ 5stars
Duane Perrault was very patient and not pushy! He and Ricard from finance made my purchase of a new car painless and fun!
Source: Cars
July 10, 2017
Karen U
5/ 5stars
I went in looking for a used car, and Tom Stevens helped in my decision to purchase a new Escape! Thank you Borman!!
Source: Cars
July 10, 2017
Karen U
5/ 5stars
Thoroughly enjoyed my shopping experience! I went looking for a used car, but walked out with a new car! Very happy!
Source: Cars
July 3, 2017
Martha
5/ 5stars
AARON SEBASTIAN WAS AMAZING!! VERY FRIENDLY AND PROFESSIONAL. THANK YOU!!!
Source: Cars
June 20, 2017
Dolores
5/ 5stars
I had excellent service from Duane Perrault and Nathan Miller. I have not owned a Ford in over 30 years and loved the F150 pickup. They were prompt and very helpful in helping me decide and closing the deal was easy.
Source: Cars
June 16, 2017
Ford E
5/ 5stars
Duane Perrault has done an outstanding preparation by quickly answering our e-mail for information on the Hyundai Santa Fe Sport. His presentation of the product was very informative. Duane continued to give sufficient information during the test drive. The sales presentation was also professional. The final delivery Duane was very attentive to make sure we unloaded our things from the old car to the NEW Hyundai. Oh, he even took our picture. This our second purchase from Duane, he very respectful and caring for the customer.
Source: Cars
May 29, 2017
Elizabeth F
5/ 5stars
Shopping for a new car at borman autoplex was really an awesome experience for me. It was my first car and I'm really glad I chose borman autoplex. The dealer (Tom) was so friendly. And they have the great deals. I will definitely recommend this to my other friends.
Source: Cars
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
5/ 5stars
Boonmai Koolavong IrvinIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 1 Review
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 2, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds