Testimonials

(4.6 of 5) - 51 Reviews
May 21, 2017
Caroline A
5/ 5stars
So easy and everyone was so helpful. Got exactly what I wanted in the price range I wanted. Great Experience overall!
Source: Google
May 21, 2017
Joe
5/ 5stars
Bottom line, I had a great experience from start to finish purchasing a used vehicle for my family from Borman! If you want the long version of the story keep reading:A few weeks ago my wife and I were nearing the end of our pregnancy. With a baby on the way it was time to start thinking about upgrading to a more reliable and safe vehicle for my family. I was away on a business trip when I saw the perfect used vehicle posted on Borman's website. I flew home Friday night and went to Borman's Saturday to have a look at the vehicle. I was greeted by Fabian who informed me that unfortunately someone beat me to it and purchased the vehicle Thursday. I was a pretty disappointed because that vehicle fit our needs and was priced at a rate my family could afford. Fabian was really nice and even though I was very clear that I likely wouldn't buy anything that day he took the time to show my pregnant wife and I some other options. We saw a few used vehicles that were nice, but were a little out of our price range... Fabian jotted down a list of our needs, wants, price point we were comfortable with, and he said I'll keep looking. The following week Fabian send us a text message with images of a vehicle Borman had just got on a trade in. We went to check it out, but ended up not going with it. Fabian again said no worries, I'll keep looking. My wife went into labor a few days ahead of schedule. That first night at the hospital I received a text from Fabian around ten. He apologized for the late text, but showed me an image of a vehicle they had literally just got on a trade in and added that he thought we could probably get the vehicle at the price point that worked for us. I smiled, showed the image to my wife, and said "I think Fabian found the car". Fabian, again going above and beyond, kept me posted throughout the week as the vehicle went through Borman's inspection process and even allowed me to go have a look at the vehicle while it was still under inspection. I was sold on the vehicle and sold on Fabian who busted his butt to find my wife and I a vehicle for our new family; I was not however sold on upper management who determine the price of the vehicle and such... My view's on sales managers has never been good. I always figured their primary job is to ensure the company maximizes profit. That's it! Bottom line, how much can I make off of you... how much can I take you for... I was wrong. After telling Fabian I was interested in the vehicle he walked me over to talk to Drew. Drew looked me straight in the eyes and said "Hey Joe. I know where you're trying to get with this vehicle. So give me a minute." I was in shock... He knew my price point and he and I both knew how much the vehicle was worth... there was no way he could meet my price point. A few minutes later Fabian showed me the figures Drew worked up. I was blown away... It was priced exactly were I needed it. It was beyond a fair deal... it was a great deal! This guy said he would do his best to meet my price point and he did. No lies, no games, just a great deal for a great vehicle. After agreeing to purchase the vehicle my last stop was Borman's finance guy Roberto. Now I had already been pre-approved from my bank for the vehicle... Roberto told me with a confident smile that "I can beat that rate". Well, not only did he beat the rate, he got me a rate that was 2APR lower than my own bank. On top of that he got me a great rate on an extended warranty.I walked away with a great vehicle for a great price. It feels good knowing my wife and newborn child are in a safe and reliable vehicle that won't break the piggy bank. Thanks Borman!
Source: Google
May 20, 2017
Sirena A
5/ 5stars
Today was my first time buying my first Car! My experience was excellent and very relieving. Carlo was so awesome. I definitely recommend him! He made this so easy on me. So happy with my 2017 Mazda 3, forever grateful.
Source: Google
May 19, 2017
Selene P
5/ 5stars
Joey and Drew were really great salesmen! I'm really surprised on how they were really helpful with my mom. Yes my mom can be a handful but they were patient and understanding with her! We will definitely be back! Thanks guys! (Thanks again to Fabian V)
Source: Google
May 19, 2017
Marco V
5/ 5stars
My first time buying a new car and it was a nice experience. Dakota from Borman Honda took the time to show us all the cars I was interested in and answered all our questions. I didn't feel they were "pushy" like other reviewers mentioned, and gave us time to think about our decision. Overall a very good experience.
Source: Google
May 19, 2017
5/ 5stars
My husband and I were so happy with this dealership and their staff. They actually have experience and care to have the customers understand every aspect of buying a car. We were in and out. We would highly recommend this dealership to our family and friends.
Source: DealerRater
May 19, 2017
5/ 5stars
I love this dealership and it's salesman! They really care about their customers and it shows in the way they treat them! The people that have the left are the most beautiful thing I've seen.
Source: DealerRater
May 19, 2017
5/ 5stars
I have been pleased in the past and am still happy with the dealership. The only thing I'm upset about is Hyundai's interest rate on their loans.
Source: DealerRater
May 18, 2017
5/ 5stars
This is the second time I have purchased a vehicle from Borman Autoplex. The upfront pricing is not only clear and easily identified; it is lower than any of the dealerships I visited in El Paso. Ray Hovarth, my salesperson, is an asset to Borman Autoplex. His demeanor, professional conduct, and integrity are what caused me to return and I will return in the future if I ever need another vehicle.
Source: DealerRater
May 16, 2017
5/ 5stars
Jason Saxon and Pat Sullivan are the best employee's to deal with at this dealership. They make sure you get the best deal and to get you out of there in your new car in a timely manner.
Source: DealerRater
May 14, 2017
5/ 5stars
I was very pleased with the price of my vehicle and the service I received at Borman. I will be back and I will recommend Borman to others.
Source: DealerRater
May 14, 2017
5/ 5stars
We currently own two 2017 Hyundai Models (Elantra & Sonata) and are extremely satisfied. We are definitely a Hyundai family. The service I received from the dealership was very professional.
Source: DealerRater
May 12, 2017
5/ 5stars
This is the eighth car I've purchased from Borman and they always do an amazing job of making the process bearable. I always feel confident that I made the right choice every time I leave.Thank you.
Source: DealerRater
May 12, 2017
5/ 5stars
Nathan and everyone involved in the sale was great. We bought an Elantra not a Tucson. We have been Borman customers for many years. Always a nice experience.
Source: DealerRater
May 12, 2017
5/ 5stars
Quick and Easy. Carlo and Tom made our visit very enjoyable. Will return in the future. Hopefully in the future our experience will be just enjoyable as the first.
Source: DealerRater
April 26, 2017
Martinique P
5/ 5stars
Borman car dealersman were very nice and friendly. Very helpfully with showing me the model of cars, I was looking for. Was their to answer any questions and concerns I had about the cars their show me. I was very happy with the car I choose from Borman was a 2016 Ford Focus. I would recommend this car dealership for anyone looking for a used or new car.
Source: Cars
April 17, 2017
jessica r
5/ 5stars
I'm very happy with this dealership they were so friendly. what a great experience
Source: Cars
April 3, 2017
Olga O
5/ 5stars
The salesman went out of their way to explain everything. Adrian picked up the car and had it washed since I was in on my lunch when I purchased the car.
Source: Cars
March 31, 2017
Tom S
5/ 5stars
I am doing this rewiew to correct the Star ratings from my previous rewiew from yesterday my apologies to Mr. Tom Stevens and to all employees at Bormans Autoplex my comments still stand but would like to also thank Tom and his bosses for going the extra mile and delivering my new truck to my house about 70 miles away. Thank you very much.
Source: Cars
March 30, 2017
Tom S
1/ 5stars
I was met by Tom Stevens in the parking lot he is very couteous and seems genuinely interested in your customers needs I felt at ease in his response to all of my questions. He answered alot of my concerns without me asking a positive sign of an experienced salesman. Tom also made me feel that Borman is interested in me long after I finalized my deal I called today and he answered my three questions without hesitation.
Source: Cars
March 22, 2017
"T"
1/ 5stars
After having a personal item (Garmin GPS) stolen from my vehicle at the Borman Honda dealership I find it hard to return to buy a new vehicle there.
Source: Cars
March 13, 2017
Jamie s
5/ 5stars
Big Rauben was our sales person very pleasant and professional.
Source: Cars
March 2, 2017
Haley v
5/ 5stars
Great costomer service and great selection of cars.
Source: Cars
February 22, 2017
Junieboy
5/ 5stars
My first time buying a new car for the first time auto plex made it simple and does whatever it takes to satisfy there customers and give there customer the best possible deal and help you a 110% all questions answerd. I was refered from friends and family and I was very impressed and outstanding service that they have given me. furthermore I will definitely recommend friends and other civilians in the surrounding area about my experience.
Source: Cars
February 21, 2017
Sam T
5/ 5stars
Wil Bosse knows his job and has excellent customer service skills. Reliable. Knows how to deal with customer without crossing the line. Responsible and dependable during and after sale. Goes to bat to get the best deal, and willing to spend whatever time necessary. Any issues willing to go all the wayvmake right! Good man.
Source: Cars
August 11, 2016
5/ 5stars
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August 11, 2016
5/ 5stars
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July 26, 2016
5/ 5stars
Place is great
July 21, 2016
joy12345
5/ 5stars
Jason Saxon - I am in process of searching for 2 vehicles Jason has been very helpful, professional ,and excellent product knowledge, informative,punctual and I am sure he will find my wants and needs in a vehicle
Source: Edmunds
April 2, 2016
phillipbencomo
5/ 5stars
sales - my sales man Rigoberto Flores was great full of knowledge courteous well verse in proper people needs and what they are looking for in a vehicle my hats off to he is good check him out if you really want a great deal we are happy
Source: Edmunds
November 28, 2015
joyfully3
5/ 5stars
Fantastic - Our experience in choosing our new SUV was great. Everyone was helpful, courtesy and went out of their way to make our experience great. Our salesman made the experience fantastic.
Source: Edmunds
July 23, 2015
5/ 5stars
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July 9, 2015
mreyes057
1/ 5stars
Terrible!!! Stay away... - After 3 or more hours negotiating, they came up with a price for a new vehicle, and a trade-in price for my current vehicle. As always, they requested my signature on the offer and we were agree on the terms. When I was signing the paperwork, and the new vehicle was taken to fill up with gas and wash it over, some one said that a mistake was made, and they could not honor the offer made. I was mad, spoke with the sales manager, with no result. Two days later, I spoke with the General Manager Bruce Weinrich, who apologize, but did not change anything about respecting the deal they previously offered. He basically spitted on his company name and reputation....He did not take any responsibility for the mistake made by his team, or tried to compensate some how the situation. Please do not give any more business to this company with no idea about customer service and formality...
Source: Edmunds
July 1, 2015
Bill B
5/ 5stars
The body shop does excellent work, I would highly recommend them if you need anything.
Source: Facebook
June 7, 2015
EllaCani
5/ 5stars
Great Experience - This is our third time purchasing a car from this dealership. We have had wonderful experiences every single time. For our most recent purchase, Mr. Nathan Miller was the person helping us throughout the process. He is very professional and straight to the point. The whole transaction went smoothly, and we managed to buy our car for the lowest price available in this market. I would highly recommend Mr. Miller for future purchases.
Source: Edmunds
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
5/ 5stars
Boonmai Koolavong IrvinIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 1 Review
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
It's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
January 3, 2015
Boonmai K
5/ 5stars
5 starIt's been a very long time since i was in the market for a new car, for the past year i have been working with Borman auto , i bought a used car and i love it, thank you Nathan m. your friend Boonmai L, Koolavong · 2 Reviews
Source: Facebook
June 2, 2014
Diane L
1/ 5stars
Bait and switch, very unethical.
Source: YellowPages
July 10, 2012
john.harding.393950
1/ 5stars
Whomever wrote these glowing advertisement like reviews did not go to the same place I did. Do yourself a favor. Get a quote of the complete price including everything by e-mail before going there. If they won't do it, that tells you something. First time they try to pull a fast one, walk out the door. I'm not even talking used here, buying new makes you want to take a shower.
Source: YellowPages
June 7, 2012
omario662
5/ 5stars
Your staff was excellent. They gave me the best trade in value for my car. This is my second car bought at the Borman Autoplex.
Source: YellowPages
December 1, 2011
daveinnm1
5/ 5stars
Outstanding Customer Service - I'm a military member from Holloman AFB, and I recently purchased a 2012 Hyundai Elantra from Borman. I have more than my share of cars over my 48 years of life and I must say that this was my absolute best buying experience to date. The young lady who sold me the car was outstanding. At the time of my purchase, the demand for this model far exceeded the supply and some dealers were selling them above MSRP. These cars was literally selling as fast as they were being unloaded from the trucks. There was no haggling. I had done my research and I knew how these cars were selling. I was more than happy to pay MSRP for this particular model. Borman not only sold me the car at a fair price, they also gave me a military discount, which I didn't even ask for. I can't say enough about the fine customer service I received during the sale and even weeks afterwards they followed up with me to ensure I was still happy. I'll definitely buy from them again.
Source: Edmunds
October 31, 2011
linkz
5/ 5stars
Go for Duane - I was really taken good care by Duane. He is nice, patient, and most important, he is honest. He tells you everything he know, never play tricks on the deal. If you are looking for a Hyundai in this area, just go directly to Borman Autoplex, and you have to ask for Duane! Any Hyundai dealership in Albuquerque, Roswell, Tucson or even Phoenix can't beat the price in Borman. Duane, he is the best salesman I've ever seen in other Auto dealers.
Source: Edmunds
July 19, 2011
nmretired
5/ 5stars
One price deal a promissed - Thanks to Sara we got what we wanted at the price we were looking to pay. It took a little while to get though the dealership process but we are happy with the car. This is our 6th vehicle we have bought from this dealer in 20 years.
Source: Edmunds
April 11, 2010
daverjr
5/ 5stars
Mazda 3 for our son - My wife and I bought a new Mazda 3 for our son recently. We decided to let him go to the dealerships by himself so he could experience shopping for a car on his own. He did all his own research online and then visited the dealerships with the cars on his buy list. He decided on a Mazda 3 from Borman Mazda. We did the final sales transaction with our son but he did most of the work on his own. We were very impress with the way his salesman helped him and treated him. It was a very good experience for our family.
Source: Edmunds
April 6, 2010
horatio2
5/ 5stars
Best buying experience ever - I recently bought a new Honda CR-V from Borman Autoplex, and had a great experience. My salesperson was very friendly, and when he didn't have an answer about something (satellite radio pre-wiring), he found out. The price was very fair, and better than the other area Honda dealers by hundreds of dollars. I've bought many cars over the years, but never as easily and professionally - and affordably! - as I did at Borman! Highly recommend!
Source: Edmunds